Business Solutions
English Español
SureCritic / Auto Maintenance / Rainier Automotive LLC
business image

Rainier Automotive LLC

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,854 Reviews)
84
Write a Review
Schedule Appointment

Score Details

5 stars
75%
4 stars
18%
3 stars
2%
2 stars
1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
84
Net Promoter Score ®

Business Details

About

Locally owned and operated Dealership Service Department alternative. Rainier Automotive offers Auto Repair Services for all foreign and domestic vehicles including light duty Diesel in Maple Valley, WA.

Our main goals at Rainier Automotive are both quality workmanship and customer satisfaction. Before you authorize any repairs, we Locally owned and operated Dealership Service Department alternative. Rainier Automotive offers Auto Repair Services for all foreign and domestic vehicles including light duty Diesel in Maple Valley, WA.

Our main goals at Rainier Automotive are both quality workmanship and customer satisfaction. Before you authorize any repairs, we want you to know what the repair does, why we recommend that you do it, and how much you will save in the long run by having the repair done. We specialize in foreign and domestic vehicles repair services, including light duty Diesel, in Maple Valley! We offer complete automotive repair and service for all makes and models. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(425) 310-1100
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
23933 SE 264th Street Maple Valley, WA 98038-5841
Get Directions
Rainier Automotive LLC's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,854 Reviews)
Write a Review
Recent Reviews
MA
gravatar
Mike A.
Maple Valley, WA
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
‘05 Colorado
Professional , Friendly, and honest! Enough said!!!
Verified Customer
Black Diamond, WA
Ford Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2025
verified customerVerified Customer
7
Quick and goter done in great time
Thanks for the great service and knowledgeable service inspection
RE
gravatar
Ray E.
Black Diamond, WA
Lexus RX 450h
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
If you're tired of being treated like a number by your mechanic, this is the place to come.
My service experience at Rainier Automotive LLC has been nothing short of amazing. I started coming here last year when the mechanic that used to repair my Mercedes for the car's former owner showed no interest in continuing to work on the car for me because it was clear he didn't like working on Mercedes in the first place. Rainier Automotive on the other hand showed no hesitation in that regard and all service I've received on both of my from Rainier on both the Mercedes and my Lexus has been top notch.

I particularly like that Rainier follows the maintenance requirements of both my cars in detail, including providing a listing of future service needs based on mileage or timing of when previous work was performed. However, the one thing I'm most impressed with is the friendliness, professionalism and integrity of the entire staff. Whether working with Jeff or any other staff member, I know I'm good hands. When I observed how much time and sensitivety Jeff showed when assisting a widowed customer deal with her car perplexing issue, it just reconfirmed that I was definitely in the right place.

If you've been seeking a reliable and trustworthy auto repair shop, try this one.
MM
Michael M.
Ravensdale, WA
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Michael said the service was good and he was very satisfied with how they took care of his vehicle.
Recommended
RR
gravatar
Ron R.
Renton, WA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Amazing work on my pickup
Jeff and the team at Rainier Automotive LLC were helpful and kept me informed throughout my repairs on my 2007 Chevrolet Silverado pickup. My situation was pretty unique due to extreme rust on the underside of the vehicle caused by road salt before the truck came to Washington State. The rust had compromised the transmission cooler likes causing one to burst on the freeway, at night, in the rain on Christmas. The folks at Rainier Automotive LLC completed a thorough inspection and made recommendations of areas and systems also compromised by the rust. The repairs were completed and I again have confidence in my vehicle.
MF
gravatar
Megan F.
Maple Valley, WA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Great service
Jeff was great to work with. He was very easy to talk to and helped me understand what was going on with my car.
MS
Matthew S.
Renton, WA
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/31/2024
verified customerVerified Customer
Category: Service
Matthew said they were a little expensive.
Recommended
JS
gravatar
Jay S.
Maple Valley, WA
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2024
verified customerVerified Customer
10
Integrity
I had asked them to do a certain service for my automobile, but they told me it wasn't necessary because my vehicle didn't have what I was asking for. Where I feel like other places would have charged me for that service, Ranier automotive explained why it was not necessary. All my vehicles will be going there from now on.
Verified Customer
Maple Valley, WA
Chevrolet S10 Blazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2024
verified customerVerified Customer
10
Great Service
Received great service a reasonable price.
RS
gravatar
Randall S.
Ravensdale, WA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2024
verified customerVerified Customer
10
Rainier Auto To The Rescue
The night after The Bomb Cyclone my truck broke down and had to leave it . The city was in a black out due to power outage . The next day I returned with a friend to pull it 2 miles to Rainier Auto . I arrived to find out that someone tried to steal it , and damaged the steering column and ignition so a tow truck was now needed . We drove to Rainier Auto , told them what happened , handed them my keys , they arranged to have Maple Valley Towing pick it up ( for $130.00 , they get 5 stars too ) and we went home to tend to storm damage. Most businesses were closed that day but Rainier Auto was open . Lucky For ME.
RE
gravatar
Ryan E.
Maple Valley, WA
Subaru Impreza Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2024
verified customerVerified Customer
10
Great Service!
Jeff was great to work with. He kept me informed, and gave me all the options. The price was competitive all the way around. Will definitely use this shop again.
JD
gravatar
John D.
Maple Valley, WA
Honda CR-V
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/09/2024
verified customerVerified Customer
3
Communication wasn’t great
Communication was not great. No one called to tell me my car would be kept over the weekend. Although an email was sent during the middle of the day, no one called to tell me my car was ready to pick up.
DA
gravatar
Damien A.
Maple Valley, WA
Toyota RAV4
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/07/2024
verified customerVerified Customer
0
Overcharged for diagnostic
I was told my car would be given a diagnostic and then I would be given a phone call. My car was put through a gamut of tests and I was charged $370 just to get the estimate. In addition, I dropped the car off on Friday and did not hear back until tuesday.
IH
Ian H.
Ravensdale, WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2024
verified customerVerified Customer
Category: Service
Ian said they are always super helpful and get his vehicle done in a timely manner.
Recommended
PB
gravatar
Patty B.
Maple Valley, WA
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2024
verified customerVerified Customer
9
Very Good!
From day one....the people were very helpful about what I needed...
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.