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Valu Muffler & Brake Auto Centers

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(618 Reviews)
83
Write a Review
Schedule Appointment

Score Details

5 stars
86%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
3%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
83
Net Promoter Score ®

Business Details

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(716) 873-1383
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3099 Delaware Ave Kenmore, NY 14217-2055
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Valu Muffler & Brake Auto Centers' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(618 Reviews)
Write a Review
Recent Reviews
Verified Customer
Niagara Falls, NY
Chevrolet Blazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Excellent Service
Easy to get appointment. Everyone was very friendly and knowledgeable.
The Team a. from Valu Muffler & Brake Auto Centers responded on 04/01/2025 09:35 AM

We appreciate your feedback! Our team loves making appointments as stress-free as possible—like a walk in the park, minus the squirrels.

E9
ED/ PRODDA 9.
Buffalo, NY
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Brakes-Rotors Replacement
I had rotors, brakes, and calipers replaced on my 2015 Jeep Compass. Mechanic DJ done excellent job, finished in very reasonable time, and price was fair. I will be recommending this auto shop to friends.
The Team a. from Valu Muffler & Brake Auto Centers responded on 03/25/2025 09:35 AM

We're glad DJ didn’t just brake the bank but also took care of your Jeep! Your recommendation is the best compliment we could ask for.

Verified Customer
North Tonawanda, NY
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Great service
A friend of mine recommend valu muffler and brake auto center after she had some work done on her car weeks prior .

I Initially Went in for an inspection - but a week before I felt something going on in the front left area of my car . He was able to look at my car right away and called me shortly after dropping it off. He found the issues I was having with it and had the parts for my vehicle in stock where he was able to replace it and get everything taken care of in a timely manner. I am very happy with the service I received and the quality of parts that needed to be replaced . And of course the price was right . They seem like great and honest people . I will definitely be going back.
The Team a. from Valu Muffler & Brake Auto Centers responded on 03/21/2025 09:37 AM

We appreciate you sharing your experience and are happy to hear our team could turn your car troubles into smooth sailing! Honest folks, here’s hoping your next visit is just for routine check-ups.

KL
KRISTEN L.
Buffalo, NY
Chevrolet Trax
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Kristen LB
Everyone was wonderful & did a fantastic job.
The Team a. from Valu Muffler & Brake Auto Centers responded on 03/14/2025 09:37 AM

We're glad to hear our team made such a fantastic impression! We aim to keep the good vibes rolling while fixing up your ride.

FS
Frank S.
Kenmore, NY
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Frank said he is very happy with the work they do there and they always take care of him. He said they are really friendly and he has no complaints.
Recommended
The Team a. from Valu Muffler & Brake Auto Centers responded on 03/14/2025 09:37 AM

We're delighted to hear you're happy with our service! Friendly faces and quality work are our specialties, after all.

Verified Customer
Buffalo, NY
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Excellent service as always here
Perfect service and extremely knowledgeable always go the extra mile for its customers.
The Team a. from Valu Muffler & Brake Auto Centers responded on 03/07/2025 09:36 AM

We appreciate your kind words and are glad to hear our team is going the extra mile—good to know our wheels are turning in the right direction!

EO
ELIZABETH O.
Hamburg, NY
Toyota Matrix
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Lifesavers!!
Thank you so much for helping me with my broken window. I would not have been able to drive my car back home with a window that couldn't close. I didn't have an appointment but you took me right away and fixed the car within an hour. I am forever grateful, l thank you!




I didn't have an appointment and you took me right away and fixed my car within an hour, I am truly grateful!!; thank you...
The Team a. from Valu Muffler & Brake Auto Centers responded on 03/01/2025 09:39 AM

We love being your car's superhero! We're glad we could help get you back on the road with a working window.

JL
John L.
Kenmore, NY
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
Category: Service
John said it was good.
Recommended
The Team a. from Valu Muffler & Brake Auto Centers responded on 03/01/2025 09:39 AM

We're glad to hear it was good! We aim to make every visit a positive one, so keep those wheels turning!

MM
Michelle M.
Kenmore, NY
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
Category: Service
Michelle said the people are great and always do a good job.
Recommended
The Team a. from Valu Muffler & Brake Auto Centers responded on 02/28/2025 09:37 AM

We appreciate your feedback! Our team always aims to keep the good work rolling—just like your tires!

