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Doc's Auto ER

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,013 Reviews)
91
Write a Review
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Score Details

5 stars
92%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
4.0
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

We are a full service auto repair shop. Low price will bring you to us but the quality of our car maintenance will bring you back. We are a full service auto repair shop. Low price will bring you to us but the quality of our car maintenance will bring you back.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(803) 828-9029
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2418 Platt Springs Rd West Columbia , SC 29169
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Doc's Auto ER's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,013 Reviews)
Write a Review
Recent Reviews
ZS
ZACK S.
West Columbia, SC
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
It was great, friendly, and felt cared for.
It was great, friendly, and felt cared for. Frank was great!
TB
Tyler B.
Elloree, SC
Jeep Patriot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
Category: Service
Tyler said he had a good experience and they were quick.
Recommended
RP
gravatar
RICHARD P.
West Columbia, SC
Toyota Camry Solara
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Satisfied Long Time Customer
Have been going to Doc's for the past 10 years they have work on my Chevy Van, Toyota Solara, & Saturn Sl1, I would recommend them for any auto repair or diagnosis that you need .
BB
BILL B.
Lexington, SC
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Doc’s - polite, professional manner
At the time I was unable to personally attend to my service problem. I was able to handle everything on the phone and have AAA deliver the car to Doc’s. The work was properly done and repairs made with no further intervention by me.
DM
DENNIS M.
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Satisfied Customer
Always top of line service ! Best in South Carolina
BC
BUTCH C.
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Doc’s Auto E.R. Is great at what they do
Frank and his team at Doc’s Auto E.R. were great. Not only was the job done right the first time, it was also completed well ahead of schedule. The out the door price was much better thank expected as well so next time you need a mechanic, be sure to give Frank and team a try!
TV
gravatar
TEE V.
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
7
Oil changed
Service was fast and great! The people was very nice!
PH
PAULA H.
West Columbia, SC
Chevrolet Trax
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
8
Chevrolet Trax
Very.nice people. So far car is running just fine. Will use them again.
KF
KEVIN F.
West Columbia, SC
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
9
Dashboard repair
They fixed the splintered dash on my truck, looks like new!
HU
HANK U.
Irmo, SC
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Quality
Professional, reasonable, timely, and friendly.
BB
Buddy B.
West Columbia, SC
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
Category: Service
Buddy said they are good people, they are courteous, and they stand behind their work. He has no complaints.
Recommended
EB
ERIC B.
Springfield, SC
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
He's honest tried to help
The owner was caring i felt his concern and he really trying to help.
MS
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MIKE S.
West Columbia, SC
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Regular service.
The service at Doc’s is superb as are the personnel. The prices are quite reasonable. They are a locally based business and very customer oriented. I highly recommend Doc’s for your automotive needs.
BR
Betty R.
Lexington, SC
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Betty said they treat her right. They don't talk at her, they talk with her. They explain everything to her so she is able to understand it. They are friendly, and she really likes the way they talk to her, don't find most places like that, she appreciates that.
Recommended
Verified Customer
Lexington, SC
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Docs Auto is the TRUTH
Mr.Frank will get you in & out as soon as he can, they are very professional & friendly. I’ve been to his shop twice in the last two years to fix two cars with serious issues & never had a problem with the vehicles since! Affordable prices will try to work with you the very best!
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