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Hall Hyundai Newport News

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(55 Reviews)
88
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Score Details

5 stars
81%
4 stars
12%
3 stars
4%
2 stars
1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
18
Total ReScores™
4.9
ReScore™ Average
88
Net Promoter Score ®

Business Details

Categories
Hyundai Dealer, Auto Repair, Used Car Dealer
Contact
(757) 877-9995
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
12872 Jefferson Avenue Newport News, VA 23608
Get Directions
Sales Department 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(55 Reviews)
Write a Review
Recent Reviews
Verified Customer
Yorktown, VA
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
verified customerVerified Customer
10
Category: Sales
Tucson 2022
nice CS and perfect personality. Highly recommended
NS
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Norman S.
Hampton, VA
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
verified customerVerified Customer
10
Category: Sales
Very Pleasant Experience
Hall Hyundai in Newport News professionalism cannot be understated. Could not have been a better experience.
JB
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Jeffrey B.
Newport News, VA
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2022
verified customerVerified Customer
10
Category: Sales
Great service and staff
Worked out a great trade, and new deal on 2022 Hyundai Tucson Hybrid. Thanks to all.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 02/15/2022 06:06 AM

Thanks for your time - I look forward to meeting you during your first service visit.

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
RH
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Rana H.
Newport News, VA
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2022
verified customerVerified Customer
10
Category: Sales
Great experience
They called me the second a car became available to me that I wanted. Worked with me on my trade. They were very knowledgeable on the trade and lease. The entire deal was easy and pleasurable. I definitely will go back.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 02/15/2022 06:06 AM

Thanks for your time - I look forward to meeting you during your first service visit.

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
VZ
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Vicki Z.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
10
Category: Sales
Sales review
I really like the car and your salesman was GREAT!
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 02/09/2022 06:14 AM

Thank you so much! I look forward to meeting you in service.

 

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
LE
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Loralie E.
Williamsburg, VA
2022 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2022
verified customerVerified Customer
10
Category: Sales
Purchase of car
Great experience! They were very professional and friendly
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 02/09/2022 06:14 AM

Thank you so much! I look forward to meeting you in service.

 

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer
Virginia Beach, VA
2022 Hyundai Ioniq Hev
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/24/2022
verified customerVerified Customer
7
Category: Sales
I like the Hyundai's
The car is exceptional!
KEITH A M. from Hall Hyundai Newport News responded on 02/07/2022 06:52 AM

Thank you so much for the feedback. We strive for 5 stars. Lamar is very client focused and is a huge asset to our team. 

SM
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Shelley M.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2022
10
Category: Sales
Wonderful Experience
Best car purchase experience ever!
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 02/09/2022 06:15 AM

Thank you so much! I look forward to meeting you in service.

 

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
SM
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Shelley M.
Virginia Beach, VA
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2022
verified customerVerified Customer
10
Category: Sales
The Best Car Buying Experience Ever!
Can't say enough about the wonderful experience I had. Lamar was great to work with and I would recommend him to anyone looking to purchase a vehicle. The finance manager Matthew was absolutely amazing. He answered all of my questions. Also provided me with an extended service plan and maintenance plan that fit my driving needs. Didn't try to sell me something I didn't need or didn't want. The whole buying experience was easy, fast and without pressure. I would definitely purchase from them again.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 02/09/2022 06:15 AM

Thank you so much! I look forward to meeting you in service.

 

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
HB
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Holly B.
Newport News, VA
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2021
verified customerVerified Customer
10
Category: Sales
Excellent from start to finish!
We thoroughly enjoyed and appreciated the quick and efficient service we received from Hall Hyundai and Lamar. Lamar was able to answer all of our questions and followed up with us a few times during and after our purchase. We were prepared to have to wait to get in our new car, due to the current car market, but our wait time was minimal and we got exactly what we wanted. We really appreciate Hall Hyundai and Lamar’s kindness and professionalism during our car buying experience.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 01/10/2022 08:49 AM

Thank you. I look forward to taking care of your service needs!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
MH
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Michael H.
Seaford, VA
2022 Hyundai Santa Cruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2021
verified customerVerified Customer
10
Category: Sales
Excellent experience!
The entire buying experience was professional and courteous. Destiney was a pleasure to work with and she kept me informed throughout the waiting process for my vehicle to arrive. I would highly recommend Destiney and the whole team at Hall Hyundai if you are in the
Market for a new vehicle!
DL
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Desire L.
Newport News, VA
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2021
verified customerVerified Customer
10
Category: Sales
Buying my 1st Car
Lamar was awesome!!! When I came in there he told me about the car I was looking at, then test drove the car. He explained everything about the car. I told Lamar I wasn’t feeling the red, but if I had get it I will. The next day I came back up there my father and Lamar gave me look like I found the car for you because he knew I didn’t like the red. He said I have silver one that came in today, my entire face life up. I told him let’s talk numbers now. He definitely made this experience easy as pie. I know where come back to and too talk again. Thank you so much Lamar.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 10/22/2021 05:40 AM

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
NB
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Nancy B.
Yorktown, VA
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2021
verified customerVerified Customer
10
Category: Sales
great dealer.
if you want a great suv at a very good price and the best service dept. hall hyundai is the place you want to be.
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 10/07/2021 05:22 AM

thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
SS
gravatar
Stephanie S.
Newport News, VA
2021 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2021
verified customerVerified Customer
10
Category: Sales
Just great people
Vanessa was great. She always answered my questions and returned phone calls when missed. I enjoyed doing business with her.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/29/2021
9
Category: Sales
Great car/ great service
Vanessa and the rest of the staff were all so professional and made me feel comfortable, like I was hanging with my friends. Customer service was great. It took a while to get my car but that was out of their control and they worked with me to make it easy for me.
KEITH A M. from Hall Hyundai Newport News responded on 09/29/2021 11:31 AM

Thank you for your honesty about overall experience. Vanessa is very client focused and strives for 5/5 stars. If I can ever be of help to you let me know. Keith

SJ
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Sylviane J.
Lanexa, VA
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2021
verified customerVerified Customer
9
Category: Sales
Pleasant
Our experience for the second time at Hall Hyundai Newport News, Va was professional and friendly and Vanessa was superb
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 09/28/2021 01:01 PM

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
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