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RSW Euro

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(139 Reviews)
68
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
68
Net Promoter Score ®

Business Details

About

Experience The Difference
Our Team understands that our commitment to our customer’s is our most important attribute. As a European vehicle owner you understand that a quality vehicle demands quality service. The RSW European Auto Repair Service Team offers the highest levels of quality service and repair in Central New Jersey.

The
Experience The Difference
Our Team understands that our commitment to our customer’s is our most important attribute. As a European vehicle owner you understand that a quality vehicle demands quality service. The RSW European Auto Repair Service Team offers the highest levels of quality service and repair in Central New Jersey.

The experience begins the moment you walk in the door and realize we aren’t your average repair shop.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(908) 223-7477

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
228 U.S. 22 Green Brook Township, NJ 08812
RSW Euro's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(139 Reviews)

SH
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Stephen H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Gas cover/cap
The staff is amazing always in touch giving updates and the work the shop does is impressive highly recommend RSW
Matthew L. from RSW Euro responded on 04/09/2025 09:33 AM

We appreciate your generous feedback! It's great to hear that our team has been keeping you updated while impressing you with our work. We strive to sprinkle a little magic into everything we do, and it seems we've gotten it just right. Your recommendation means the world to us!


Verified Customer
NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
Range Rover serviced at RSW
I recently had my Range Rover serviced at RSW, and I’m genuinely impressed with their professionalism, transparency, and customer care. From the moment I arrived, the team made me feel confident that my vehicle was in good hands.

They performed a thorough complimentary vehicle check and explained everything clearly, walking me through each step of the service process. The work needed was handled efficiently and done at a very reasonable price—no unnecessary upsells, just honest guidance and expert service.

Another thing I really appreciated was the ambiance. If you’re not taking the day off, you can continue working comfortably from their conference room, which is quiet and well-equipped. And the complimentary coffee and crackers were a nice touch!

RSW is a one-stop shop for your luxury vehicle needs—reliable, professional, and refreshingly straightforward. Highly recommended!
Matthew L. from RSW Euro responded on 04/07/2025 09:32 AM

We appreciate you taking the time to share your experience with us! It's wonderful to hear that you felt confident in our team's ability to care for your Range Rover. We aim to keep things transparent — after all, no one likes the surprise of an unexpected upsell lurking around the corner!We're glad you found our conference room comfortable enough to continue working and that the complimentary coffee and crackers hit the spot. It sounds like you had an ideal blend of service and snack time, which is always a win in our books. Thanks for your glowing recommendation; we're here to keep your luxury vehicle running smoothly!


AD
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Albert D.
Gilbertsville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Very professional fast reply to concerns
The team at RSW is very professional and on top of their trade.
Matthew L. from RSW Euro responded on 03/28/2025 09:33 AM

We're glad to hear that you found our team to be professional and on top of their game. It sounds like they're honing their skills to perfection—training for the Olympics of customer service, perhaps? We appreciate you taking the time to share your experience with us. Your support is invaluable!


TK
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Tunc K.
Hillsborough Township, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Good experience
The work was done quickly and as promised. Staff is great and very patient with questions and concerns. The guys in the back know their stuff and i'm comfortable leaving my car there. The pre-approval of billing/costs process and messages are a little confusing as the amount asked to be approved in messages is not exactly the same as what is later paid.
Matthew L. from RSW Euro responded on 03/25/2025 09:32 AM

We appreciate your detailed feedback! It sounds like our team really hit the ground running with your service, and we're glad to hear you felt comfortable leaving your car with us. Our team does aim to be patient and helpful, even if it sometimes feels like they’re speaking a different language when it comes to billing. We'll certainly take a closer look at the pre-approval process to make it less of a mystery and more of a straightforward adventure. Thanks for being a part of the RSW Euro family!


Verified Customer
Southampton Township, NJ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/22/2025
verified customerVerified Customer
8
Brake Job
Been a while. Brought in for brake job on an A6. While you wait service in a timely fashion. Nice lounge to work. Nice guys.
Matthew L. from RSW Euro responded on 03/23/2025 09:34 AM

We're glad to hear you had a good experience with your A6 brake job. It sounds like you made good use of our lounge while you were here; who knew car repairs could come with a complimentary workspace? We're always here to keep your wheels turning and appreciate your feedback. If there's anything more we can do to earn that fifth star next time, just let us know!


Verified Customer
Hillsborough Township, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
RSW Service
I had an outstanding experience here! Imran went above and beyond to help me find the perfect fitment for my car. It’s clear that everyone at this shop is a true car enthusiast—they really know their stuff. They kept me updated throughout the entire process, and it was obvious that they genuinely cared about doing what’s best for my car. The work was flawless, and I couldn’t be happier with the results. Highly recommend to anyone who wants quality work and great service!
Matthew L. from RSW Euro responded on 03/15/2025 09:33 AM

It's fantastic to hear about your outstanding experience! Imran certainly has a knack for going above and beyond, and it sounds like the entire team really hit the gas on customer service. There's nothing quite like having knowledgeable car enthusiasts at your side—it's like having your own pit crew. We’re glad to know that the process was smooth and the results left you smiling. Recommendations from satisfied customers are the highest compliment we can receive, so we appreciate you sharing your experience with others. Wishing you many smooth drives ahead!


