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Darrell's Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,481 Reviews)
90
Write a Review
Schedule Appointment

Score Details

5 stars
90%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores™
4.0
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

Darrell's Shell Service is conveniently located in Topeka, Kansas. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Darrell's Shell Service is conveniently located in Topeka, Kansas. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Towing Service, Car Maintenance
Contact
(785) 272-8451
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4300 SW 21st St Topeka, KS 66604
Get Directions
Darrell's Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,481 Reviews)
Write a Review
Recent Reviews
NH
NICHOL H.
Auburn, KS
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Needed new ignition switch
They were up front about cost & necessity of replacing it. Very honest! Reasonably priced, rewards are offered for returning customers! Love this repair shop!
JS
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JIMMY S.
Topeka, KS
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Proven Again
The city hosts 'Best Of ________ in Topeka'. Darrell's Service has shown why they have earned this award consecutively. During the courtesy checkup, they found that my AWD was in danger, and alerted me to the issue that could have caused me over $4,000 in seemingly unrelated damages.
Ashley C., Customer service from Darrell's Service responded on 04/11/2025 02:52 PM

Thank you Jimmy, we appreciate that sentiment and are flattered that many locals feel the same way.  We appreciate you and your business with us. As always for any future car care needs, please don't hestitate to give us a call!

Verified Customer
Topeka, KS
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
6
Oil change
All service providers were friendly and efficient and work was completed in a timely manner.
Ashley C., Customer service from Darrell's Service responded on 04/11/2025 02:50 PM

We appreciate your business with us!

EH
Elizabeth H.
Topeka, KS
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Elizabeth said the service was great and she appreciates them.
Recommended
JB
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JOE B.
Topeka, KS
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
9
Great service!
Engine light displays & problem was diagnosed quickly. We were called & advised of issue. They fixed it for us the same day & they were reasonably priced. Customer service was great & reliable.
Ashley C., Customer service from Darrell's Service responded on 04/11/2025 02:50 PM

Joe, we are happy we were able to help.  Thank you for your business with us!

MM
MARTHA M.
Topeka, KS
Dodge Durango
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Air conditioning
Air conditioning problem was diagnosed and they took the car right away without an appointment. Fixed the problem and explained to me how it was fixed.
Ashley C., Customer service from Darrell's Service responded on 04/11/2025 02:48 PM

Martha, we are happy we were able to help you out and get your car cool again with Summer coming up.  Thank you for your business with us and for any future car care needs, please don't hesitate to give us a call. 

LT
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LARRY T.
Topeka, KS
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Great service
They always treat me right.
Ashley C., Customer service from Darrell's Service responded on 04/09/2025 09:59 AM

Thank you for your continued business with us Larry, we appreciate you. Also thank you for the tip on checking out Capps bike shop for the electric bicycles, I'll definitely be doing so! 

RP
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RANDY P.
Topeka, KS
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Oil change
Always Great service and this was no different!
Ashley C., Customer service from Darrell's Service responded on 04/09/2025 09:58 AM

Thank you for your continued support Randy, we appreciate you!

DP
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DENNIS P.
Topeka, KS
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Great Service
As usual, service at Darrell’s was an excellent experience !
Ashley C., Customer service from Darrell's Service responded on 04/07/2025 09:35 AM

Thank you Denny, we appreciate your continued business with us!

Verified Customer
Topeka, KS
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Treated me very well
Very capable men
Ashley C., Customer service from Darrell's Service responded on 04/07/2025 09:34 AM

Thank you for your business with us!

Verified Customer
Topeka, KS
GMC Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
GMC Truck
Good experience, dropped my truck off to get fixed, they called later that day to give me the amount it was going to cost. I was called later the same day to say it was done and ready to be picked up. No issues.
Ashley C., Customer service from Darrell's Service responded on 04/03/2025 03:08 PM

We are so happy we were able to get your vehicle serviced in a quick yet quality manner.  We appreciate your business with us and for any future car care needs, we're just a call away. Thank you!

DC
DALE C.
Topeka, KS
Buick Envision
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/28/2025
verified customerVerified Customer
7
Very helpful with their knowledge
I had a great experience they very helpful let me know exactly what was going on and actually got my car back before it was promised
Ashley C., Customer service from Darrell's Service responded on 04/03/2025 02:59 PM

Dale, we are happy we were able to help out. Thank you for your business with us!

BC
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BRUCE C.
Topeka, KS
Chevrolet Uplander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Service with a SMILE
Their prompt response was greatly appreciated and also their suggestions on other issues that need to be addressed is great.
Ashley C., Customer service from Darrell's Service responded on 04/03/2025 02:59 PM

Thank you Bruce, we appreciate your continued support and business with us!

MC
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MICHAEL C.
Topeka, KS
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Excellent
In and out on time. Friendly staff. Making an appointment was very helpful.
Ashley C., Customer service from Darrell's Service responded on 04/03/2025 02:59 PM

Thank you Michael, we appreciate you and your business with us!

ST
STEVE T.
Auburn, AL
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Quality service
Fixed our vehicle at a reasonable price with friendly service
Ashley C., Customer service from Darrell's Service responded on 03/27/2025 01:16 PM

Steve, we are happy we were able to help out. Thank you for your business with us!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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