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Tom's Automotive Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3,724 Reviews)
92
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
Original Review
Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5
3
Total ReScores™
2.3
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

Established in 1981, Tom's Automotive Service Center is the trusted name in auto service in Long Beach CA, Lakewood CA, Signal Hill, CA, Los Angeles, CA and surrounding areas. Family-owned and operated, we offer personalized service for your car, truck, or SUV. See us for regular maintenance, tire sales, lift and leveling kits, and auto Established in 1981, Tom's Automotive Service Center is the trusted name in auto service in Long Beach CA, Lakewood CA, Signal Hill, CA, Los Angeles, CA and surrounding areas. Family-owned and operated, we offer personalized service for your car, truck, or SUV. See us for regular maintenance, tire sales, lift and leveling kits, and auto repair. We are a TIA certified tire dealer and carry only the most respected tire brands including MICHELIN®, Continental, and BFGoodrich®.

Open Monday through Friday 7:30 AM – 5:30 PM and Saturday 8:00 AM – 4:00 PM, we're always prepared to restore your vehicle using state-of-the-art equipment and products.From tires and auto repairs to lift kits and regular auto service, we've got your vehicle covered! ...more

Categories
Auto Repair, Oil Change, Auto Maintenance
Contact
(562) 424-0404
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
4401 E Anaheim St Long Beach, CA 90804
Get Directions
Tom's Automotive Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3,724 Reviews)
Write a Review
Recent Reviews
Verified Customer
Toyota Corolla iM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Always Amazing
Always professional. Great service and price
GE
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GARY E.
Long Beach, CA
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
New tires
New tires all around went smoothly and I feel better that we have new wheels and front end in check. Thanks!
CG
CHRIS G.
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
9
Great service quick turnaround!
The service writers and mechanics were very knowledgeable. They were quick to take me in with appointment and did the work as described. I was pleasantly surprised that they did not try to upswell me on additional work that wasn’t needed. This resulted in a quick turnaround on my driveline repair
WH
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WENDY H.
Long Beach, CA
Lexus RX 400h
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
As usual, a very pleasant experience!!! 🦋
Their service is prompt, efficient & fair in cost.
SA
SANDRA A.
Toyota Venza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Very good service
Finished before committed time
RL
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ROBERT L.
Long Beach, CA
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
great customer service!!
Victor is awesome! great customer service. The Hankook tire promotion was a good choice for chevy tahoe.
AB
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AMY B.
Long Beach, CA
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Great Service
It’s always a pleasure working with Victor. It’s so nice knowing that I can trust them.
LK
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LINDA K.
Harbor City, CA
Cadillac Escalade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Great visit
Have been using Tom’s service for about three decades. Have followed them to their present location even though it’s a good distance further from our home. They are that good.
GE
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GARY E.
Long Beach, CA
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Great service!
Got brake pads today. Dealership said front and rear, you said front only, rear was good for at least another year. Never going back to the dealership. Thank you!
GM
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GINA M.
Long Beach, CA
Audi A3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Awesome job- thank you!
Great service always!
JD
JOSIE D.
Long Beach, CA
HUMMER H3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Transmission work on my 2006 Hummer3
Work completed in a timely manner. Staff was above and beyond.
Verified Customer
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Brake service
Jason was great. I was in and out easy, extremely reasonable and awesome service 10/10
CS
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CONNIE S.
Long Beach, CA
Volkswagen Beetle Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Love to keep it local
Are you kidding me? Local.. old school.. they greet you.. know your name … make time for your concerns.. like the old adage.. customer( me) service( you) remember that? Great place.
BL
BRAD L.
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Lifted jeep follow up
Did a great job making sure my suspension was solid
EK
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ERNIE K.
Long Beach, CA
Lexus ES 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Excellent service
Tom’s always provides great service
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