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Ashford's Automotive Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(20 Reviews)
100
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

Categories
Contact
(337) 480-1460

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
444 E Prien Lake Rd Lake Charles, LA 70601
Ashford's Automotive Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(20 Reviews)

PB
PREASTON B.
Lake Charles, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
These guys take care of both my pick ups!
You can trust these guys, they really know what they're doing!!!!!

Verified Customer
Lake Charles, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Great service
It was great service and same day …. Very informative

AK
ardoin k.
Lake Charles, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Saved my Subaru!
Ashford’s is polite, quick, and quality minded. They took care of my Subaru right here in town!!

LH
LAURA H.
Lake Charles, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
9
Was very satisfied with the work done
They did a great job and it didn't take that long,

SD
sandra d.
Lake Charles, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Excellent service
Had an issue with my vehicle AC. Greeted by the owner upon entering. He is very soft spoken, very calm and patiently walked me through everything with the price. He got the issue fixed within just a few hours. Price was great as well. Definitely will go back if my vehicle needs anything.

JA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
10
Proven Quality
I was introduced to Ashford's Automotive through work and have since started to use his service for my personal vehicles. I have been coming here for over 2 years and Louis does his best to get my vehicles in and out quickly. He is definitely my "go to mechanic"!!

KL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
10
Best mechanic ever
I trust Ashford with all of my mechanical needs!!
Your Friendly Service P. from Ashford's Automotive Service responded on 01/07/2025 09:35 AM

We appreciate your trust in us for all your mechanical needs. It’s always nice to know our services leave you feeling confident about your vehicle. We aim to keep those wheels turning smoothly and ensure you’re back on the road without a hitch. Your support means a lot to our team!


LG
Lynda G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2024
verified customerVerified Customer
10
Ashfords Automotive
Ashfords Automotive is the best mechanic place I've ever been. I'm so glad I found Mr. Louis. He is very professional and checks everything out and let's you know what all is wrong and what he's doing and the cost. I recommend Mr. Louis and his help at Ashfords Automotive to everyone. They are A#1. Mr. Louis is owner. Thank you for taking care of my F150 ford truck. Its like brand new again.
Your Friendly Service P. from Ashford's Automotive Service responded on 12/07/2024 09:36 AM

We're delighted to hear you enjoyed your experience at Ashford's Automotive! It sounds like Mr. Louis has earned his place as the superhero of car care, swooping in just in time to rescue your F150. We're glad he was able to keep you in the loop about everything your truck needed. Your recommendation is like gold to us, and we're pleased that we could make your vehicle feel as good as new. Here's to many more smooth rides ahead!


Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/01/2024
verified customerVerified Customer
10
Good work
The mechanic(s) were very courteous and knowledgeable. My vehicle was repaired in a reasonable amount of time and thus far is running well. The cost wasn’t too bad and I’m satisfied.
Your Friendly Service P. from Ashford's Automotive Service responded on 11/06/2024 09:36 AM

We appreciate you taking the time to share your experience with us. It's great to hear that our team made a positive impression and that your vehicle is back in action! We know how crucial it is to get things running smoothly, both in terms of your car and your wallet. If you ever have any questions or need further assistance, feel free to stop by. Here's to many more miles of happy driving!


JS
gravatar
JENIFFER S.
Lake Charles, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2024
verified customerVerified Customer
10
It was put in and service was done in a day
Nice and friendly very informative
Your Friendly Service P. from Ashford's Automotive Service responded on 10/09/2024 09:40 AM

We appreciate you taking the time to share your experience. It’s always our goal to create a welcoming environment while keeping our customers well-informed. After all, a happy car owner is a well-informed car owner – and who doesn’t love a friendly chat while their car is getting the TLC it needs? Your support means a lot to us!


MP
mcclough p.
Lake Charles, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2024
verified customerVerified Customer
10
Excellent
I’ve been going to Louis ant Ashford Automotive for years… In my opinion, he’s the best in town…
Your Friendly Service P. from Ashford's Automotive Service responded on 09/23/2024 09:36 AM

We appreciate your loyalty and the confidence you’ve placed in us over the years. There’s something special about having a go-to automotive expert who knows your car almost as well as you do! We’re glad to be that place for you. If there’s anything else we can do to keep your wheels spinning smoothly, just let us know. Safe travels on the road ahead!


