NA

Nick Audrey

Vancouver Toyota

Overall Rating

4.5

(30 reviews)

60

Reviews of Nick Audrey

Verified Customer

Camas, WA

01/04/2025

Verified Customer

10

Asked salesman for help

Nick gave his time even though I had purchased the vehicle from another dealership. He helped me understand a couple settings on my new Prius.

Kerrie K., Service Manager from Vancouver Toyota responded on 01/06/2025 03:23 PM

We appreciate you taking the time to share your experience. It's wonderful to hear that Nick was able to assist you with your new Prius, even though you purchased it from a different dealership. Providing support and guidance to all customers is important to us, and it's great to know that you found his help valuable. Should you have any more questions or need further assistance, feel free to reach out.

Thank You,
Kerrie Keesee, Service Manager
360-253-5490

Employees worked with

Verified Customer

Stevenson, WA

Toyota Grand Highlander

11/23/2024

Verified Customer

8

Good experience!

Nick was good to work with. I just wish the closing process didn’t take so long. No financing was involved and it still took 3 to 4 hours.

Kerrie K., Service Manager from Vancouver Toyota responded on 11/25/2024 05:52 PM

We appreciate your feedback regarding your recent experience with us. It is great to hear that you found Nick to be pleasant to work with. We understand that the closing process can be time-consuming, even without financing, and we are continuously looking for ways to streamline our procedures. Your insights are valuable as they help us improve our service for all customers. Thank you for choosing McCord's Vancouver Toyota.

Thank You,
Kerrie Keesee, Service Manager
360-253-5490

Employees worked with

BL

BONNIE L.

Portland, OR

02/14/2024

Verified Customer

8

Whole process was over 5 hours!!! Way too longz

The whole process in buying this new vehicle took over 4 hours, way too long for comfort. Waiting for a lot of other people going through finance was a long wait as well.This was my 4th purchase of a new vehicle and I expected better service!

Employees worked with

DL

DALE L.

Vancouver, WA

Toyota COROLLA HYBRID

02/07/2024

Verified Customer

10

The Right Stuff

My wife and I were looking at. Used Chevy Volt. My wife had concerns about the car, so, we looked at a Prius Prime. The PHEV car was quite nice, but it was a little too expensive.
Finally, Nick had us look at a 2024 Corolla SE. It fit the bill. The car was a intermediate size hybrid delivering excellent mileage with comfortable driving room with and comfortable back seats. Plus, the sale price was quite good.
Nate, the Finance Manager, worked through the financials to complete the sale.
Nick and Nate were very flexible and professional in all matters.

Kerrie K., Service Manager from Vancouver Toyota responded on 02/08/2024 01:18 PM

Thank you for sharing your experience, Dale! We're glad to hear that Nick and Nate provided you with excellent service. We strive to be flexible and professional in all matters, and we're delighted that they met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Thank You,
Kerrie Keesee, Service Manager
360-253-5490

Employees worked with

DG

DANIEL G.

Vancouver, WA

10/19/2023

Verified Customer

10

All around greatness that's why I keep coming back.

Sales and management got me set up in the right vehicle.

Kerrie K., Service Manager from Vancouver Toyota responded on 10/19/2023 01:41 PM

Thank you for your positive review, Daniel. We are glad to hear you were satisfied with your experience at McCord's Vancouver Toyota. Our team is dedicated to helping our customers find the perfect vehicle to suit their needs. We appreciate your business and look forward to seeing you again.

Thank You,
Kerrie Keesee, Service Manager
360-253-5490

Employees worked with

Verified Customer

Vancouver, WA

08/07/2023

Verified Customer

8

Friendly and Supportively

Ease in going through the purchase and trade-in process

Lynn Q., Customer Service Rep from Vancouver Toyota responded on 08/07/2023 03:08 PM

Thank you for your kind feedback! We are delighted to hear that you had an easy experience with us and appreciate your business. Let us know if there's anything else we can do to make your next visit even better.

Lynn Quiding
Customer Service Representative
3602535403

Employees worked with

VK

VINEETA K.

Vancouver, WA

07/24/2023

Verified Customer

0

Service

Battery was not replaced and car was ready to be picked up.
I had paid for battery. Luckily i didnt drive off or would have been stranded. Very bad customer service.

