business image

Fitzgerald Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(381 Reviews)
88
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
35
Total ReScores
4.9
ReScore Average
88
Net Promoter Score ®

Business Details

Categories
Contact
(301) 424-4800
No Business Hours Provided

Business Hours

* No Time Zone Provided
11411 Rockville Pike Rockville, MD 20852

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
266
Total ReScores
4.8
ReScore Average
70
Net Promoter Score ®

Business Details

About

Fitzgerald Hyundai is located just outside Washington, DC in Kensington, MD. Our factory trained technicians are here to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Fitzgerald Hyundai is located just outside Washington, DC in Kensington, MD. Our factory trained technicians are here to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(301) 881-4000

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
11411 Rockville Pike Rockville, MD 20852

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

Categories
Contact
(301) 424-4800
No Business Hours Provided

Business Hours

* No Time Zone Provided
11411 Rockville Pike Rockville, MD 20852
Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(381 Reviews)

VK
gravatar
VAROUJAN K.
Ijamsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Category: Sales
Matt was great and super helful!)
Decided to check out some of the new cars near work, more or less knew what I wanted. Was lunchtime so just went in without an appointment in the showroom. Matt was there to great me, and was very patient, and asked if I knew what I wanted and if he could help me in any way. Ended up buying the elantra I saw online for the advertised price, and the next day he even helped connect my phone to the new cars blue-tooth or android. Have bought many new cars in the past this was the most pleasant experience. THANKS!

SD
gravatar
SEAN D.
Gaithersburg, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
9
Category: Sales
New purchase of 2025 Tuscon
Our overall experience working with Fitzgerald was very good. Our salesperson was very attentive and did a great job throughout the whole process.

DS
gravatar
DAVID S.
Silver Spring, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
9
Category: Sales
Very satisfied
Cameron was friendly, extremely helpful and knowledgeable.

BB
gravatar
BETTY B.
Drexel Hill, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/20/2025
verified customerVerified Customer
8
Category: Sales
Thank you Jay for help with my new purchase!
I was greeted by a friendly staff and was helped by Jay right away. Jay was able to find the perfect vehicle my family needed, the 2025 Santa Fe SEL. Also thanks to Marielos who was very knowledgeable in financing and contract signing.

DP
gravatar
DAVID P.
Princess Anne, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Category: Sales
Cameron is the best!
I purchased an AWD Sonata. The sales experience was pleasant and the staff respected my busy schedule. They moved quickly and efficiently.

CT
gravatar
CAROLYN T.
Suitland, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Category: Sales
Great Service
Fitzgerald Hyundai has a great staff who provide professional service assisting you with your needs from purchasing a vehicle to servicing that vehicle. My sales consultant, Ms Allen, was very pleasant, carefully "listened" to my needs, was thoroughly knowledgeable of the features and provided options to meet those needs. She was very patient while I made decisions, and made me feel like a valued customer. The finance staff was very pleasant and accommodated my special needs, also making me feel like a valued customer. Additional options/extended warranty was explained in detail and I was never pushed to select an option I did not want.

Verified Customer
Germantown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Category: Sales
Great people
Great team

SN
gravatar
SYLVIA N.
Beltsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Category: Sales
Purchased my 2nd Palisade
After loosing my 2022 it was a no-brainer to purchase the same with more upgrades. Fitz Way had the inventory. Cameron answered my inquiry and the rest was history. Great team. Professionalism was displayed from day 1.

HR
gravatar
HARLOD R.
Silver Spring, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/04/2025
verified customerVerified Customer
9
Category: Sales
New vehicle and leasing
Everyone was very helpful. Cameron was most helpful and patient throughout the entire process.

AS
gravatar
ALFEREDO S.
Burtonsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Category: Sales
Great experience with the sales team
They make the process very smooth and easy, they found the exact car that I was looking for, extremely satisfied

Verified Customer
Rockville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Category: Sales
Excellent Car Buying Experience
The saleslady was knowledgeable. She was helpful on the test drive. The price of the vehicle was clear. The trade in offer was fair. The finance manager understood our needs in designing a service contract. There was no pressure. Everything was transparent.

Verified Customer
Annandale, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
9
Category: Sales
Smooth Buying Experience
When I went to Fitzgerald Hyundai, I knew pretty much what I wanted. I went late on a Monday and all I really had to do was fill out the paper work. The only real delay was on my part. I had to make some adjustment in my finances to pay for the car. Once I handled the transaction on my part, I was able to take delivery of my new IONIQ 6 that Friday.

AG
gravatar
ARIELLE G.
Bethesda, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Category: Sales
Fantastic experience!
I leased a 2025 Ioniq 6 and received outstanding service from Cameron and the whole team at Fitzgerald Hyundai. They offered very competitive pricing and stayed in constant touch with me while we were waiting for my car to be delivered and helped me with some extra requests (shipping the car). I absolutely love my new electric car and would definitely return to Fitzgerald in the future.

PC
gravatar
PAUL C.
College Park, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
10
Category: Sales
Tong Liu
I bought a car for my wife. After the sales was completed we came back and sought guidance how to drive the new car. MR TONG liu was very kind very patient and helped us each time

MA
gravatar
MONES A.
Bethesda, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Category: Sales
Nice experience
Fitzgerald Auto dealership is a well-organized business that's staffed with experienced employees.

Displaying Review 1 - 15 of 381 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.