BG
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Brian G.
Plainfield, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
2024 VW Golf-R
Very professional staff, kept me updated on all performance work being done.
Matthew L. from RSW Euro responded on 03/09/2025 10:32 AM

We appreciate you taking a moment to share your experience! It’s great to hear that our team kept you in the loop during your performance work. After all, communication is key, just like knowing where the nearest coffee shop is when you’re deep into a project. We're glad you felt well taken care of!


WP
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Wilson P.
Newark, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
My Personal Experience
I went in for an oil change on my Audi S5 2021, and was blown away about the detailed report they provided. Although I knew about further maintenance my car needs, they were able to pinpoint everything that might need an extra checking and other parts that need to be changed based on the mileage. They went above and beyond on the report and without being pushy about the extra services. Will always recommend this shop to family and friends due to their quality of work, honest pricing, and most of all, their hospitality. Thank you again!
Matthew L. from RSW Euro responded on 03/05/2025 09:33 AM

We appreciate you taking the time to share your experience with us. It's wonderful to hear that our detailed report on your Audi S5 was a hit! It sounds like we not only met your expectations but possibly exceeded them. Our team believes in providing insights without the hard sell, so it’s great to know you recognized that. And as for hospitality, well, that’s just how we roll around here! Your recommendation means a lot to us, and we’ll keep striving to deliver quality service – one oil change at a time. Keep enjoying the ride!


JD
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Joe D.
scotch plains, NJ
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/11/2025
verified customerVerified Customer
8
Car is still in shop
Repair not yet completed j

ST
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Sinan T.
Belle Mead, NJ
2011 Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Check Engine Diagnostics
They diagnosed the engine problem and provided a detailed report. . Very knowledgeable and professional technicians. I strongly recommend RSW .
Matthew L. from RSW Euro responded on 02/11/2025 09:32 AM

We're delighted to hear that our technicians were able to diagnose the engine problem and provide you with a detailed report. It sounds like they really impressed you with their expertise and professionalism. Thank you for recommending RSW Euro; we always aim to be the engine whisperers! If you ever have more to share or need assistance again, we're just a call away.


EH
Ed H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Consistent Outstanding Service
For the past two years I have been driving 15 miles to RSW Euro to service our 2013 and 2005 BMW X5s. The GM Matt Lopez and his entire Staff are extremely professional, polite and honest. The facility at RSW is “world class” and equal or better than any dealer. RSW service may cost more than a local garage but in my opinion they give far superior service. When you visit RSW you see many older high end Porche, Mercedes, BMW, Audi etc cars. Some have NY and PA license plates. That confirms my opinion that RSW Euro is worth the extra distance and cost to have them service a valuable auto you intend to keep driving for years to come.
Matthew L. from RSW Euro responded on 02/08/2025 09:33 AM

We appreciate you taking the time to share your experience. Traveling 15 miles for car service is no small feat, but it sounds like RSW Euro has made that journey well worth it. It's great to hear that our team, led by Matt, has been providing you with the professional and honest service we strive for. And hey, we aim for world-class standards because your valuable BMWs deserve nothing less!We understand that sometimes our prices might be a bit higher than local garages, but as you've noted, it's all about the quality of service—and we think that's a worthy investment. Plus, the sight of those elegant older luxury cars is like a nostalgic car show, isn't it? Here’s to keeping those X5s running in tip-top shape for years to come!


GB
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Gilbert B.
Dunellen, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
10
Excellent auto shop
Very professional, very clean shop , outstanding staff, reasonable price, an a nice waiting area….
Matthew L. from RSW Euro responded on 02/08/2025 09:33 AM

It's fantastic to hear that you had a great experience with us! We're all about that professional vibe, and it's wonderful that our clean shop and outstanding staff made a positive impression. Plus, nothing like a comfy waiting area to make time fly. We strive to keep things reasonably priced because who says quality has to break the bank? Your feedback truly keeps our team motivated!


GB
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Gilbert B.
Dunellen, NJ
2014 Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Very extraordinary auto shop
Very professional, very clean, amazing staff , overall had a great experience, definitely would recommend this place to anyone…
Matthew L. from RSW Euro responded on 02/08/2025 09:33 AM

We appreciate your feedback! It’s fantastic to hear that you enjoyed your experience and found our team to be professional and friendly. We aim to keep things as clean as your favorite café, and it sounds like we've hit the mark. Your recommendation means a lot to us—it's like getting a gold star on our report card. We look forward to welcoming you back for another great visit!


MC
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Matthew C.
Branchburg, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Amazing
RSW is the only place I will service my vehicles. The team here is amazing, they take such great care of my vehicles. Their customer service is perfect, they took the time to get to know myself, to understand what’s most important to me. I can’t say enough great things about RSW. I’m a customer for life.
Matthew L. from RSW Euro responded on 01/22/2025 09:32 AM

We're over the moon to hear that RSW has earned a permanent spot in your automotive heart! It sounds like our team has truly rolled out the red carpet for you, and we're delighted that you felt that personal touch. After all, knowing what’s important to you is like having the perfect tire pressure – it keeps everything running smoothly! Your loyalty means the world to us, and we look forward to continuing this journey together, one service at a time. Keep those wheels turning!


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Jessica
Edison, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
vehicle needed engine mounts
Imran kept us update on everything that was going on with the vehicle, which was very much appreciated
Matthew L. from RSW Euro responded on 01/18/2025 09:33 AM

We appreciate your feedback and are glad to hear that Imran kept you in the loop throughout the process. Communication is key, especially when it comes to vehicle services. If only every road trip came with a dedicated tour guide! If you need any more assistance in the future, don't hesitate to reach out.


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