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Auto Care Clinic

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,366 Reviews)
94
Write a Review
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Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
3
Total ReScores™
4.0
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

The Auto Care Clinic is an independently-owned and operated repair and service center based in Front Royal, Virginia. We service all automobiles up to one ton and specialize in Lexus, Acura, Mercedes, BMW, Honda, Toyota, and Subaru. The team consists of ASE Master Technicians that can do everything from oil changes to VA safety The Auto Care Clinic is an independently-owned and operated repair and service center based in Front Royal, Virginia. We service all automobiles up to one ton and specialize in Lexus, Acura, Mercedes, BMW, Honda, Toyota, and Subaru. The team consists of ASE Master Technicians that can do everything from oil changes to VA safety inspections. The Auto Care Clinic offers something different: a car maintenance and mechanical repair center that is focused on customer service and repeat business. ...more

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(540) 635-2455
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6768 Winchester Rd Front Royal, VA 22630
Get Directions
Auto Care Clinic's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,366 Reviews)
Write a Review
Recent Reviews
JC
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JERRY C.
Lake Frederick, VA
Honda Passport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Quality car care.
Very friendly staff.
Auto Care Clinic T. from Auto Care Clinic responded on 04/01/2025 10:13 AM

Thank you!  We appreciate you taking the time to leave us this review and we appreciate your business. Your kind words are important to us!

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455

GH
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Glenda H.
Front Royal, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
10
Damage to under bumper guard
Examined damaged piece. Determined no need to replace. Worked me in to their schedule promptly and no charge!! So grateful as this eased my mind considerably.
Auto Care Clinic T. from Auto Care Clinic responded on 04/01/2025 05:26 AM

Thank you for this kind review. We're very happy to have been able to ease your mind and we're thankful you came to the Auto Care Clinic for your service needs. 

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455

SM
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Samer M.
San Francisco, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
10
Good customer service
Good customer service, love it , quick and simple, definitely will be back.
Auto Care Clinic T. from Auto Care Clinic responded on 04/01/2025 05:07 AM

Thank you!  We look forward to seeing you again and we appreciate your kind words!

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455

Verified Customer
Lake Frederick, VA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Great Work
They are great. They went out of their way to fit me in for an inspection and it was quick.
Auto Care Clinic T. from Auto Care Clinic responded on 03/31/2025 09:41 AM

We appreciate your positive feedback and are glad that our team could accommodate your needs efficiently. Your satisfaction is important to us.

MM
MARK M.
Front Royal, VA
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Greatservice
Execellentservice
Auto Care Clinic T. from Auto Care Clinic responded on 03/31/2025 09:40 AM

We appreciate your positive feedback and are pleased to hear you received excellent service. Your support is valued.

JK
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JOSEPH K.
Lake Frederick, VA
Volkswagen New Beetle Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
The safety inspection was at the designated time
The staff was very friendly, as usual. The service as preformed at the designated time, with no fuss
Auto Care Clinic T. from Auto Care Clinic responded on 03/31/2025 09:40 AM

We appreciate your feedback regarding our friendly staff and timely service. Your support is valuable to us.

JL
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JACK L.
White Post, VA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Inspection
They were very fast with the inspection and all of the staff were very kind and helpful.
Auto Care Clinic T. from Auto Care Clinic responded on 03/31/2025 09:40 AM

We appreciate your feedback regarding our efficient service and the helpfulness of our staff. Your satisfaction is important to us.

JN
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JULIUS N.
Front Royal, VA
Mitsubishi Mirage G4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Awesome
Very nice and friendly staff. Highly Recommend for your auto service 👏
Auto Care Clinic T. from Auto Care Clinic responded on 03/31/2025 09:40 AM

We appreciate your positive feedback regarding our staff and services. Your recommendation is valued and reinforces our commitment to excellent service.

OC
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OLGA C.
Berryville, VA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Buen servicio,👍 recomendado!!!
Muy buen servicio, y la atención al cliente es genial, 100 % recomendados!!!
Auto Care Clinic T. from Auto Care Clinic responded on 03/29/2025 09:43 AM

Agradecemos su comentario y nos complace saber que ha recibido un excelente servicio y atención al cliente. Su recomendación es muy valiosa para nosotros.

PJ
PATRICIA J.
Lake Frederick, VA
Honda Ridgeline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Great service
I am pleased with my experience with this company. Everyone is pleasant and friendly and gets the job done quickly!
Auto Care Clinic T. from Auto Care Clinic responded on 03/29/2025 09:43 AM

We appreciate your strong endorsement and are glad to hear you had a positive experience with our team and services. Your feedback is valued.

