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SureCritic / Auto Repair / Quality Automotive
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Quality Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(814 Reviews)
97
Write a Review
Schedule Appointment

Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Quality Automotive has been servicing the Madison area for 17 years. Our technicians, with over 30 years of cumulative experience, are skilled and trained to do all types of automotive repairs. We are a family owned business without the big business pricing. Quality Automotive has been servicing the Madison area for 17 years. Our technicians, with over 30 years of cumulative experience, are skilled and trained to do all types of automotive repairs. We are a family owned business without the big business pricing.

Categories
Auto Repair, Car Maintenance, Smog
Contact
(615) 870-1252
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
115 Edenwold Rd Madison, TN 37115-2430
Get Directions
Quality Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(814 Reviews)
Write a Review
Recent Reviews
EP
ERNIE P.
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Good service
Quality does the work right for a fair price. I’ve never felt they were adding on anything not needed. Fair, honest people!!
PATRICK
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Patrick
This is a great shop, if it would rate A10I will give them a 10. Great and friendly staff
PP
PAT P.
Acura TLX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Wonderful Service Always
Quality Automotive always does excellent work. They are knowledgeable and kind while serving my vehicle. I have been doing business with them for years.
Thank you!!
MD
MISTY D.
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
My families go to mechanic
My family has used this shop several times over the last few years. They are good, honest people. They do not try to convince you to do stuff you don't actually need and will be honest if they don't think there is a problem. I always take my car here if I need something looked at or done and it's always a great experience.
BL
BROCK L.
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
You guys are always the greatest and always very very honest. Really appreciate you.
We don’t worry when we take our truck or our car there because we know you treat it like it’s one of your own thank you so very much
RB
ROY B.
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Great Experience
They fixed what I needed done and in a timely manner.
Verified Customer
Chevrolet Silverado 1500 LD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Excellent service at a most competitive price.
Quality replaced my front and rear brake pads, brake fluid flush, tire rotation and Mobil 1 oil change on my 2019 Silverado truck at one third the cost of the dealership and 40% cheaper than the leading independent rear shop in my area.
ES
ERIC S.
Nissan Frontier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Clutch change, really fast in and out. Great service.
I really like there speed of service.
WD
WAYNE D.
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Excellent Service
McKenzie had my truck in quick and had repaired within a couple of hours. Excellent Service
DAVE
Lexus LS 460
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Brakes amd oil change on a Lexus
Good people, good service
JM
JEFF M.
Mercury Grand Marquis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Mercury
Thanks to all at Quality Automotive for always taking great care of us!
MC
MIKE C.
Dodge Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/20/2025
verified customerVerified Customer
9
Brake problem
I received quick service on a bad problem even with a weather problem in the area.
DEON
Lexus LS 430
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
1st Class Service and work for Years
Larry, Mckenzie and the rest of the staff, is the best Automotive Shop around.
MIKE
Nissan Frontier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Check engine light on
Made appointment to drop off that was easy and repairs were made in a timely manner.
PATRICK
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Patrick
Very quality work. This is my new shop. I will be going to now Friendly and very Professional staff.
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