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Ray's Import Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(662 Reviews)
93
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
4.0
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Welcome to Ray's Import Auto Repair, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at fair prices. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles. Ray's Import Auto Repair Welcome to Ray's Import Auto Repair, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at fair prices. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles. Ray's Import Auto Repair is family owned and operated. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(757) 357-4002
Closing in 55 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
932 C South Church St Smithfield, VA 23430
Get Directions

Affiliations

Ray's Import Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(662 Reviews)
Write a Review
Recent Reviews
BP
Blaine P.
Chesapeake, VA
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Got an oil change and state inspection. all went and only took 1/2 an hour. very professional.
great visit.
Verified Customer
Smithfield, VA
Nissan Rogue Select
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Great Service
.....
JC
Judy C.
Windsor, VA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Rays review
Very friendly and courteous
KM
Kelly M.
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Professional, friendly and quick service
Very friendly and professional
Verified Customer
Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Service
Very efficient business; organized, always on time taking your vehicle for service, and friendly customer service. Highly recommend for your car service and repairs.
MC
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Mark C.
Smithfield, VA
Ford Bronco Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Pre-Purchase Inspection
We've been going to Ray's for years, and have always gotten great service at a reasonable price.

We just had a pre-purchase inspection performed on a used car and feel much better having had a professional, unbiased review of the vehicle. It makes our purchase decision much easier easier.

If you are looking for a local shop you can trust, you don't have to look any further than Ray's Import Auto Repair.
SC
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Steve C.
Smithfield, VA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Excellent Service
Excellent facilities and very knowledgeable staff. Highly recommended!
TJ
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Tommy J.
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
9
Quick service and friendly, pricing good
Friendly, affordable, efficient. Great to have a great place to carry your vehicle to.
AM
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Andrew (Russ) M.
Smithfield, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
I made a mistake
On 12/12024 I mistakenly hit the 1-star vice the 5-star rating. I just wanted to give another 5-star rating to try and make up for my mistake. Ray's is a great place to do business with!
RM
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Russ M.
Smithfield, VA
MINI Cooper Hardtop
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Oil Change
Another super job at Ray's! In and out very quickly. Fair price. Very friendly service. They have become my "go to" place for my Mini Cooper!
JJ
Joanna J.
Jeep Grand Cherokee L
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Hometown quality care
We trust Ray’s with the care of our vehicles. We love their new front office and they are so friendly and quick. Our favorite part is visiting with Cooper, Baxter and Trixie too. Ray’s is GREAT!!!
Verified Customer
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Safety inspection
Was greeted as I entered - front desk lady answered all my questions - they were quick with services requested and provided info as requested. Will definitely use for auto needs again.
DH
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Danny H.
Smithfield, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
State Inspection
Friendly staff, provide great service! They give you text updates on the status of your vehicle, as well as a cost total at the end, so that’s a nice plus. Highly recommend them!
Verified Customer
Smithfield, VA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
8
Vehicle State Inspection
Friendly staff, provide great service. They give text updates on the status of your vehicle, as well as a cost total at the end, so that’s a plus.
Verified Customer
Smithfield, VA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Inspection
Just a last minute inspection and trip check. They even cleaned the headlights! Love them!🤩
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