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Shadowoods Auto Center Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(573 Reviews)
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Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original Review
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
3
Total ReScores™
4.3
ReScore™ Average

Business Details

About

Family owned and operated since 1958.
Our Master Mechanic has over 35 years of experience. The team is supplemented by our outstanding and dedicated technicians. Their experience and expertise on repairing
your vehicle is second to none… the best in the Metro Detroit Area. Family owned and operated since 1958.
Our Master Mechanic has over 35 years of experience. The team is supplemented by our outstanding and dedicated technicians. Their experience and expertise on repairing
your vehicle is second to none… the best in the Metro Detroit Area.

Categories
Auto Maintenance, Car Maintenance, Repair Shop
Contact
(586) 294-4160
Closed
Business Hours

Business Hours

Mon
8:00 AM - 9:00 PM
Tue
8:00 AM - 9:00 PM
Wed
8:00 AM - 9:00 PM
Thu
8:00 AM - 9:00 PM
Fri
8:00 AM - 9:00 PM
Sat
8:00 AM - 9:00 PM
Sun
8:00 AM - 7:00 PM
* Eastern Time (Us & Canada)
31487 Gratiot Ave Roseville, MI 48066-5403
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Shadowoods Auto Center Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(573 Reviews)
Write a Review
Recent Reviews
JM
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Jamie M.
Roseville, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/12/2020
DO NOT TRUST THEM.
Complete scam. Went there broke down saying we think we're leaking gas. Left hours later they said they put $12 in it and it's all good. Next time puddle of gas on the ground. Charged $120 for nothing. Richard the owner hungup on my gf and told us to go elsewhere. I would befer again comr bazj
Not Recommended
DL
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Denise L.
Roseville, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2019
my car is running well
I've taken my car to Shadwoods Auto for maintenance and repairs. They did a good job. The price was reasonable. They are respectable. My car is running well.
Recommended
SK
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Sarah K.
Clinton Township, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2018
Great Service!!!
I have been going to Shadowoods Service Center probably over 25-30 years. Richard, the owner, is a great owner and ALWAYS he and his staff are so very knowledgeable in all aspects of any type car. I can say without a shadow of a doubt that this is the very best place to have any type work on your car. Service techs. are very detailed in their work to your car and ladies upfront know everything in detail also. No other place has such high quality and standards. All is well coming to Shadowoods.
Recommended
TO
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Tom O.
Saint Clair Shores, MI
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2018
verified customerVerified Customer
SERVICE!
Richard / Nicole
Great service-appreciate all you done for Us.
Will call to set an appointment for tire alignment
Thanks again
TO’
===
Recommended
CS
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Chanda S.
Roseville, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2018
Great Customer Service.
I've been a customer at the Shadowoods Auto Center for many years and Rich and his staff have always provided exemplary customer service. Rich is honest and has always been diligent in resolving issues with my vehicle.
Recommended
Richard T., Owner from Shadowoods Auto Center Inc responded on 04/26/2018 08:21 AM

Thank you Chanda!
It's been 12 years -- wow! Time flies:)
Thanks & God Bless!
Rich, Owner

GS
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Gerry S.
Clinton Township, MI
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2018
verified customerVerified Customer
got us in, in the last minute, did a great job
Family member was going to be heading back to college. When her brakes went out in her 2004 Liberty. Shadowoods Auto Center was able to get the vehicle in on a Saturday complete all the work and have her on the road that evening at a very fair price. Outstanding Services
Recommended
Richard T., Owner from Shadowoods Auto Center Inc responded on 04/24/2018 08:24 AM

Thank you Gerry!
I am so glad your daughter's brakes were fixed and she is off to college.
God Bless!

Rich, Owner
MG
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Michalyn G.
Clinton Township, MI
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2018
verified customerVerified Customer
Oil change
The best thing about Shadowoods is the people who work there. They treat you like family!
Recommended
Richard T., Owner from Shadowoods Auto Center Inc responded on 04/24/2018 08:28 AM

Thank you Michalyn!
We do what we love -- helping our customers the best way we can.
God Bless!