Verified Customer
Winchester, VA
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Super, friendly, and attentive service
It’s tough to find a mechanic and service garage that you trust. I am so happy I found this place! They are honest, customer experience oriented, and trustable. I got what I needed and they didn’t try to up-sell me. I have found a new home, thank you!
Auto Care Clinic T. from Auto Care Clinic responded on 03/28/2025 09:41 AM

We appreciate your positive feedback and are pleased to hear about your satisfactory experience with our services. Your trust means a great deal to us.

NN
NORMA N.
Front Royal, VA
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2025
verified customerVerified Customer
10
I came for an inspection.
I came for an inspection. Everyone was very kind and friendly.
Auto Care Clinic T. from Auto Care Clinic responded on 03/26/2025 09:42 AM

We appreciate your positive feedback and are pleased to hear about your experience with our team during your inspection. Your support is valued.

SW
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SCOTT & JOY W.
Linden, VA
Mercedes-Benz CLA-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Exceptional service and knowledge
Bill, Sandy, and their entire team (family, really) have been our cars’ caregivers for nearly 15 years. Discovering them was the greatest find since moving to the area.
Five star service on every level. Exceptional mechanics, exceptional service, and, dare I say it, exceptional honesty! Honesty…HONESTY!!!
These folks are the real deal. But don’t take my word for it. Give them a try-you have nothing to lose and everything to gain.
I’m not saying they are cheap. Cars just aren’t-not anymore. No matter domestic or foreign old or new. What the AUTO CARE CLINIC can offer you however, is technical knowledge combined with honest service, and fair dealings. In today’s world, finding a car repair business- any business- like them is a treasure.
Thanks to Bill, Sandy, and their entire family at the Auto Care Clinic.
Auto Care Clinic T. from Auto Care Clinic responded on 04/01/2025 07:37 AM

Thank you for your exceptionally kind review!  We always love when you visit the shop and your words mean so much to us. We are thankful for your years of loyalty to our small business and we look forward to many more years of seeing you here at the shop. Thank you again from Bill, Sandy and our Auto Care Clinic Team!

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455

DG
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DAN G.
Front Royal, VA
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Short notice inspection
Had an appointment scheduled for Friday but stopped by late Thursday to see if there was an opening available. And, as always, Bill and Sandy were accommodating. Great people. Great service. Thank you!!
Auto Care Clinic T. from Auto Care Clinic responded on 03/21/2025 06:34 AM

It was so nice to see you!  Thanks for stopping by and leaving us this kind review. Have a great weekend!

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455

Verified Customer
Front Royal, VA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Great experience every time
I have always had excellent service and customer service.
Auto Care Clinic T. from Auto Care Clinic responded on 04/01/2025 07:31 AM

Thank you so much for this kind review!  We're so thankful that you continue to have good experiences here at the Auto Care Clinic and we sure appreciate your business!

