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Tacoma Dodge Chrysler Jeep Ram

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(16,283 Reviews)
77
Write a Review

Score Details

5 stars
78%
4 stars
10%
3 stars
4%
2 stars
2%
1 star
4%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
77
Net Promoter Score ®

Business Details

About

Tacoma Dodge offers a wide variety of new and used vehicles. We take the time to listen to our customers and do our best to make the car buying experience an easy one. Tacoma Dodge offers a wide variety of new and used vehicles. We take the time to listen to our customers and do our best to make the car buying experience an easy one.

Categories
Dodge Dealer, Auto Repair
Contact
(253) 475-7300
Visit Website
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
4101 S Tacoma Way Tacoma, WA 98409
Get Directions

Score Details

5 stars
82%
4 stars
9%
3 stars
3%
2 stars
1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
77
Net Promoter Score ®

Business Details

About

Tacoma Dodge offers a wide variety of new and used vehicles. We take the time to listen to our customers and do our best to make the car buying experience an easy one. Tacoma Dodge offers a wide variety of new and used vehicles. We take the time to listen to our customers and do our best to make the car buying experience an easy one.

Categories
Dodge Dealer, Auto Repair
Contact
(253) 475-7300
Visit Website
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
4101 S Tacoma Way Tacoma, WA 98409
Get Directions

Score Details

5 stars
74%
4 stars
12%
3 stars
4%
2 stars
2%
1 star
5%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
77
Net Promoter Score ®

Business Details

About

Tacoma Dodge offers a wide variety of new and used vehicles. We take the time to listen to our customers and do our best to make the car buying experience an easy one. Tacoma Dodge offers a wide variety of new and used vehicles. We take the time to listen to our customers and do our best to make the car buying experience an easy one.

Categories
Dodge Dealer, Auto Repair
Contact
(253) 475-7300
Visit Website
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
4101 S Tacoma Way Tacoma, WA 98409
Get Directions
All Departments' Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(16,283 Reviews)
Write a Review
Recent Reviews
BZ
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BILL Z.
Gig Harbor, WA
Ram 3500
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/02/2025
verified customerVerified Customer
9
Mostly Great But ......
Our service advisor was Kahlan Cheyney who is great, polite, communicates well, clean, professional, represents the company well. I've been going to Tacoma Dodge for many years and recently noticed that they are getting sloppy in their work. Here are a couple of examples:

1. On 2 separate occasions I paid for 5w40 synthetic oil in my 2015 Ram 3500 but instead got 15w40.

2. On 3 separate occasions I requested a tire rotation and for the tech to adjust the tire pressure to the spec on the door jam. They did NOT do that.

3. On this last service they did not change the oil reminder sticker.

While these things by themselves are not the end of the world, it does make this customer think, "If they cannot get the small stuff right, are they doing the big stuff correctly?"
Verified Customer
Puyallup, WA
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Excellent Experience
Tacoma Dodge has been an outstanding dealership. From buying my truck, to getting it serviced on a regular basis, they've continued to provide excellent customer service and high quality work. Most recently, Jay, our customer service representative, was attentive and provided a welcoming atmosphere.
WR
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WILLIE R.
Tacoma, WA
Chrysler Pacifica
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
9
Still a Quality Dealership
My latest experience with Tacoma Dodge remained me why for my first 20 years in the city, they were my only "go-to" dealer. They took care of my issue and insured any concern that had was looked into. It was my blessing that the issue wasn't as bad as first believed, but Kahlan and the team assured me that they had my back. Thanks for the support!
JY
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JEFF Y.
Tacoma, WA
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
9
Oil change
Customer service was top notch as always! Always a good experience.
GB
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GARY B.
Shelton, WA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Very relaxing and good hot chocolate
It was a bit of a wait but service was great as usual
MV
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MANAOLO V.
Tacoma, WA
Dodge Journey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
They were awesome
They fixed my car problem before my scheduled appointment date and I was very grateful!
LS
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LINDA S.
Eatonville, WA
Jeep Gladiator
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Oil Change
Great staff and service as always!
JS
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JOY S.
Tacoma, WA
Chrysler PT Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2025
verified customerVerified Customer
10
Service Dept keeps me safe & sound in my PT.
Wouldn't take my 2005 PT Cruiser anywhere else for service.
KS
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KIRSTEN S.
Tacoma, WA
Ram ProMaster Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Excellent service
Easy to schedule my appointment. Check-in was seamless. Manager stopped by several times to explain what was going on and gave me reasonable expectations on when my van would be done. I'm a happy customer and bring both my Jeep and Ram for service here!!
JK
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Jin K.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
10
Category: Service
Oil change
Fast and done right
FS
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FARM S.
Tacoma, WA
Jeep Renegade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Customer service
The staff was friendly and my service was done in a timely manner.
Verified Customer
Renton, WA
Jeep Grand Cherokee L
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Excellent service as always
I would recommend your service as it is very good. Thanks
TS
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TIM S.
Tacoma, WA
Dodge Challenger
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/23/2025
verified customerVerified Customer
8
Replace alternator
I had to wait for parts but only for a short time. No loner cars or contact with rental company.
Car was repaired that matched bid.
JP
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JASON P.
WA
Ram 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
9
Speedy
Very speedy service.. was ready and got my truck in as soon as I checked in!
Verified Customer
Seattle, WA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Great service
Easy to schedule. The staff was responsive, very helpful and friendly.
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