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SureCritic / Auto Maintenance / Dream Automotive LLC
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Dream Automotive LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(387 Reviews)
95
Write a Review
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Score Details

5 stars
95%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Are you ready to give your car the service it is asking for? Schedule car maintenance or repair right here. Our top-notch service staff can get your car or truck in and out quickly. We know there isn’t anything more frustrating than being without your vehicle while it gets repaired. That’s why we have a staff that excels in providing Are you ready to give your car the service it is asking for? Schedule car maintenance or repair right here. Our top-notch service staff can get your car or truck in and out quickly. We know there isn’t anything more frustrating than being without your vehicle while it gets repaired. That’s why we have a staff that excels in providing top-notch maintenance and repair – and is able to do it quickly. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(860) 887-8877
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
431 Laurel Hill Ave Norwich, CT 06360
Get Directions
Dream Automotive LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(387 Reviews)
Write a Review
Recent Reviews
QZ
Quincy Z.
Norwich, CT
Honda HR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Wonderful work and very caring People.
I'm at Dream automotive getting my Honda front and rear brakes, and both front and rear rotors replaced they are very kind and honest. I called my dealership I normally go to, and they wanted $2,000.00 to replace them for the rear brakes and rotors that $4,000.00 total for both front and rear brakes and roters. I went to Dream, and I only paid $660.33 for front and rear brakes and rotors. That's a big difference, plus the owner is a really kind and caring guy. I highly recommend this shop to anyone who needs repairs done. This is my second time coming to this repair shop. Thank you, Antonio, for everything.
MC
Maureen C.
Uncasville, CT
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
I had 2 lights on in my car
Every was so pleasant and accommodating. They knew what I needed done without even doing a diagnostic check. They changed my oil and I drove away. Really nice people and I’ll be going back for more work to be done.
Thank you all!!
CR
Cynthia R.
Norwich, CT
Acura ILX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
8
Brakes
This is my 2nd time getting my car serviced at Dreams & I am always pleased with the experience. Overall great communication & work is done in a timely manner. Will continue to attend for my car maintenance.
NR
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Nakisha R.
Norwich, CT
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Always great service and a job well done
Came in for an oil pan replacement and oil change . Per usual a job well done by the Dream crew , text updates made it easy when it was time for pick up . I’ve been coming to dream for many years now and I always leave a happy customer! 10/10 highly recommend
DW
Daniel W.
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Job well done
Job well done
DH
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Doreen H.
Norwich, CT
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Brakes and Oil Change
Dream Automotive has always been very professional and their service is amazing. Would recommend to everyone.
JA
Jose A.
Norwich, CT
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Dream Automotive Doesn’t Miss
Nothing but A1 service here, very timely and informative. You don’t feel like anyone is out to get you. Transparent in everything they do.
Verified Customer
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
9
good service
fast and affordable
AM
Ali M.
Subaru Impreza Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
My appointment first time Dream Automotive
I would absolutely go back to Dream Automotive the service was so awesome 👌
JB
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John B.
Sterling, CT
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Quality service, prices tough to beat.
Once again Dream Automotive led by Casanova Tone got me in on time, and out quickly. Knowledgeable techs performed the service efficiently and got me back on the road in no time. Strongly recommend for professional auto service at very reasonable rates.
FA
Felicia A.
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Overall excellent experience
Great customer service, car was done fast , cost was affordable I'll definitely be back !
CD
Caroline D.
East Lyme, CT
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Great service
As always, I am happy getting my work done here. Jessica is wonderful at the front desk
TB
Talena B.
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Great commutation. fast service.
Jessica was amazing as well as the mechanics that serviced my vehicle. I will be returning and spreading the word about their great service.
Verified Customer
Norwich, CT
Toyota Camry
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/14/2025
verified customerVerified Customer
5
Expensive
Little pricey
DH
Darrlye H.
Norwich, CT
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
7
Car repairs
F or the 2 times that I've had a work done on my car I've been very satisfied! Ive recommended a few friends and will continue to recommend others
Displaying Review 1 - 15 of 387 in total
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