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455

Service Coupons and Posts
Thank you for your commendation! We are dedicated to providing exceptional service at Auto Care Clinic. Your support motivates us to keep delivering excellence. 🚗✨ #AutoCare #CustomerSatisfaction
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Thanks for the shout-out! 🚗🎉 We always aim to be your automotive superheroes, swooping in with speedy service and prices that won't break the bank. We're glad you think we're the best—your satisfaction fuels our engine! 🛠️ #AutoCare #BestInTheBiz
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Thanks for the awesome feedback! We’re thrilled to hear you’re problem-free and cruising smoothly after our repairs. 🚗✨ We aim to keep your ride in top shape—and your smiles even brighter! #AutoCareClinic #SmoothRides
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Thank you for the kind words! At Auto Care Clinic, we believe your car deserves the best—and so do you! ❤️🚗 We’re thrilled to be part of your car care family! #TrustUs #AutoCareLove
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Thank you for trusting us with your car care since 2018! 🚗❤️ We're thrilled to keep your vehicles running smoothly. Your kind words fuel our passion for great service—just like we fuel those engines! #AutoCare #TrustThePros
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🚗✨ Just a pit stop to ensure your ride is ready for the season! We're thrilled to hear you had a great experience with our team. Remember, we’ve got your back and your wheels! Enjoy the drive! 😄 #AutoCareHeroes #CustomerAppreciation
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We're blushing! 😊 Thank you for the glowing review! At Auto Care Clinic, we believe in going the extra mile—literally! 🚗 We're thrilled our team made your experience outstanding. Your trust in us means the world! #AutoCareExcellence #CustomerFirst
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🚗💨 We love saving the day, one jump start at a time! So glad our team could assist your wife and provide peace of mind. Honesty and friendly service are part of our game plan! Thanks for the stellar review! ⭐️ #AutoCare #ServiceYouCanTrust
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Thanks for the fantastic review! 🚗✨ Quick service and a friendly team? That's how we roll at Auto Care Clinic! We're all about getting you back on the road with a smile. 😄🙌 #AutoCare #CustomerLove
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🚗❤️ Wow! We love going the extra mile (literally!) for our amazing customers! It's great to hear we could help you out on such a hectic day. We’re always here to keep you rolling! Thanks for the shoutout! 🙌 #AutoCareHeroes #CustomerServiceExcellence
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Thank you for the great feedback! We're thrilled you find our service as friendly as a golden retriever and as fast as a sports car! ?? We aim to keep those wheels turning smoothly. See you next time! #AutoCareClinic #HappyCustomers
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We love hearing from our amazing customers! ? A big shoutout to Lisa for being the ultimate car concierge! ?✨ Fast, friendly service is our jam! Thanks for the recommendation, and we can't wait to see you again! #AutoCareClinic #ServiceWithASmile
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Your trust means the world to us! ? We're overjoyed to be your go-to spot for all things auto. With our friendly team and honest service, we promise to keep your ride purring! ?? #AutoCareClinic #WeLoveOurCustomers
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We're thrilled to hear our technician was able to steer you in the right direction! ?? Sometimes, a little guidance can go a long way. Thank you for trusting us with your car care! #AutoCareClinic #HelpingHands
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?? We're over the moon to hear you appreciate our crew! Great customer service is what we aim for—after all, your vehicle deserves the best! Thanks for being a loyal part of our Auto Care Clinic family. ? #CustomerAppreciation #AutoCareExcellence
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Thanks for the stellar review! ? We're all about keeping your ride running smoothly and your smile wide. ?? Your kind words make our gears turn faster! #AutoCareHeroes #ServiceWithASmile
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?✨ We’re thrilled to be your go-to auto haven! Nothing makes us happier than serving up great service, friendly faces, and complimentary snacks! ?? Thanks for spreading the word—you're the real MVP! #AutoCareClinic #CustomerAppreciation
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We're glad we could rescue you from an unwanted "carb-ocalypse"! ?? Early birds get the worm, or in this case, early service! Thanks for trusting us to get you back on the road. We appreciate your support! ? #AutoCare #EarlyServiceWins
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We're so grateful for your kind words! ? At Auto Care Clinic, we treat every car like it's our own—especially classics like that '66 Chevelle! Thanks for being part of our family since day one! ?✨ #AutoCareFamily #CustomerAppreciation
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We're revved up to hear you think we're the best! ?? Our team takes pride in keeping your ride running smooth. Thanks for trusting us with your wheels! #AutoCareClinic #BestService ?️
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?✨ Thank you for the kind words! We're thrilled your Camry is running smoothly and giving you peace of mind on those long drives. Our team always keeps an eye out—like a hawk with a wrench! ?️ Safe travels! #AutoCareClinic #HappyDriving
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Thank you for the fantastic review! We're thrilled to know that you and your son have had smooth rides with us. ?⏱️ Fast service and friendly faces—just what we aim for! Next time, we’ll throw in some coffee for the wait! ☕️ #AutoCare #HappyDrivers
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Thank you for your kind words! At Auto Care Clinic, we believe that top-notch service is the key to happy customers. ?❤️ We’re here to keep your ride running smoothly—just like our coffee! ☕️#AutoCare #CustomerFirst
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#FrontRoyal #HappyCustomer #AutoCareClinic ? Thanks for the great review, Frank! ? We're so glad you've had a great experience with us at Auto Care Clinic. #FrontRoyal #CustomerSatisfaction #HappyCustomers
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?? #CustomerService is top notch in #FrontRoyal! ? ? We care about you and your needs. ? #SmallTownCharm #CustomerCare
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⭐⭐⭐⭐⭐ Thanks Kenneth for your trust and loyalty! We're glad you enjoy our friendly and quality service. #AutoCareClinic #FrontRoyal
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so glad we could help. #AutoCareClinic #FrontRoyal #Route11Chips
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Thanks for the great review, David! We're so glad you're happy with our service and cost ? #AutoCareClinic #FrontRoyal
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Thanks for the 5-star review, Peter & Merriam! We appreciate your loyalty and it's our pleasure to treat you like family. ? #AutoCareClinic #FrontRoyal #HappyCustomers
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