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Selma Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(468 Reviews)
64
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
19
Total ReScores
4.7
ReScore Average
64
Net Promoter Score ®

Business Details

About

Selma Hyundai is located less than two miles west of downtown at 2505 Highland Avenue in Selma, CA. The Selma Auto Mall is a family-oriented facility, complete with an 80-passenger replica of a 1880's steam train chugging around the 20-arce lot! Bring the kids and have some fun while your vehicle is being serviced! Selma Hyundai is located less than two miles west of downtown at 2505 Highland Avenue in Selma, CA. The Selma Auto Mall is a family-oriented facility, complete with an 80-passenger replica of a 1880's steam train chugging around the 20-arce lot! Bring the kids and have some fun while your vehicle is being serviced!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(559) 896-2277

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
2505 Highland Avenue Selma, CA 93662
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(468 Reviews)

Verified Customer
Selma, CA
2018 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2022
verified customerVerified Customer
10
Category: Service
Excellent and outstanding person with a good attitude with assidting me with my car issues
The experience with the worker, Jose, has been pleasurable and is a helpful and reliable person you can go to to assist you with you car problems. He brings a good vibe and environment to the people around him, defenitly would ask for him sgain for assistance.

TL
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TERRY L.
Clovis, CA
2017 SANTA FE SPORT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2022
verified customerVerified Customer
10
Category: Service
Staff
The staff was professional and courteous, keeping me informed of the progress as to the work that I had requested and any other questions that I had for them. I have been having the Hyundai service center doing work to our Hyundai cars for many years and will continue to use them in the future.

EA
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ELIZABETH A.
Fresno, CA
2021 SANTA FE HEV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2022
verified customerVerified Customer
10
Category: Service
Fast service. Courteous staff.
Very happy with my first service check on my Hyundai Santa Fe. Arrived at service area, tech came out and greeted. Information taken and went into a clean waiting room. Service was in time stated and car runs great.

JM
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JESUS M.
Fresno, CA
2022 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2022
verified customerVerified Customer
10
Category: Service
Provided the service I needed ontime
I was treated with courtesy despite of the long waiting time it was worth it.

KF
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katheryn f.
Fresno, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/18/2022
0
Category: Service
Do not buy here
They sell you car service you'll never get, they inflate the price with add-ons you'll never get, we were lucky to get our floor mats some 3 months after purchase, and there service department now just hangs up on you , so buy one from fresno lithia , they service want they sell and not what they verbale tell you

Verified Customer
Sanger, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Buena experiencia.!
Dos carros e comprado en este lugar, y las dos veces me e ido satisfecho!

RF
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Robert F.
Fresno, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great customer service
Good services & good customer service

Verified Customer
Fresno, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
.
.

GT
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Gabriella T.
Dinuba, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Good job
Thank you for making things right ??

DL
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Destiny L.
Kerman, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
.
.

CE
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Caitlyn E.
Strathmore, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/17/2022
Service Type: Maintenance
verified customerVerified Customer
0
Category: Service
Awful Service
Bought a car here and it had bad breaks. Dealer ( Danny) told me they would fix it and when we went in to get it fixed they refused to fix it until i provided evidence that i was promised it would be fixed. Was also told if i got warranty i could take my car to Visalia dealership for oil changed but when i went in for my first oil change they told me i had to go to Selma. Feel very manipulated by this dealership.
David G., Service Manager from Selma Hyundai responded on 03/18/2022 08:01 AM

Caitlyn

Im very sorry to hear your recent visit was unsatisfactory.  Our customers complete satisfaction is of the utmost importance.  I would like to speak to you further about service.  I will reach out shortly by phone.  Thank you for your feedback and I look forward to speaking to you soon.

Best Regards 

David Garver
Service Manager


Verified Customer
Corcoran, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great customer service
The service department has been very helpful in addressing recent issues that have come up with my vehicle.

JV
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Jesus V.
Reedley, CA
2022 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Happy customer
Had a great experience, employees are friendly and very professional, and the service was fast

Verified Customer
Dinuba, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
verified customerVerified Customer
10
Category: Service
Excellent resolutions
Gilbert was such a great help in fixing the previous issue regarding my vehicles maintenance. Knowing the appropriate measures were taken to correct the previous error really made me feel like I was being taken care of! It is my pleasure to say my mind was changed! Still the situation is an unfortunate one but Thank you again for your attentiveness & reassurance.

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/22/2022
Service Type: Maintenance
3
Category: Service
Failure of service department
Oil change was not done correctly.
David G., Service Manager from Selma Hyundai responded on 02/23/2022 10:44 AM
Dear Gabriella

I'm very sorry to hear about your recent visit.  Your complete satisfaction is of the utmost importance to us here.  We will be reaching out to you shortly to further discuss the visit.  In the meantime please don't hesitate to contact me with any further concerns.  Thank you again for your loyal business.

Best regards

David Garver 
Service Manager 

TS
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Tejpal S.
Fowler, CA
2021 Hyundai Sonata Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2022
Service Type: Repair
verified customerVerified Customer
Category: Service
Recommended

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/08/2022
Service Type: Repair
9
Category: Service
Sonata Hybrid
Hello sir/madam
I gave 2 stars only regarding my windshield problem that I’m having since I bought the vehicle.
Rest all the staff n specially Mr. Jose is very friendly n informative about every questions we asked. ⭐️⭐️⭐️⭐️⭐️
I love driving my sonata, comfortable n luxurious.
David G., Service Manager from Selma Hyundai responded on 02/10/2022 07:34 AM

Mr Singh

Im very sorry to here your recent visit was not to your satisfaction.  I would like to speak to you further about the matter.  Thank you again for your feedback and i will reach out shortly.

Best Regards

David Garver
Service Manager


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