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Severna Park Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,887 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
8
Total ReScores
5.0
ReScore Average
93
Net Promoter Score ®

Business Details

About

Severna Park Automotive, we offer the best products combined with superior automotive services to maximize customer satisfaction. Services that we offer include: Brakes, Vehicle Inspection, Lube and Oil Filter Service, Belts and Hoses, Wheel Alignment, Exhaust Systems, Heating and A/C, Cooling Systems, Electrical: Severna Park Automotive, we offer the best products combined with superior automotive services to maximize customer satisfaction. Services that we offer include: Brakes, Vehicle Inspection, Lube and Oil Filter Service, Belts and Hoses, Wheel Alignment, Exhaust Systems, Heating and A/C, Cooling Systems, Electrical: Starting/Charging/Batteries, Engine: Diagnostics and Performance, 4WD Systems, Window Repairs, Preventative Maintenance, Steering and Suspension, Towing and Roadside Assistance, and Transmission. ...more

Categories
Auto Repair, Auto Maintenance, Towing Service
Contact
(410) 647-8322

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
499 Ritchie Hwy Severna Park, MD 21146-2910

Affiliations

ASE
Severna Park Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,887 Reviews)

CC
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CINDY C.
Pasadena, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
High quality service
SPA is organized, friendly, and delivers what they promise. My family has relied on SPA for years and they have taken good care of our vehicles with honesty and integrity.

KM
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KAREN and STEVEN M.
Millersville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Excellent service!
Excellent service!

MD
My D.
Millersville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
My said they're good.
Recommended

BR
Bill R.
Pasadena, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Bill said the communication was good, they liked the inspection report and the ability to use the courtesy vehicle.
Recommended

TP
Tom P.
Severna Park, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Tom said they did exactly what they asked really quickly.
Recommended

GC
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GREG C.
Arnold, MD
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
" On the Road Again "
Thank you ,Severna Park Auto , for helping me keep my truck on the road longer, so i can keep on humming that good ole" Willie song *

DB
Douglas B.
Pasadena, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/24/2025
verified customerVerified Customer
Category: Service
Douglas said they squeezed him in, did a good job and he was happy.
Recommended

GC
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GREG C.
Arnold, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
my cars favorite mechanic
Severna Park automotive has saved me from buying a newer car over and over again because of their accurate and expert repairs that they expedite

GD
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GAIL D.
Arnold, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
I was very happy with your service.
I was surprised when the mechanic came in the office and told me my air filter was clean and there was no reason to replace it.
I was not charged a service fee which made me realize I was coming back when I needed my next oil change and/or service on my car.

MB
Mike B.
Pasadena, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Mike stated that the business is the best and he does recommend them frequently.
Recommended

SH
Sharon H.
Arnold, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Sharon said everything was great.
Recommended

RW
Ron W.
Severna Park, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Ron stated the business was able to get them on the schedule very quickly and fix their issues.
Recommended

GS
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GARY S.
Arnold, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Quality Work and Service
From front to back, staff friendly, professional and competent. You know exactly what's going on with the 30 pt inpection and recommendations. Mike called to go over everything and confirm acceptance prior to starting work. All work completed same day.

BF
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BILL F.
Arnold, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Great Service!
As always, the service of my vehicle was excellent. In addition, the work was completed ahead of schedule.

DC
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DAVID C.
Severna Park, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Great service and communication
Timely feedback.
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