Verified Customer
Kenmore, NY
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Car repair
They all were very friendly and knowledgeable and pin pointed the problem right away!
Very pleased with the service!
The Team a. from Valu Muffler & Brake Auto Centers responded on 02/25/2025 09:36 AM

We're delighted you had a great experience; friendly and knowledgeable is our middle name! Here's to smooth rides ahead!

Verified Customer
Buffalo, NY
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
Efficient and Cost-Effective!
The folks at Valu not only helped me to identify the problem with my suspension but also repair it in a timely and affordable manner. Further, they communicated with me proactively and professionally. Will absolutely return and would recommend their services to others. Thanks!
The Team a. from Valu Muffler & Brake Auto Centers responded on 02/24/2025 09:36 AM

We appreciate your fantastic feedback! We're always here to give your suspension the TLC it deserves—no trampoline required.

Verified Customer
Buffalo, NY
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Pleasant
Staff very nice and helpful. Will be returning for more work if needed.
The Team a. from Valu Muffler & Brake Auto Centers responded on 02/19/2025 09:37 AM

We're glad you found our team helpful! We'll be ready for whenever that next round of service is needed.

PS
gravatar
PETE S.
Buffalo, NY
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Honest and communicative
I keep going here for my auto needs and they don’t disappoint. Fair prices , upfront and honest about everything and the staff is friendly. Thanks again
The Team a. from Valu Muffler & Brake Auto Centers responded on 02/18/2025 09:39 AM

We're glad our team keeps you rolling without any hiccups! It sounds like we've found the right formula for your auto needs.

Verified Customer
Buffalo, NY
MINI Cooper Hardtop
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Very helpful and knowledgeable
The mechanic helped figure out why my car was running rough - it was a quick fix - and it’s running great now.
The Team a. from Valu Muffler & Brake Auto Centers responded on 02/12/2025 09:36 AM

We’re glad to hear our mechanic got your car purring like a kitten again. Quick fixes are our specialty, just like magician's tricks!

JP
JESSE P.
Kenmore, NY
Dodge Durango
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Shift light warning for dodge durango
I took my Durango to the shop Tuesday for several issues. My check engine light was on and a service shifter light. Most importantly they removed a dead rat from the dashboard. All in all I'm very satisfied.
The Team a. from Valu Muffler & Brake Auto Centers responded on 02/08/2025 09:38 AM

We're glad we could help clear out that pesky rat and get your Durango back in shape! Here's to a smoother ride ahead.

