business image

Ferrell's Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,184 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
91
Net Promoter Score ®

Business Details

Categories
Contact
(805) 466-1004

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
7390 El Camino Real Unit C Atascadero, CA 93422-4524
Ferrell's Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,184 Reviews)

AG
Arthur G.
Atascadero, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Arthur stated that the business is great with time, they are clean, and the price is great.
Recommended

RR
Randy R.
Atascadero, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
Category: Service
Randy said the customer service.
Recommended

Verified Customer
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Everything went well.
I took my 97 F150 in to have the front brakes checked. The front end would bounce. They did check
and found it was the rear brakes that were bad. The only problem was they had to order three sets of drums before they got two that were round. Because its 97 F150, the after market drums are made in China.

SW
Susan W.
Atascadero, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
Category: Service
Spoke with Bruce. Hr said they spotted couple other things that needed attention and he really appreciated this.
Recommended

JH
Jared H.
Atascadero, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Jared said they had excellent service.
Recommended

RF
gravatar
ROBBI F.
Atascadero, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
105,000 mile check
As always they were quick and through. Always a pleasure working with them

DB
Denny B.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
Category: Service
Denny said everybody is friendly and the manager is a nice guy, they took time to clean the dirty lenses on headlights. He said it was a bummer that the bulbs he bought online were damaged and the staff had to buy $66 bulbs, which was more than the bulbs he bought online. Danny stated that the ceiling in front of the counter in the waiting area is exposed fiberglass and that it needs to be sealed. He added they are fair and honest.
Recommended

SS
gravatar
SIGNA S.
Atascadero, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2025
verified customerVerified Customer
0
Smog for dmv
Efficient,courteous helpful
.
Thank you.

Verified Customer
Atascadero, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
10
As always the service at Ferrell’s was excellent!
We have used Ferrell’s auto repair for over 25 years for all of our vehicles. We highly recommend them !

JL
gravatar
JAMES L.
Atascadero, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2025
verified customerVerified Customer
10
Smog
Great service, all the time

RM
gravatar
Robert M.
Atascadero, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
10
Great repair shop. One of those that your friends would highly recommend.
I moved here 2 years ago and discovered Ferrells. They have always been professional, honest, and friendly. I’m a senior who is old enough to have lived in different areas and have dealt with many repair shops. Ferrell’s is at the top of the list.

JE
John E.
Atascadero, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
Category: Service
John said he had good service, it was on schedule and they were very pleasant to deal with.
Recommended

GH
Greg H.
Atascadero, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
Category: Service
Greg said he had always been really good for him and he always recommends them.
Recommended

RM
gravatar
ROBERT M.
Atascadero, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
10
Great repair shop. One of those that your friends would highly recommend
I moved here 2 years ago and discovered Ferrells. They have always been professional, honest, and friendly. I’m a senior who is old enough to have lived in different areas and have dealt with many repair shops. Ferrell’s is at the top of the list.

JR
gravatar
JOYCE R.
Atascadero, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2024
verified customerVerified Customer
10
Always good service
I’ve been going to Ferrell’s off and on for years and have always gotten good service and reasonable prices.

Displaying Review 1 - 15 of 1184 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.