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Hershey Motors Service Department

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(178 Reviews)
89
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
89
Net Promoter Score ®

Business Details

About

Hershey Motors Service Department offers a full-service garage with top-of-the-line equipment and is an authorized NAPA Car Care Center. The members of our team have a collective 70+ years of experience in the automotive industry, and are committed to providing you and your vehicle with high-quality service during every visit. Hershey Motors Service Department offers a full-service garage with top-of-the-line equipment and is an authorized NAPA Car Care Center. The members of our team have a collective 70+ years of experience in the automotive industry, and are committed to providing you and your vehicle with high-quality service during every visit.

Categories
Auto Maintenance, Repair Shop, Car Dealer
Contact
(610) 857-5283

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3370 Lincoln Hwy Parkesburg, PA 19365-2143
Hershey Motors Service Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(178 Reviews)

GB
Gina B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Awesome Guys!!!!
Awesome guys!!! Very knowledgeable and very informative. These folks know what they’re doing! Gene is great, super friendly. The mechanics are wonderful, been going there for years!

Verified Customer
Parkesburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Good service as always
Service was efficient and at a good price.

FR
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Fred R.
Glen Mills, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
First Time
This was the first time I took my truck for service at Hershey’s. The main reason I chose them is that it is very convenient and close to my office. However, I am so pleased with the great customer service and reasonable prices; they will be my go to for all maintenance and repairs.

DG
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Dennis G.
Parkesburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Oil change, inspection
Great mechanics!

AL
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Andrew L.
Coatesville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Toyota Tacoma pickup
They evaluated the Toyota Tacoma pickup condition well, although the tight gear shift did not have to be dealt with presently. I am satisfied with that.

JG
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Judith G.
Coatesville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Excellent service
Excellent service and employees

NA
Noah A.
Atglen, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
This is the place you're looking for
They're fast, they're affordable, they're honest, and they're experts. What else could you want? This is the place you're looking for.

JR
John R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Very convenient Quick and very thorough
I called them this morning for a job. They fit me in and gave me a complete job in half a day very satisfied.

MR
Michael R.
Gap, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
7
Good service
This dealership has always been reasonable and tolerant with their service as well as sales. They do honest work and explain all steps involved with fixing your vehical .

SZ
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Silvia Z.
Parkesburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
9
Inspection was done fast
The service was fast and on time

Verified Customer
Gap, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Oil change
Very friendly, made sure to get me in, fast service

MZ
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Matthew Z.
Downingtown, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Hershey Motors fixed my oil cooler.
The team at Hershey Motors went above and beyond to handle a warranty situation for me. I find it hard to believe that other places would have jumped through as many hoops as they did to fix my oil cooler. I'm very happy that I purchased my van from Hershey Motors, and it's great that they have an incredible service department. You better believe that I'll be buying my next vehicle from them!

Verified Customer
Parkesburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Great service as always
Had inspection and emissions done. Good price and done quickly.

TL
Tanya L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Very good
Very good

SS
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Stuart S.
Parkesburg, PA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/28/2025
verified customerVerified Customer
4
High priced lately
I have been using Hershey motors for many years. This visit has to be the worst. Was told that car needed breaks to pass inspection when told the cost of the breaks was ridiculously high.
I feel that they are just getting greedy by offering the highest price parts when there are less expensive. I priced myself and found the breaks for a lot cheaper from the same supplier.
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