Service Coupons and Posts
🎉 We're thrilled to hear about your experience! At Valu Muffler & Brake, honesty is our policy - no hidden brakes here! 😉 Drive safe, and remember, we’re just a pit stop away when you need us!🚗✨ #AutoCare #CustomerAppreciation
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We're all about trust and honesty at Valu Muffler & Brake! 🚗💨 Thank you for choosing us since 2018—your loyalty means the world. We’ll keep your car running smoothly, so you never have to go anywhere else! #TrustworthyService #ValuMufflerAndBrake
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🚗💨 Thank you for appreciating our quick service! We believe your time is valuable—just like your ride. We're always here to keep you moving swiftly! 🛠️😄 #ValuMufflerAndBrake #SpeedyService
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🚗✨ Surprise! We may be the hidden gem you didn’t know about! We're thrilled we could help you with your inspection. Swing by anytime for those auto repair needs—your car will thank you! 😄🔧 #ValuMufflerAndBrake #AutoCareMagic
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We're thrilled to hear you find our team helpful and our prices friendly! 🚗💰 No worries—we’ll keep explaining things so you can shine bright in automotive care! Thanks for choosing Valu Muffler & Brake! 🌟 #CustomerAppreciation #AutoCareMadeEasy
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We're thrilled you love our speedy service and great customer care! 🚗💨 At Valu Muffler & Brake, we’re always revved up to help you get back on the road quickly. Thanks for the awesome feedback! 🙌 #ValuMuffler #CustomerAppreciation
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Thanks for the awesome review! 🚗💨 We're thrilled our team made your visit as smooth as your ride! From Groupon to great service, we aim to please. Come back anytime for more tire-iffic support! #ValuMuffler #AutoCare
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We're glad we could take care of that muffler mishap faster than you could grab lunch! 🍔🚗 Thanks for trusting us with your ride. We promise we won't 'exhaust' you with delays! 😂 #ValuMuffler #AutoCare
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A speedy NYS inspection? We aim to please! 🚗💨 Thanks for trusting us with your ride. We love keeping you safe on the road. Come back anytime for more maintenance magic! 🛠️✨ #ValuMuffler #QuickService
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Thanks for the shoutout! ?✨ We're thrilled DJ and the crew got your car back on the road faster than you can say “oil change”! Don't forget to stop by for your next repair—we’ll keep up the speedy service! #ValuMuffler #AutoCareMagic
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?? We're revved up to hear you appreciate our professional and courteous service! We take pride in every detail to keep you safe on the road. Your kind words fuel our passion! Thank you for choosing us! ? #ValuMufflerAndBrake #AutoCareExperts
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We're revved up to hear you’ve had a smooth ride with us! ?? Thanks for trusting Valu Muffler & Brake for years—your loyalty means the world! We promise to keep treating you right, one service at a time. ?️ #CustomerAppreciation #AutoCareExperts
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? Thank you for the fantastic review! We're thrilled to be your go-to car shop and to have such awesome team members. We promise to keep your ride in top shape so you can enjoy the open road! ? #ValueAndPerformance #TeamWorkMakesTheDreamWork
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A big shoutout to DJ for being our hero in the exhaust world! ?✨ Helping folks drive safe with honesty and skill is what we do best. Thanks for trusting us with your ride! ?? #ValuMuffler #AutoCare
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Thanks for the love! ?? Quick service and fair prices – that's our turbocharged secret! We're thrilled to keep your rides running smoothly without breaking the bank! Come back anytime! ? #ValuMuffler #AutoCare
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We're thrilled to hear you enjoyed our great service and friendly vibes! ?? Our team works hard to keep your ride smooth and your spirits high. Thanks for being part of the Valu Muffler & Brake family! ? #CustomerAppreciation #AutoCare
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Thanks for the "great" review! ?✨ We're thrilled to keep your ride running smoothly. Remember, we’re here to keep those wheels turning and smiles on faces! ? #ValuMuffler #AutoExcellence
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?? We're thrilled to hear you enjoyed our speedy service! At Valu Muffler & Brake, going above and beyond is just an average Tuesday for us. Thanks for the awesome shoutout! ? #CustomerLove #AutoExperts
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Thanks for the shout-out! We're thrilled to hear your oil change and inspection were done faster than a lunch break! ?️☕️ We appreciate your support and look forward to seeing you again. #ValuMuffler #FastAndReliable
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?? Flat tires can really ruff your day! We're so glad we could help get you and your pup to the vet on time. Thanks for trusting us to handle your tire troubles—screw and all! ??️ You know we’re always here to keep you rolling! #ValuMuffler #AutoHeroes
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We’re glad we could turn your tire troubles into tail wags! ? Our team loves helping out, especially when pets are involved. Thanks for trusting us to get you back on the road! ?? #ValuMuffler #PetParentRescue
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Thanks for the awesome review! ?✨ We're thrilled to hear our friendly team got your wheels rolling in no time. Fast service and a smile? That's our specialty! ? #ValuMuffler #StayDriven
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We’re thrilled to hear our team is keeping your 13-year-old ride running smoothly! ?? Thanks for the shout-out to DJ and our crew for their friendly service and reasonable prices. Here’s to many more miles ahead! #ValuMuffler #AutoCare ?️✨
