The service was great and quick, I was given plenty of options, and the prices were more then fair I
would highly recommend this shop to anyone looking for good service
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My rental car tire light went on as I was heading to the airport in Charlotte. I had seen the busines
s and popped in to see if they could add some air. Jeremy quickly raised the wheel and found a nail! The tire was off and plugged (fixed) for a very fair price. Kind customer service in a speedy manner that had me on the road right away!
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Everyone is very nice. I was in and out with in an hour. They check everything and let you know if an
ything needs to be fixed. Thank you so much for the excellent work!!
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While traveling, my brakes on my truck totally failed as i was leaving a Jacksboro diner. While my ro
adside assist, the special service I paid for from my dealer all failed to find assistance, I found Cross Tire on my internet search. They were great! Jennifer arranged for a tow and the mechanic went to work immediately to diagnosis the problem. This was on a Saturday. Very clear communication and rapid service. Had my truck ready in a few days with preventative care included. Jennifer had ordered the necessary parts and the only delay was weekend and getting parts delivered. Highly recommend!
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My car was in the garage and wouldn't start one morning. I had Mark on the phone reading him what the
problem messages were about starting the car. He told me it was the probably the battery and lent me his battery charger to start the car and bring it into him. This was unexpected and he serviced my car the same day. As always, Marc always provides great customer service.
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As the subject suggests, I am very happy with the service maintenance. Christian is professional and
engaging even when he is busy attending to phone calls and clients. The job was scheduled to be done in 2 hours and they got done within the hour.
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Once again, Jr. to the rescue.
Had battery issues with our delivery mini van and Jr turned it arou
nd
so we could be back on the road.
Thank you Jr. for your great workmanship and honesty.
Can't put a price on integrity. Jr. is the best!
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They were professional, addressed the problem quickly, had it fixed even quicker. And the price was g
reat. Will go back with my Ram Ecodiesel.
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