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Cascade Automotive Services Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,382 Reviews)
95
Write a Review
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Score Details

5 stars
95%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

We're a full service facility, handling everything from your cooling needs to general maintenance with competitive rates.Established in 1984, Cascade Automotive Services provides auto repairs to the Grand Rapids area. As a family-owned and operated business, we value your time and strive to provide same-day service whenever possible. We're a full service facility, handling everything from your cooling needs to general maintenance with competitive rates.Established in 1984, Cascade Automotive Services provides auto repairs to the Grand Rapids area. As a family-owned and operated business, we value your time and strive to provide same-day service whenever possible.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(616) 957-0841
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6751 Old 28th St Se Grand Rapids, MI 49546-6923
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Cascade Automotive Services Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,382 Reviews)
Write a Review
Recent Reviews
DV
Dan V.
Grand Rapids, MI
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Best automotive service in Grand Rapids
I have used Cascade Automotive Service for years and the techs are better than a dealership and Adam is a man of integrity and honesty. I highly recommend. The BEST
MD
MAX D.
Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
9
Fast and good service
Had my winter/summer tires swapped and balanced. Friendly staff and reasonable prices. Local and convenient for me.
JF
JON F.
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Excellent Service
Great communication and service from their team, they were able to get me in quickly and make the repairs before I could have even gotten into a dealership’s service department. Great experience all around.
JT
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John T.
Grand Rapids, MI
Honda Civic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Cascade's the Best!
Cascade Automotive has been taking care of our cars for about 25 years because they are absolutely dependable, accommodating, honest, and expert mechanics. We've never been disappointed and we feel like they care about their quality and our satisfaction.
KV
KAREN V.
Lowell, MI
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Routine Maintenance
The routine maintenance was easy to schedule. They serviced my vehicle at my scheduled time. They had me on my way in a very reasonable and expected time. The staff was very friendly and personable.
JP
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John P.
Grand Rapids, MI
Jeep Renegade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Love this place!
As usually it feels like visiting family instead of getting auto service!! Crystal and Adam are outstanding in their customer service and people skills! I had bought my Jeep in Lowell and they offered me a “free” service I waited 2 hours and then left, called Crystal and made an appointment, thank you Cascade Automotive!! John P.
RS
RICK S.
Acura TSX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Excellent customer service and fine workmanship!!
They treat you like family: honest and trustworthy too!!
LP
LORI P.
Grandville, MI
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Service appointment
Always great customer service! Crystal is the best
RP
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Robert P.
Grand Rapids, MI
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Best in Town
Always timely-highest quality-best service and costs. Totally recommended.
JS
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Julie S.
Ada, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
10
Superior Service
Top notch customer service (Refreshing), with a well seasoned and diligent team. Impressive. Highly recommend.
JS
JULIE S.
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Great service AGAIN!!! Thank you
Superior customer service, diagnosis and workmanship. I would highly recommend! Thank you.
DM
DANIEL M.
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Saved by Cascade Auto Service
My transmission fluid was leaking. Needed a new drain pan, filter & gasket. They did a fantastic job at a great price. Staff is super helpful & friendly.
Verified Customer
Ada, MI
Ford Escape
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/14/2025
verified customerVerified Customer
9
0il change
Little longer then I expected.
CP
Clayton P.
Grand Rapids, MI
Subaru Forester (Natl)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
Clayton said they always treat him well and he wants to thank them for all the help.
Recommended
GG
GORDON G.
Grand Rapids, MI
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Service
Friendly treatment
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