I took my car here and told them what was wrong with the car. and he still charged me a diagnose fee and still did not find the problem to my car. and so rude.... bad place do not recommend taking a car here only if you need brakes.
Not Recommended
LW
Lashaun W.
Sacramento, CA
02/11/2019
Exemplary service
Very honest and willing to help plus they showed empathy and compassion that's rare not just shop trying to take money I would recommend them to anybody from anybody with a Mercedes that they want to continue to own and enjoy for years to come this is the shop
Recommended
PB
Paul B.
Sacramento, CA
11/05/2018
Excellent Service
Stuttgart Motors has always provided excellent service and prices. If you have a Mercedes you could not find a better place to go.
Recommended
RJ
Ray J.
Sacramento, CA
Mercedes-Benz 300E
07/28/2017
Verified Customer
Category: Service
Ray said the service is always good at the business.
Recommended
RH
Roy H.
Sacramento, CA
Mercedes-Benz 230
07/20/2017
Verified Customer
Category: Service
Roy said he has been with this business for 30 years and he has always been satisfied with their work. He hopes they keep up the good work.
Recommended
MS
Michael S.
River Pines, CA
Mercedes-Benz ML350
07/01/2017
Verified Customer
The ONLY place to take your Mercedes!!
Expert service! Richard is trustworthy, honest and friendly. Very professional!! The only place I trust to work on my Mercedes.
Recommended
TD
Thomasine D.
Elk Grove, CA
Mercedes-Benz C300
06/30/2017
Verified Customer
Category: Service
Thomasine said she always gets good service at this business.
Recommended
PJ
Pooni J.
Woodland, CA
Mercedes-Benz GL450
06/30/2017
Verified Customer
Category: Service
Pooni said he took his vehicle to this business for a diagnostic and was told he had to replace his battery before they did it. His battery was only two years old and he should've known at that point something was wrong. To replace it, it costs $500. He said it is under the passenger seat and the seat has to come out. He told them to let him know each and every issue with his vehicle because that would determine whether or not he would keep it or trade it in. They told him the only issue was the intake manifold and he ended up paying $2,600 in total. When he got home, his check engine light came back on and he could still hear something wrong so he took it back. They told him he also needed a water pump and that would cost $900. He was very disappointed and stated he felt like they were overcharging him. They wouldn't even give him discount on the water pump after having spent $2,600 with them. Plus, they didn't initially tell him about this issue in the first place. He called a local facility and was quoted $540 for a water pump. It seems like their way of solving problems, is by replacing parts.
Not Recommended
AJ
Arthur J.
Elk Grove, CA
Mercedes-Benz C250
06/30/2017
Verified Customer
Category: Service
Arthur said the employees were friendly.
Recommended
DS
Don S.
Sacramento, CA
Mercedes-Benz SLK230
06/30/2017
Verified Customer
Category: Service
Don said this business was really good at watching out for his vehicle, and he was very satisfied with the results.
Recommended
JM
Jones M.
Elk Grove, CA
Mercedes-Benz 560SEC
06/28/2017
Verified Customer
Category: Service
Jones said this business provided him with good service.
Recommended
JC
John C.
Elk Grove, CA
Mercedes-Benz CLK320
06/24/2017
Verified Customer
Category: Service
John said they did not fix everything.
Recommended
JF
John F.
Sacramento, CA
Mercedes-Benz 240D
06/10/2017
Verified Customer
Category: Service
John said the work this business does is absolutely exceptional but they are consistently tardy in getting their customers vehicles back to them. They originally advised him that the job would be completed in 2 days but it took 2 weeks. He stated he does not believe that there is anybody else in the industry who would take better care of a Mercedes other than the dealership itself. He brought his vehicle in because he was hearing a noise recently and they investigated it for free. He is constantly pleased with everything they do.
Recommended
RH
Roy H.
Sacramento, CA
Mercedes-Benz 230
05/17/2017
Verified Customer
Category: Service
Roy said the business always does an excellent job. He has been a customer for over thirty years and he has never been dissatisfied.
Recommended
ML
Malik L.
Sacramento, CA
Mercedes-Benz C320
05/12/2017
Verified Customer
Category: Service
Malik said the staff at this business got the job done. He was very satisfied and he would recommend them for service.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer
