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Sun Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(127 Reviews)
80
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Score Details

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Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
80
Net Promoter Score ®

Business Details

About

Sun Automotive has four locations located throughout Lane County in Eugene, Springfield, and Junction City. As a family-owned business, we pride ourselves in serving our community well by providing honest, professional auto repair services. Since 1977, we have treated customers with the same care and consideration we would extend to our Sun Automotive has four locations located throughout Lane County in Eugene, Springfield, and Junction City. As a family-owned business, we pride ourselves in serving our community well by providing honest, professional auto repair services. Since 1977, we have treated customers with the same care and consideration we would extend to our own family, and as long as our doors are open that will remain true.

Our ASE (Automotive Service Excellence) certified technicians are equipped to handle all major and minor repairs on import, domestic, and classic cars and trucks. Because Sun Automotive is a certified Tech-Net Auto Repair Center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family-owned business.

We understand that your vehicle is an important investment. Our aim is to provide quality, honest repairs to keep your vehicle maintained and your family safe with “The Best Service Under the Sun.”

- Craig Noel, Owner
...more

Categories
Auto Repair, Transmission Repair, Oil Change
Contact
(541) 344-0869

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1905 Agate St Eugene, OR 97403
Sun Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(127 Reviews)

EK
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elliot k.
Eugene, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/17/2025
0
This company is run by liars and RIP offs
This company is run by liars and RIP offs. A few years ago the engine light went on in my SUV. I took it to an auto parts store where they can test what was the source of it and they said it was a part that was $200 to replace and it didn't take much time to do so.

I went to Sun auto with this information, they examined my vehicle and then told me that it was gonna cost me almost $1000 to replace that part.

I told them the auto parts store said it was only $200+ for the part, how could there be so much labor? They said,well it's hard to get to .

I couldn't believe this and I went to a different repair shop and told them the story . They said this isn't a complicated thing to replace and they would look at the car . After waiting about 5 minutes they came back and told me that the only thing that was wrong was that the gas cap was loose . No charge .

It is unbelievable that Sun auto advertises how honest they're supposed to be .

IS
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Isaiah S.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Great Place!!
Took care of my son’s car. He was back on the road and safe. Thank you Sun Automotive

AC
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Abelardo C.
Eugene, OR
Plymouth Grand Voyager
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Excellent mechanic shop. Gran taller mecánico
This is a very honest place for you to bring your vehicle. They will do everything possible to help you.
Mi raza, Les recomiendo ampliamente a este taller Mecánico. Gente Muy honesta y chambeadora.

JH
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John H.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Service brake system and rear differential.
The services were completed on time and allowed me to easily drive to an out of town meeting. Great service, friendly and competent staff.

JH
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John H.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
On time and work done right first time!
Work was done on time and all good first time. They even vacuumed my carpets!

SM
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Susan M.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2024
10
Dependable, Capable and Honest
Everyone at Sun Automotive does an excellent job of diagnosing your vehicle’s issue(s), and getting it repaired asap. The people who work here are very friendly, and their priority is clearly to help you and not how much they can profit off of your situation. Refreshing in these times!

KE
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Keith E.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
verified customerVerified Customer
10
Always helpful and efficient
As always, my latest engagement with Sun's campus location was fast, helpful, and efficient. Due to some extend travel, we had missed one service (or, rather, had it partially done while traveling), but the team at the campus location made sure that everything was in-order and got us back on our regular service schedule. Thanks, as always, to Sun's dedicated professionals.

FA
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Felice A.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2024
verified customerVerified Customer
10
Proffesional, Flexible, Kind
Got me in quick. Diagnosed problem and gave an estimate that was very clear and easy to understand. Flexible with what I could and couldn’t afford. Great communication. A lot of person touches. I didn’t feel rushed and Josh took the time to explain things I didn’t understand.

JH
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John H.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2024
verified customerVerified Customer
10
Thorough Diagnosis
Good communication and the repairs were completed on time.

Verified Customer
Eugene, OR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/30/2024
verified customerVerified Customer
8
Good and skilled people
The service was good, the people were kind and good communicators.

RT
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Richard T.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2024
verified customerVerified Customer
9
Very attentive service...
Very attentive service...

SP
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Sung P.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2024
verified customerVerified Customer
10
Great Reliable Honest Service
Took the car in for another oil change. They did a thorough inspection, and everything was looking good. They didn't try to sell me any additional service that wasn't necessary. They've been trustworthy for the many years I've taken my car there. I strongly recommend them.

JP
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Jon P.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2024
verified customerVerified Customer
10
5+ years of 5 star service & support
I've owned close to 30 cars over the past 40 years in WI, CA, ID, OR & NV and Sun Automotive is the best shop I've ever used. They're thorough, honest, proactive, look for opportunities to limit expenses, and take the time to explain their findings and repair recommendations.

JB
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John B.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2024
verified customerVerified Customer
10
Efficient, timely, helpful
Good job, got me in same day, friendly and good job

DC
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Dick C.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2023
verified customerVerified Customer
10
oil change and safety check
A routine visit that went very smoothly

Displaying Review 1 - 15 of 127 in total
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