Rich, Owner
SB
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Sandra B.
Warren, MI
Chevrolet Captiva Sport Fleet
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2018
verified customerVerified Customer
The friendly atmosphere!
I appreciate their honesty and professionalism! Also, Rich who I believe is the owner appears to be a Godly man, because he will say things like "God bless You" and "Have A Bless Day."
Recommended
Richard T., Owner from Shadowoods Auto Center Inc responded on 04/24/2018 08:30 AM

Thank you Sandra,
We try ourbest to help our customers.
God Bless!

Rich, Owner
DT
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Don T.
New Baltimore, MI
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2018
verified customerVerified Customer
The best place to have any auto repair done
Always take my vehicles to Rich, always treated the best, never have to worry about the work being performed
Recommended
Richard T., Owner from Shadowoods Auto Center Inc responded on 04/24/2018 08:31 AM

Thank you Don!
I appreciate your review and friendship.
God Bless,

Rich, Owner
KB
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Kyle B.
Roseville, MI
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2018
verified customerVerified Customer
The Usual
As always there were no problems....The techs know their stuff & always do a great job plus everyone who works there is polite & friendly....Great place to hang out while your car is being serviced
Recommended
Richard T., Owner from Shadowoods Auto Center Inc responded on 04/24/2018 08:32 AM

Thank you Kyle!
The place to hang out -- I like that.
God Bless,

Rich, Owner
PP
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Patricia P.
Harrison Township, MI
Jeep Patriot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2018
verified customerVerified Customer
Service
Timely and courtesy service. Quick and complete!
Recommended
Richard T., Owner from Shadowoods Auto Center Inc responded on 04/24/2018 08:33 AM

Thank you Patricia,
We try to do our best every day.
God Bless,

Rich, Owner
CM
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Chuck M.
Roseville, MI
Saturn VUE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2018
verified customerVerified Customer
Very professional
The staff was great, they made you feel at home while you wait.The mechanics did a excellent job.They had snacks & drinks for you no charge.
Recommended
Richard T., Owner from Shadowoods Auto Center Inc responded on 04/18/2018 12:01 PM

So happy to hear this Chuck!  I'm glad we fixed your serpentine belt.  Have a great spring..
God Bless,

Rich, Owner
LN
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Laurie N.
Roseville, MI
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2018
verified customerVerified Customer
Customer Service.
As usual Shadowoods provides excellent customer service.
Recommended
Richard T., Owner from Shadowoods Auto Center Inc responded on 04/18/2018 12:03 PM

Thank you Laurie!
New tires are the best...they make your vehicle feel brand new.
God Bless,

Rich, Owner
SK
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Sarah K.
Clinton Township, MI
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2018
verified customerVerified Customer
Once Again!!!
I have been taking my car to Shadowoods Service Center for many years and would not trust anyone else with my car. Their trustworthiness and loyalty to their customers is beyond measure. Rich and his staff of technicians and ladies up front are so very helpful and courteous. His ladies up front are also very knowledgeable about cars. His technicians are very knowledgeable and you won't find a better staff of techs. who know their cars ins and outs. Many of their technicians who have been there a long time have either retired or still there. Rich, the owner, who has been there for many years has a very honest and reputable business. You can't find that distinction at too many car care places. Thanks Rich and ALL your staff for your loyalty when it comes to your customers.
Recommended
Richard T., Owner from Shadowoods Auto Center Inc responded on 04/18/2018 12:12 PM

Thank you Sarah!
We appreciate you very much.
God Bless,

Rich, Owner
SD
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Sharon D.
Saint Clair Shores, MI
Dodge Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2018
verified customerVerified Customer
God bless!
Great service and good prices. As a Christian, I especially love that your receipt says "Thank you and God bless!" I also like that fact that you are closed on Sundays to worship God. I posted my receipt on Facebook and I hope some of my fellow Christians will bring you their business. I wish more businesses had your conviction. To God be the glory!
Recommended
Richard T., Owner from Shadowoods Auto Center Inc responded on 03/27/2018 12:57 PM

Wow! Thank you Sharon, we so appreciated this.  We try to do the best we can to help people and stay true to our beliefs.
God Bless!

Rich, Owner
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