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Feist Automotive Group

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(732 Reviews)
82
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
82
Net Promoter Score ®

Business Details

About

Family owned and operated for 44 years. ASE certified mechanics. Servicing the Twin Cities Metro. Loaner available upon request. Family owned and operated for 44 years. ASE certified mechanics. Servicing the Twin Cities Metro. Loaner available upon request.

Categories
Auto Maintenance, Auto Repair, Tire Sales and Repair
Contact
(763) 544-5512

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1875 Lilac Dr N Golden Valley, MN 55422-4037
Feist Automotive Group's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(732 Reviews)

MN
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Mary Ann N.
Crystal, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Another great job
Always feel my car is well taken care of.
Friendly service from all.
JoAnne N., Repair Shop Manager from Feist Automotive Group responded on 04/10/2025 08:32 AM

We were so happy to see you are doing well, and appreciate your continued patronage!
Thank you for letting us know that you are happy with our service. Every customer is very important to us!
We are here to help you anytime you need us. Take care!


Verified Customer
Minneapolis, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Tremendous help getting my sons car back on the road.
Great folks who understand the challenges of keeping our kid’s cars running and safe. I highly recommend and trust them.
JoAnne N., Repair Shop Manager from Feist Automotive Group responded on 04/07/2025 09:43 AM

Thank you for sharing your experience with us. We value you and your family, as much as we value our own.
We're glad that we were able to get you back on the road safely and quickly. Stay safe!


LA
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Liz A.
Minneapolis, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
Great Help with a Vehicle breakdown
Our vehicle was towed to Feist at 3:30 in the afternoon and they took care of it quickly. We had it back within 24 hours. They had great communication and were super friendly.
Thank you to everyone at Feist for making a crappy situation bearable!
JoAnne N., Repair Shop Manager from Feist Automotive Group responded on 04/02/2025 09:45 AM

We are so happy to help our customers on bad days, and get their vehicles back to them quickly. We look forward to working with you on your upcoming maintenance.


PH
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Peter H.
Crystal, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Great job!
Complicated problem well - repaired.

RM
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Robert M.
Minneapolis, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
10
Walked in and drove out, Staff are Great
I had walked in with lower control arm issues, unknown to me at the time. Jo Ann got me in with the inspection which was very helpful. JP and the guys wrote it all up in a clear manner. They soured the parts and resolved the issue. A very great group of people. Impressive for a walk in. And they are kind w no games.

Verified Customer
Minneapolis, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
5
Everybody I've met has been friendly, helpful, and enient for me.mxperienced at their job.8
The location is very convenient for me.

JB
Jason B.
Crystal, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
Category: Service
Jason said the staff was very helpful getting him the part he needed and getting everything done.
Recommended

RS
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Richard S.
Minneapolis, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
10
A great shop!
Stuck to their estimate. No surprises. Did honest, competent work. Joanne was a great coordinator.

FJ
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Fred J.
Northfield, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
10
Wonderful staff!!!
Very polite and friendly staff!!!!!

RR
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Rene R.
Crystal, MN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/12/2025
verified customerVerified Customer
0
Did not have the tools to do the work
I brought the vehicle with a real wheel leak, I was told that they did not have the tools to perform the job and recommended me to another shop but still charged me for the diagnostics. the shop they recommended me to was questioning as to why they charged me if they did have the tools in the first place and they did not provide me with the written diagnostics that would have prevented me from having to pay again for it the other shop. Very disappointing.
JoAnne N., Repair Shop Manager from Feist Automotive Group responded on 03/13/2025 05:05 AM

Thank you for sharing your experience with us. We strive to provide nothing less than exceptional service for every customer and I would be happy to discuss the situation around your vehicle with you. Please give me a call at your earliest convenience.


JG
Jordan G.
Crystal, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Jordan said he has been using the business for a long time and they have always been good.
Recommended

Verified Customer
Crystal, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Tires and brakes
Fast service, great communication. Was told I didn’t need a service that was initially planned, appreciate the honesty.
JoAnne N., Repair Shop Manager from Feist Automotive Group responded on 02/26/2025 07:31 AM

We appreciate you reaching out to let us know how your repair went. We value every customer, every day and strive to provide exceptional service. We look forward to seeing you for your next service appointment.


LV
Linda V.
Crystal, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
Category: Service
Linda said she has been going there for quite a while, they have always done a very good job, they are helpful and supportive.
Recommended
JoAnne N., Repair Shop Manager from Feist Automotive Group responded on 02/27/2025 02:21 PM

We are always happy to help you with your vehicle. We look forward to seeing you every time you visit. See you at your next service appt. 


TN
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TED & JEANNINE N.
Crystal, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
9
Great customer service
JoAnne was especially helpful in giving us the information we needed for our repair and for keeping us up to date with the progress. We were especially surprised to find a newly washed vehicle when we came to pick it up.
JoAnne N., Repair Shop Manager from Feist Automotive Group responded on 02/17/2025 08:00 AM

Thank you for sharing your experience with us. Communication is key with every customer and your safety is our priority. We look forward to working with you on upcoming maintenance for your Camry. Stay warm during these cold temperatures this week.


Verified Customer
Minneapolis, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
. awesome!
Wonderful helpers! Thanks for fixing my car!
JoAnne N., Repair Shop Manager from Feist Automotive Group responded on 02/14/2025 05:19 AM

We strive for excellence for our customers to ensure you and your family are safe, and your vehicle is working properly.
We look forward to working with you on regular vehicle maintenance.

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