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R & W Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,364 Reviews)
99
Write a Review
Schedule Appointment

Score Details

5 stars
92%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
99
Net Promoter Score ®

Business Details

About

We’re dedicated to give you the very best automotive care with a focus on customer service, honesty and dependability. We’re dedicated to give you the very best automotive care with a focus on customer service, honesty and dependability.

Categories
Oil Change, Auto Maintenance, Repair Shop
Contact
(502) 239-2886
Visit Website
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7506 Fegenbush Ln Louisville, KY 40228-1518
Get Directions
R & W Automotive 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,364 Reviews)
Write a Review
Recent Reviews
Verified Customer
Louisville, KY
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Great place!
I would not go anywhere else. I have been going to R & W for years. The are honest, knowledgeable, and trustworthy. They take good care of me and I feel like they are family.
RS
Rick S.
Kentucky
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
Category: Service
Rick said only issue, there was an unexpected price increase due to a part that needed to be replaced to make it safe. Otherwise, it was a great experience and it was the first time there.
Recommended
KB
Keith B.
Kentucky
Honda Odyssey
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Keith said they were told the vehicle would be done at a certain time. It had more issues than expected, but they treated them right. The delay was the only thing that he didn't like. They were honest and good to work to work it. It was pleasant and unpleasant at the same time.
Recommended
GG
Gary G.
Louisville, KY
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Gary said they have a good service. They have decent prices and a friendly management. The only complaint he would have was they had it a little longer than he wanted, but that was okay.
Recommended
JC
Jonnie C.
Louisville, KY
Lincoln MKC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Jonnie said they are great and nice. They don't try to take advantage. She added that she was thrilled and it was a comfortable situation.
Recommended
RB
gravatar
ROBERT B.
Louisville, KY
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
RWB
On time priced correct
MH
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MIKE H.
Louisville, KY
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Great service
You will never find another automotive shop that is as honest and trustworthy as r&w automotive they never will sell you something that you do not need they only look after your needs and your vehicle. I just want to say I am glad that I found r&w automotive years ago because they have saved me much money over the years with my vehicle.
TC
Tim C.
Kentucky
Dodge Nitro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Tim said they were awesome and he wanted to thank them very much.
Recommended
AC
Amy C.
Louisville, KY
Kia Rio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Amy said they're great. They are very kind and easy to deal with.
Recommended
BT
Betty T.
Louisville, KY
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Betty said they are the best and did a good job.
Recommended
SW
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STEPHEN W.
Louisville, KY
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Outstanding service
Always flexible, insightful, helpful. Do a great job of letting you know your options.
JV
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JAMES V.
Louisville, KY
Kia K5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Oil Change
The staff was very knowledgeable on all aspects of my trip. Professional service
CC
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CHERYL C.
Louisville, KY
Nissan Xterra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Stuck door latch
Scott and Shawn and group are always so accommodating and thorough! I had a stick door latch during the freezing weather and they fit me in their busy schedule immediately to help! Due to the weather a few appts cancelled and they were able to do my oil change as well! During their inspection they discovered a problem with my battery, tire bolt and brakes! They were able to repair all of the above! Luck for me they are so thorough or I may have been in the cold waiting for a tow truck! Recommend these guys every time! They are phenomenal! Thank you guys!
DA
Diane A.
Louisville, KY
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
Category: Service
Diane said they were very quick and efficient.
Recommended
Verified Customer
Louisville, KY
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Explorer outside mirror replacement
R&W worked with me to allow me to order the part. That saved me 30% overall. I would recommend this company, completely.
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