When I arrived I was given a greeting and asked what service I needed which was a smog certificate, a
fter a few quick questions to make sure my car was prepared for the service the inspection began.
I have used this facility in the past and I have always been satisfied with their service.
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It's so hard to find an auto Repair shop that you feel like you can trust. I feel like I have finall
y found just that place, they're very honest and up front about what's needed and how much it will cost and
they stand behind their work. I would totally recommend Genuine Auto Repair to anyone looking for reputable quality work on there vehicle.
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I was 200 miles from home and my 2008 sprinter rv belt tensioner seized and did a lot of damage. Tow
driver recommended Whalens. I called and Beth said bring it here and we will see what we can do. Within ten minutes of pulling in my van was being evaluated. Within an hour it was disassembled and parts were ordered. They had me back on the road early the next day. I cannot say enough about the quality of service and professionalism at a fair price! Thank you Ed, Phil and Beth for your kindness and professionalism.
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Fantastic people and they took care of my care in a very timely manner. I'm so impressed and will be
going back again as needed. Jennifer explained all that would be done and if there was anything else she would call me to let me know. First class
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