KW
Kenneth W.
Lake Charles, LA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/19/2024
verified customerVerified Customer
9
Great place
Very helpful
Your Friendly Service P. from Ashford's Automotive Service responded on 08/24/2024 09:36 AM

Thank you for the positive feedback, Kenneth! We're glad to hear that our team was able to provide you with the assistance you needed. If there's anything else we can do for you, just let us know. We appreciate your business!


SN
sarah n.
Lake Charles, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2024
verified customerVerified Customer
10
Ashford’s Automotive is our goto for our mechanic services & has been from day 1!
Louis is very professional, knowledgeable and affordable. He treats his customers with respect & honesty.
Your Friendly Service P. from Ashford's Automotive Service responded on 08/12/2024 09:34 AM

Thank you for your kind words, Sarah! We're thrilled to hear that Louis provided you with professional, knowledgeable, and affordable service. Our team strives to treat all our customers with respect and honesty. We appreciate your support and look forward to servicing your vehicle in the future.


FB
Fransico B.
Lake Charles, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2024
verified customerVerified Customer
Category: Service
Fransico said the service was good.
Recommended
Your Friendly Service P. from Ashford's Automotive Service responded on 07/30/2024 09:35 AM

Hi Fransico, We're thrilled to hear that you had a good experience with us! Thank you for the positive feedback. We're glad you were satisfied with the service, and we look forward to seeing you again for any future automotive needs.Best regards.


ST
SHAWN T.
Lake Charles, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2024
verified customerVerified Customer
10
None
Very good knowledge service with adequate amount of time repairing my issues with my vehicle
Your Friendly Service P. from Ashford's Automotive Service responded on 07/29/2024 09:35 AM

Thank you for taking the time to share your experience with us! We're glad to hear that we could provide you with knowledgeable and efficient service to get your vehicle back in top shape. If you ever need assistance in the future, don't hesitate to reach out. Drive safely!


Displaying Review 1 - 15 of 20 in total
Service Coupons and Posts
🚗✨ We're thrilled to hear you had a smooth ride with us! Quick, polite, and Subaru-savvy—sounds like our kind of day! Thank you for trusting Ashford's with your wheels! Come back anytime for more auto TLC! 🛠️ #AshfordsAutomotive #SubaruLove
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Thanks for the awesome review! 🚗💨 Quick and quality service is what we aim for—like a pit stop for your car! We're thrilled you had a great experience. Come back anytime for more speedy magic! ✨ #AshfordsAutomotive #SpeedyService
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Thank you for the kind words! We're thrilled to hear your A/C is now chillin' like a villain! 🌬️😄 We aim to keep our cool and make your experience smooth. Come back anytime for a tune-up or just to chat! 🚗💨 #CustomerLove #ChillVibes
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Thank you for trusting us with your wheels! ?? We're thrilled to be your "go to mechanic" for over 2 years! We're always here to get you back on the road quickly. Keep those engines purring! ?✨ #AshfordsAutomotive #CustomerAppreciation
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Thank you for putting your trust in Ashford's Automotive Service! ?? We're thrilled to be your go-to for all things mechanical—keeping you and your ride running smoothly! If only car troubles came with a warning label! ? #TrustAshfords #MechanicMagic
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We're thrilled to hear our team made your experience smooth and informative! ?✨ Friendly faces and good info are the fuel that keeps us running! Thanks for the kind words! #CustomerCare #AshfordsAutomotive ??
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Thanks for the love! ❤️ We're thrilled to be your go-to for all things automotive. Louis has some serious magic under the hood! ?✨ Here’s to many more years of keeping your ride smooth! #BestInTown #AshfordsAutomotive
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We're revved up by your awesome feedback! ?? Louis prides himself on being your go-to car guru—professional, knowledgeable, and always economically friendly! Thanks for trusting us with your ride. ?? #AshfordsAutomotive #ServiceWithASmile
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? Thanks for the 5 stars, Fransico! So glad you had a good experience with us. It's always nice to see happy customers roll out of the shop! #CustomerAppreciation #TopService
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We're fueled with gratitude for your 5-star review! ?? Thanks for your kind words about our knowledgeable and timely service! We're thrilled to keep your wheels turning smoothly. #Grateful #TopNotchService
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