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SureCritic / Roy's Automotive Center
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Roy's Automotive Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,547 Reviews)
93
Write a Review
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Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

Categories
Contact
(336) 275-6275
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2509 Fairview Street Greensboro, NC 27405
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Roy's Automotive Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,547 Reviews)
Write a Review
Recent Reviews
DK
Dustin K.
Greensboro, NC
Chevrolet Silverado 2500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Dustin said he likes them. They got him in pretty quickly, and everyone was friendly and nice. They do a good job and it's an easy decision to take his vehicle there.
Recommended
NH
Nathan H.
Greensboro, NC
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
Category: Service
Nathan said they always take care of him.
Recommended
DN
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David N.
Greensboro, NC
Ford Explorer Sport Trac
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Coolant leak
Took vehicle immediately for diagnosis, quick repair, fair price
MP
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Martha & Ron P.
Greensboro, NC
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Bisit
Very friendly and timely.
DK
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David K.
Greensboro, NC
Toyota Matrix
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Honest Service
Being new to the area, we needed both cars inspected and serviced. We found the service technicians to be very helpful and honest about what work needed to be done.
CH
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Carrie H.
Mc Leansville, NC
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Electrical Issue
First time visiting Roy's Automotive. Staff was friendly, thorough and provided excellent customer service. I will be a returning customer
Verified Customer
Greensboro, NC
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Key ignition and locks replaces, new key set reprogrammed due to theft
Thank you all for doing this in a timely manner and storing my vehicle behind closed doors over the weekend knowing a key had been stolen! I appreciate the stellar service!
RB
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Ron B.
Greensboro, NC
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
All My Trucks & Cars
Awesome service as always. I have never had any complaint and have dealt with Roy Automotive for several years. If you want it done right the first time take it to Roy Automotive Center #1 Top Notch Service
JT
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James T.
Greensboro, NC
Nissan Frontier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
I have been going to Roy’s for quite a while and the service is GREAT 👍👍
The service is GREAT and I will be going back!!👍👍
CS
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Cliff S.
Greensboro, NC
Chevrolet Spark
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2025
verified customerVerified Customer
10
vehicle inspection
work performed in a timely manner.
DH
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Diona H.
Greensboro, NC
Lexus NX 200t
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Great staff and service!
I’ve been going to Roy’s for several years now and they’ve always been professional, friendly and honest.
RA
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Raymond A.
Greensboro, NC
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Prompt service at a reasonable price.
Pleasant atmosphere and pleasant staff.
AH
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Alan H.
Greensboro, NC
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Best in Town...
As in the past 4 years, and I'm sure in the future, the service was quick with good communication on what my 2007 Ford F-150 needed. From Allie (the receptionist) to the technicians, I was kept in the loop what was needed. No need to take my truck any where else. Thanks again Roy's Automotive!
BB
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Bill & Sally B.
Browns Summit, NC
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
5
good service prompt, friendly, with reasonable cost.
CC
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Carol C.
Greensboro, NC
Mazda CX-5
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/28/2025
verified customerVerified Customer
8
Good Experience
The staff was courteous , friendly and professional but the only issue I have is that they were going to charge me a convenience fee for using my debit card for an inspection. It wasn’t a credit card but a debit card. The credit card company was probably charging them a fee so they were passing it on to their customers. Wasn’t happy with that so I paid cash. Should have been able to use my debit card without fees.! What if I didn’t have cash. I am not paying a fee to use my debit card!
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