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J and W Automotive Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(722 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Your vehicles yearly inspections may be running out, but with our help, we’ll make sure you stay on the road. Whether you need a major or minor repair, or even a tune-up, let us take care of it! We offer one of the best in the industry – 2 years 24,000 mile warranty! Your vehicles yearly inspections may be running out, but with our help, we’ll make sure you stay on the road. Whether you need a major or minor repair, or even a tune-up, let us take care of it! We offer one of the best in the industry – 2 years 24,000 mile warranty!

Categories
Auto Maintenance, Domestic Auto Repair, Import Auto Repair
Contact
(610) 436-8850
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
by appointment only
Sun
closed
* Eastern Time (Us & Canada)
371 W Boot Rd West Chester, PA 19380-1109
Get Directions
J and W Automotive Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(722 Reviews)
Write a Review
Recent Reviews
KP
Ken P.
West Chester, PA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
9
Needed a flat tire taken care of.
Rich and his shop deliver great service. Local and friendly service that you can count on!
DR
Diedre R.
West Chester, PA
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Wonderful experience
I love the gentleman here . They do excellent work , explain things clearly , and are priced really well . I also appreciate so much that they will let you know what you should be looking to doing in the future . To let you plan ahead a bit . 10/10
Verified Customer
West Chester, PA
Volkswagen Golf Alltrack
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
8
Quick service, stayed in course
They did what was asked, they suggested other services but weren't pushy
DA
Duane A.
West Chester, PA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Highly recommend J And W
We take our vehicles to J and W and have for many years. They are experts in the industry .

All around great from the communication to the repairs I highly recommend them and I refer people as well .
VD
Virginia D.
West Chester, PA
Lexus ES 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Great service as usual
Very knowledgeable to a great job
LM
Lynn M.
Malvern, PA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
8
Professional and courteous, shared valuable information
My wife’s car needed quite a bit of work. They gave me a rough estimate of the cost and they were pretty much dead on , no surprise’s which I really appreciate
PM
Peter M.
Glen Mills, PA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Extremely trustworthy and thorough!
Thank you, J&W!
AV
Amy V.
Malvern, PA
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
A Thorough Inspection
J & W Automotive was fantastic when I brought my car in for inspection. They sent a nice reminder, got me in quickly, and did a great job checking my car. The friendly service was the cherry on top. Highly recommended!
LM
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Larraine M.
Coatesville, PA
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Tire sensors
They did an excellent quickly.
MW
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Mary W.
West Chester, PA
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Excellent
Amazing costumer service and they take excellent care of our cars
FS
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Frank S.
West Chester, PA
Volkswagen Touareg
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Annual State Inspection
J & W is the only place I trust to keep my 2012 VW Touareg in the road.
ER
Eric R.
West Chester, PA
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Heater repair
Fast and professional service
MJ
Mark J.
West Chester, PA
Toyota Tundra 4WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Tundra
Service was thorough and completed in a timely manner. Honest and reasonable. I’m happy with the way my truck is running. Thank you!
DL
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Dan L.
West Chester, PA
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Consistently excellent
J&W are consistently excellent in quality of work and honesty in telling you what is required for maintaining your vehicle without trying to sell you work you don’t really need.
WS
William S.
West Chester, PA
Ford Explorer Sport Trac
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2024
verified customerVerified Customer
10
Always a pleasure doing business with Rich and John. If they can't fix it nobody can! Fair prices as well!
See above!
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