business image

East Vancouver Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(817 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
91
Net Promoter Score ®

Business Details

About

East Vancouver Automotive, our goal is to provide exceptional customer services to our new and existing customers.

We strive to give you the best experience in the industry.

We value your business.
East Vancouver Automotive, our goal is to provide exceptional customer services to our new and existing customers.

We strive to give you the best experience in the industry.

We value your business.

Categories
Auto Repair, Car Maintenance, Import Auto Repair
Contact
(360) 314-4723

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
10:00 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
705 SE Park Crest Ave Ste D 430 Vancouver, WA 98683
East Vancouver Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(817 Reviews)

CL
Carole L.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Excellent honest care!
The employees are honest about my car's needs (not pushing me to purchase things that I don't need)!
From checking in and out with Ray, to Mike explaining next steps/needs, everyone is professional, knowledgeable, and fun.
Jeremy S., Owner from East Vancouver Automotive responded on 04/24/2025 09:36 AM

We are glad that you are happy with our service and will be glad to help with anything you need in the future Carole!


Verified Customer
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
First class operation all around.
I have taken my two Honda Accords for service here a number of times and am very pleased with their mechanical work and honesty. Their customer service and follow through communications are excellent too. Very Highly recommended because of their excellent mechanical work and they are trustworthy.
Jeremy S., Owner from East Vancouver Automotive responded on 04/21/2025 09:05 AM

We always appreciate the business and look forward to helping you with whatever you may need in the future! 


HS
Howard S.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Excellent work and friendly staff
I’ve been going there for many years and always satisfied
Jeremy S., Owner from East Vancouver Automotive responded on 04/21/2025 09:02 AM

It's nice having good customers like you Howard!


KF
Kim F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
An Automotive Shop I Trust
Jeremy, Ray, Mike….all the guys here are simply amazing. Their customer service is so good! I trust them with all of my automotive repairs. Their prices are fair, they get you in quickly and they communicate with you, so you know what’s going on. Thank you…..again….y'all are simply the best!
Jeremy S., Owner from East Vancouver Automotive responded on 04/11/2025 08:28 AM

We thank you Kim for the business all these years! Glad we can help.


SH
Sophia H.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Very efficient and personable
Staff was amazing to work with. All services were done quickly and with quality work. Great experience!!
Jeremy S., Owner from East Vancouver Automotive responded on 04/02/2025 10:05 AM

Thank you for choosing us to service your car and hope that you continue to use us in the future. 


MZ
gravatar
Misty Z.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
20+ year customer
Always a great place to take my vehicles. Thank you for everything!
Jeremy S., Owner from East Vancouver Automotive responded on 04/02/2025 10:24 AM

We really appreciate your business for all this time Misty and look forward to helping you with whatever you may need in the future!


Verified Customer
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Great service, polite friendly technicians
Very helpful and friendly! My vehicle was displaying codes with my code reader that didn't show up on their code reader, and so they kindly charged me a reduced diagnostic rate, which I greatly appreciated. Will definitely be returning in the future
Jeremy S., Owner from East Vancouver Automotive responded on 03/28/2025 09:00 AM

We thank you for the business and look forward to helping you in the future!


TK
Tiny K.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Always quality work and attention to detIl
These guys are friendly and thorough. I'll never take my vehicles anywhere else
Jeremy S., Owner from East Vancouver Automotive responded on 04/02/2025 10:22 AM

We thank you for the return business Tiny!


JS
Josef S.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Wonderful
Wonderful service, everything was explained to me, any questions I had were answered. And everyone was very friendly and understanding.
Jeremy S., Owner from East Vancouver Automotive responded on 04/02/2025 10:21 AM

Thank you Josef. We always do our best for our customers, we're not just out to get peoples money.


HS
Howard S.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Car repair
They have been taking care of my cars for a long time and I have never been happier. Excellent work and super friendly people
Jeremy S., Owner from East Vancouver Automotive responded on 04/02/2025 10:11 AM

Thanks again Howard, we enjoyed working on your Cadillac! 


DJ
Dana J.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Great staff and service
I brought my car in for an issue and they were able to give me a clear list of work to be done. Nobody likes like paying for car repair, but they broke it down well with the most necessary things first.
Jeremy S., Owner from East Vancouver Automotive responded on 04/02/2025 10:08 AM

Thank you Dana, we always do what is right and best for our customers.


HS
Howard S.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Excellent car care
Excellent people to work with
Jeremy S., Owner from East Vancouver Automotive responded on 04/02/2025 10:07 AM

Always a pleasure Howard!


SL
Susanne L.
Washougal, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Awesome service
Always greeted with a smile, as soon as you walk in the door. Exceptional service, and no pressure suggestions. Pricing is terrific, we have been going here for a decade. You cannot go wrong taking your car here. Best place in East Vancouver.
Jeremy S., Owner from East Vancouver Automotive responded on 04/02/2025 10:07 AM

Well thank you for the kind words and we are very happy to have you as a customer Susanne.


LM
Linda M.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Oil change.
Always sure my car will be given good care and honest care!
Jeremy S., Owner from East Vancouver Automotive responded on 03/28/2025 09:02 AM

We thank you for the years of business that you have given us Linda!


CM
Cherice M.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Great customer service
This is the first time I have taken an auto into this shop. They guys were so helpful, and let me know all the things that needed to be done. They listed them from the most urgent, to things that will need to be done at some point. Letting me know the cost of each thing so I could decide what I could afford at the moment. They had great communication when something came up. I would definitely come here again.
Jeremy S., Owner from East Vancouver Automotive responded on 03/19/2025 09:26 AM

We are happy that you came to us and we thank you for the business. We look forward to helping you in the future!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.