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Thanks for leaving us a smooth review! ?? We're thrilled to keep your ride running smoothly with our NYS inspections and oil changes. Remember, an oil change a day keeps the worries away! ? #ValuMuffler #AutoCare
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We understand that life happens! ?? We're glad we could fit you in and keep you rolling smoothly! Our team is always here to help, even when you're running late. Thank you for the kind words! ? #ValuMuffler #CustomerServiceExcellence
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?✨ We're thrilled to hear your first visit was a hit! Our team loves making auto care easy and speedy. Can't wait to welcome you back—your vehicle will thank you! ? #ValuMufflerAndBrake #CustomerAppreciation
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We're thrilled to hear you enjoyed our service! ?✨ Our team is always ready to roll with knowledge and a smile. Thanks for taking the time to share your experience with us! ? #CustomerAppreciation #ValuMufflerAndBrake
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? Huge thanks for the fantastic review! We're thrilled that Dj could fit you in and save you some serious cash on that exhaust work! ? Your satisfaction drives our engine! ?? #ValuMuffler #LifeSaver
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We’re thrilled to hear your 2005 Prius passed inspection with flying colors! ?✨ Our team loves keeping things “inspectacular!” ? Thanks for trusting us with your ride! #ValuMuffler #InspectionPros
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We're thrilled to hear you think our work is recommendable! ? We strive to keep your ride smooth without breaking the bank. ?? Thanks for your kind words! #ValuMuffler #AutoCareExperts
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We’re thrilled to hear you had a smooth ride with us! ?? Honesty and efficiency are our jam! Thanks for trusting us with your wheels. We promise to keep the engine of good service running! ?✨ #ValuMufflerLove #AutoCareHeroes
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Hey there! ? We are thrilled to have been your go-to repair shop for the last 30 years! Here's to many more years of providing top-notch service. Thanks for your support! #CustomerAppreciation #ValuMufflerBrake
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Thanks for choosing us to take care of your cars! We're glad our team provided you with great service. ?? #CustomerSatisfaction #ValuMuffler
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Thanks for the 5-star review! ? We're thrilled to hear DJ and the team provided top-notch service, even through the warranty hiccup. We appreciate your support! ? #ValuMuffler #CustomerSatisfaction
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Thanks for the shout-out! ? We're thrilled to hear that our team got the job done quickly and efficiently. Your support means a lot! #ValuMuffler #AutoCare
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Thanks for the love, Jean! We're happy to keep your vintage ride in top shape. Here's to many more miles together ?✨ #ValuMuffler #CustomerAppreciation
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Thanks for the 5-star review, Kenneth! We're delighted to hear that you found our team professional and courteous. We appreciate your support! ? #ValuMuffler #Grateful
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Thanks for the 5-star review, Chase! ? We're glad to have been there for you when you needed us. Here's to many more years of great service! #CustomerAppreciation #ValuMufflerBrake
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Thank you for the 5-star review! We're thrilled to hear that you had a great experience with us. We appreciate your recommendation and look forward to serving you again in the future! ?? #HappyCustomers #AutoCare
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? We're your go-to mechanic! Thanks for choosing us as your trusted auto center. We're here for all your vehicle needs. ?? #ValuMuffler #CustomerAppreciation
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Thanks for the 5-star love, Robert! ? Our team, led by DJ, always aims to keep those brakes in top shape. We're thrilled to keep your ride smooth as butter! ?? #ValuMuffler #HappyCustomers
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Thanks for the 5-star review, Eric! We're glad we could help out with your truck's transmission fluid issue. ? Our team is always here to steer you in the right direction! #HappyCustomer #ValuMuffler
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? Thanks for the 5-star review, we're glad you're happy with the service and our cheerful team! We look forward to seeing you again soon! ??️ #ValuMuffler #HappyCustomers
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Thanks for the 5-star review, Donette! We're thrilled to hear you had an excellent and friendly experience with us. ? We appreciate your support! #CustomerSatisfaction #ValuMuffler
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? Thank you for the kind words! ? We're glad we could get you back on the road quickly. Our team will be thrilled to hear your feedback. #CustomerSatisfaction #ValuMufflerBrake
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? We're revving our engines with excitement over your 5-star review! ? Thanks for choosing us for your car needs and for the kudos on our service and value! We're always here to keep you driving happy! #ValuMuffler #HappyCustomers
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We're thrilled to hear that you had an exceptional experience with us at Valu Muffler & Brake Auto Centers! We can't wait to welcome you back again. ?? #CustomerSatisfaction #ExceptionalService
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We're thrilled to hear that you had a great experience with us! Providing excellent service to all our customers is our top priority. Thanks for the awesome review! ? #CustomerSatisfaction #ValuMufflerBrake
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Thank you for the love, Quindlyn! ? Our team is thrilled to hear that you're happy with our service. We're always here to keep things running smoothly for you! #ValuMuffler #CustomerSatisfaction
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