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Quail Springs Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(627 Reviews)
0
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Score Details

5 stars
89%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
0
Net Promoter Score ®

Business Details

About

Quail Springs Automotive is conveniently located in Edmond, OK. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Quail Springs Automotive is conveniently located in Edmond, OK. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Domestic Auto Repair, Import Auto Repair
Contact
(405) 216-3737
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
15220 N May Ave Edmond, OK 73013
Get Directions
Quail Springs Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(627 Reviews)
Write a Review
Recent Reviews
SB
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Sheryl B.
Edmond, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2024
10
There is always a friendly greeting and prompt record of any concern I might want addressed.
The Manager is a good listener, is careful to clearly proceed with his thorough assessment of possible problem with my car. The expertise demonstrated in resolving any problem is taken very seriously and results in consistent teamwork with the mechanic staff as well to result in my always trusting that I am safe for any trip of any distance. So good to have begun using their service many years ago!
RP
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Richard P.
Yukon, OK
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/19/2022
0
Horrible service and mechanic is horrible
First of all I determined problem was 1 of 2 items on my girlfriends Nissan rogue! I just did not have time to repair. The problem is the car is only blowing cold air in drivers side , no hot air! Passenger side works fine! So this so called shop and mechanic charge my girlfriend and tell her the problem was cabin air filter!! Seriously?? I guess they have special filters that only block hot air!! I confronted them and they tell me there is no code therefore it’s fixed!! Well idiots there are no codes for the hvac system.!! Apparently they can only fix your car if your car tells them what’s broken!! What a joke!! Well the problem is the blend door actuator from my troubleshooting and there too mechanic says it’s the filter!!! Then they tell me they will need it a few more days( they already had it for 2 daya)
WHATEVER YOU DO ! DO NOT LET THEM NEAR YOUR CAR!! I doubt they know how to change a spark plug!! SAVE YOUR MONEY AND GO ELSEWHERE!! You will thank me!!
KK
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Karin K.
Oklahoma City, OK
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/12/2021
Bad employers
My husband got fired do to the fact I had to be taken in a ambulance I have a bone infection do to the fact I have bone cancer and have proof went to hospital and u cant fire someone with a family medical emergency and we didnt get out of hospital tell around 545 and he went home to get a shut eye over slept do to the fact he always gets up at 630 and then I have a friend who works for Oklahoma employment bureau and she said that's not right also we got a video of the guy robert calling him names and yells all the time u not suppose to do this unprofessional and my friend is gonna investigate and we still have video I told my hubby to record it glad he did people who call u nanes its cause that's what u they are. karma gonna get them
Not Recommended
SB
Sharon B.
Oklahoma
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2018
verified customerVerified Customer
Category: Service
Sharon said that she has all of her vehicles serviced at the facility because the staff is great. They're fair and honest and she's never had a bad experience. Everything is always very positive.
Recommended
LG
Lucy G.
Oklahoma
FIAT 500X
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2018
verified customerVerified Customer
Category: Service
Lucy said the business did a great job and they also provided great service.
Recommended
KC
Kim C.
Oklahoma
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2018
verified customerVerified Customer
Category: Service
Kim said the staff provided excellent customer service. They were efficient and quick.
Recommended
AW
Adam W.
Oklahoma
Ford Freestyle
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2018
verified customerVerified Customer
Category: Service
Adam said the staff were accommodating and they were able to get their vehicle in. They did the work they said they were going to do.
Recommended
JT
Jarod T.
Norman, OK
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2018
verified customerVerified Customer
Category: Service
Jarod said the business always does a great job.
Recommended
JS
John S.
Oklahoma
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2018
verified customerVerified Customer
Category: Service
John said they are always kind and precise and they are good at what they do.
Recommended
JM
Jeff M.
Edmond, OK
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2018
verified customerVerified Customer
Category: Service
Jeff said the business is always really good . He said they had his vehicle ready in an hour and they are honest. He said he has been going to the business for six years.
Recommended
EN
Eddie N.
Oklahoma
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2018
verified customerVerified Customer
Category: Service
Eddie said the business is friendly, they work on a good time line and they follow through.
Recommended
KS
Ken S.
Oklahoma
Chevrolet Avalanche
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/24/2018
verified customerVerified Customer
Category: Service
Ken said one thing was not performed properly and he had to bring back his vehicle.
Recommended
RN
Rachael N.
Oklahoma
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2018
verified customerVerified Customer
Category: Service
Rachael said the business took one and a half hours to get her vehicle fixed. They got her in the same day,
Recommended
BG
Bonita G.
Oklahoma City, OK
Chevrolet Impala
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/23/2018
verified customerVerified Customer
Category: Service
Bonita said normally everything is good, but she was overcharged for a light bulb on this visit.
Recommended
PS
Pam S.
Oklahoma
Chrysler 200
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2018
verified customerVerified Customer
Category: Service
Pam said they were true to their word. They were honest and open with her. Their customer service was great. They quickly took care of the problem. The price was reasonable.
Recommended
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