Lynn Q., Customer Service Rep from Vancouver Toyota responded on 07/26/2023 11:24 AM

Hi Vineeta,
We disclosed to you the day you had service, that we had two vehicles in for service with the same tag number on the set of keys. This was an human error and we apologize for this and for your battery not being installed initially, and have taken measures so this doesnot happen again. We made the situation right for you as soon as this was brought to our attention. We value our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employees worked with

VK

Vineeta K.

Vancouver, WA

07/24/2023

0

Category: Service

Scammers

I took my car in to get a battery replaced and when I went to leave it wouldn't start. Turns out they never replaced it at all. They tried to scam me out of a battery. Then when I call and try to talk to the manager they don't answer, or are always gone. My husband too, every time he went he would magically have a flat tire?? Scam! Beware!

Lynn Q., Customer Service Rep from Vancouver Toyota responded on 07/25/2023 05:28 AM

We apologize for the unacceptable experience you had at Vancouver Toyota. We take customer satisfaction very seriously we have interviewed all involved and reached out to you to discuss our findings. We want to ensure that a situation like this does not occur again.

Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Lynn Q., Customer Service Rep from Vancouver Toyota responded on 07/25/2023 11:28 AM

We disclosed to you the day you had service, that we had two vehicles in for service with the same tag number on the set of keys. This was an human error and we apologize for this and for your battery not being installed initially, and have taken measures so this doesnot happen again. We made the situation right for you as soon as this was brought to our attention. We value our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employees worked with

CO

CONNIE O.

Bremerton, WA

07/24/2023

Verified Customer

7

Car Purchase

Overall, the experience was good. I like negotiating prior to arrival. My only complaint was being told my trade in value was one amount and being offered another with the explanation given. Then seeing my used car listed two days later on your website for several thousand dollars more than the original offer. So in other words you cleaned up on my trade in. I can see now I should have held firm on my original offer or came down slightly but not the 3500 I did come down. Nick was very personable and did a great job showing us the features of the car.

Lynn Q., Customer Service Rep from Vancouver Toyota responded on 07/24/2023 12:54 PM

Thank you for your review, Connie. We are sorry to hear that you feel you were not offered a fair price for your trade in. We have a policy of offering fair market value and we are disappointed to hear that you felt it was not the case. Nick is great at showing our customers the features of our cars and we are thankful for your kind words about him. We appreciate that you chose Vancouver Toyota for your car-buying experience and we hope you enjoy your new car.

Lynn Quiding
Customer Service Representative
3602535403

Employees worked with

Verified Customer

Vancouver, WA

Toyota Highlander

07/16/2023

Verified Customer

8

Courteous & Professional

My vehicle was serviced within the time promised.

Lynn Q., Customer Service Rep from Vancouver Toyota responded on 07/16/2023 09:14 AM

Thank you for trusting us to take care of your vehicle! We are glad that we exceeded your expectations and managed to get your vehicle serviced within the time promised. We hope to continue to provide a service that meets your satisfaction.

Lynn Quiding
Customer Service Representative
3602535403

Employees worked with

JR

JOHN R.

Friday Harbor, WA

Toyota Tundra 2WD

07/10/2023

Verified Customer

10

Absolutely the best…

Having previously owned a car dealership on the east coast for 9 years and having owned 45 cars personally, I know my way around salespeople and dealerships. After my last Toyota dealership let me down by doing dealer add-ons and markups with no willingness to budge, I searched elsewhere. That is when I came to McCord’s and I’ve been absolutely delighted with their service and customer care, in addition to straightforward pricing!! From start to finish, they are ACE’s in my book, so easy to work with, no games or gimmicks! Nick was fantastic and I would absolutely recommend them to anyone and will be purchasing from them again!!

Lynn Q., Customer Service Rep from Vancouver Toyota responded on 07/10/2023 10:25 AM

Thank you for the glowing review, John! We strive to make sure our customers are well taken care of and are delighted to hear that’s been the case for you. We value your business and hope you’ll come back and visit us again soon.

Lynn Quiding
Customer Service Representative
3602535403

Employees worked with

Verified Customer

Vancouver, WA

06/01/2023

Verified Customer

10

Vehicle Maintenance Service was top notch

My vehicle service experience was efficient and professional. Great Service department!

Kerrie K., Service Manager from Vancouver Toyota responded on 06/02/2023 12:20 PM

Thank you for the positive review! We are so glad to have provided you with an efficient and professional service experience.

Thank You,
Kerrie Keesee, Service Manager
360-253-5490

Employees worked with

Verified Customer

Longview, WA

Toyota Corolla Cross

04/28/2023

Verified Customer

10

Awesome experience

He was great to deal with. Did his job very well.. thankful for all he did... made my day easier and productive

Lynn Q., Customer Service Rep from Vancouver Toyota responded on 04/28/2023 02:35 PM

Hi,
Thank you for sharing your experience working with Nick in our Service Department. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employees worked with

JS

JASON S.

Vancouver, WA

Toyota Tacoma 4WD

04/19/2023

Verified Customer

9

Very good. Exceeded my expectation.

I had a good experience.

Lynn Q., Customer Service Rep from Vancouver Toyota responded on 04/19/2023 05:25 PM

Thank you for your positive review, Jason! We're glad to hear that you had a good experience with us at Vancouver Toyota. We strive to provide excellent customer service and we're glad that we could meet your expectations.

Lynn Quiding
Customer Service Representative
3602535403

Employees worked with

Verified Customer

Beaverton, OR

02/06/2023

Verified Customer

10

Car purchase

We had an excellent experience when we visited Vancouver Toyota and purchased our car. Our service rep and the finance manager did a very good job of explaining the car’s features and answering questions.

Lynn Q., Customer Service Rep from Vancouver Toyota responded on 02/06/2023 03:08 PM

Hi,
Thank you for your recent review of our Dealership. We appreciate you taking the time to share
your experience.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employees worked with

AW

ANTHONY W.

Vancouver, WA

12/30/2022

Verified Customer

10

My

My experience at Vancouver Toyota was so great. With Jim (in sales) Mike (in finance) after purchasing my 4Runner, we came back later that evening with my son, and he bought a car there. Our experience that evening with Nick (in sales) and Nathan (in finance) was just as great. Thanks!

Lynn Q., Customer Service Rep from Vancouver Toyota responded on 01/01/2023 04:38 PM

Hi Anthony,
Thank you for your review of Jim & Mike in our Sales Department. We appreciate our customers here at McCord's Vancouver Toyota. Hope you and your son are enjoying your new rides!!!
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employees worked with

PG

PORTLAND G.

Portland, OR

Toyota Tacoma 4WD

12/15/2022

Verified Customer

3

Great/Not great service

The purchasing of the vehicle and the staff were fantastic, got to see lots of options and finally picked one, took it for a test drive and then purchased the vehicle. Nick (5 stars)
The only problem was I was purchasing the truck for my company and told the staff on several occasions that the truck would be owned by my company and not me and should not appear on my personal credit report. I was assured that it would not show up on my credit report. Unfortunately, I recently received my personal credit report and low and behold the new truck is on my personal credit report. Now I have to figure out a way to get it off of my personal credit report because the truck is not owned by me personally but is owned by my company. (1 star)

Lynn Q., Customer Service Rep from Vancouver Toyota responded on 12/16/2022 05:28 AM

I will have someone from my Sales Staff reach out to you to discuss your situation. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employees worked with

LS

LISA S.

Vancouver, WA

11/23/2022

Verified Customer

10

Always a good experience

Made a service appointment last minute and was able to get in the same day. In and out with a great customer experience!

Lynn Q., Customer Service Rep from Vancouver Toyota responded on 11/23/2022 03:27 PM

Hi Lisa,
Thank you for sharing your service experience, I'm happy to hear we were able to accomodate you the same day.
We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employees worked with

JG

JUSTIN G.

Vancouver, WA

11/14/2022

Verified Customer

8

sdgwrht

Nick was helpful. Thanks!

Kerrie K., Service Manager from Vancouver Toyota responded on 11/14/2022 03:12 PM

Justin, thank you for sharing your positive experience working with Nick, we appreciate it!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490

Employees worked with

WM

WENDY M.

Vancouver, WA

11/13/2022

Verified Customer

10

Excellent service!

Nick was friendly, courteous, and informative.

Kerrie K., Service Manager from Vancouver Toyota responded on 11/14/2022 03:16 PM

Wendy, thank you for sharing your positive experience working with Nick, we appreciate it!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490

Employees worked with

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