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J and W Automotive Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(726 Reviews)
96
Write a Review
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Your vehicles yearly inspections may be running out, but with our help, we’ll make sure you stay on the road. Whether you need a major or minor repair, or even a tune-up, let us take care of it! We offer one of the best in the industry – 2 years 24,000 mile warranty! Your vehicles yearly inspections may be running out, but with our help, we’ll make sure you stay on the road. Whether you need a major or minor repair, or even a tune-up, let us take care of it! We offer one of the best in the industry – 2 years 24,000 mile warranty!

Categories
Auto Maintenance, Domestic Auto Repair, Import Auto Repair
Contact
(610) 436-8850
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
by appointment only
Sun
closed
* Eastern Time (Us & Canada)
371 W Boot Rd West Chester, PA 19380-1109
Get Directions
J and W Automotive Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(726 Reviews)
Write a Review
Recent Reviews
ME
Mark E.
West Chester, PA
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
State inspection
Great service, was able to schedule last minute appointment for daughter's car.
Explained options for the work needed.
Verified Customer
West Chester, PA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
9
Quick review of service.
My session for an oil change was very timely.
The shop provided a space for me to attend a ZOOM workshop that was critical to my work.
The staff explained the repair recommendations for my car which was very helpful.
FB
Francis B.
West Chester, PA
BMW X1
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Helpful
Issues with car explained. Directed on what to do and helpful
Verified Customer
West Chester, PA
Audi A6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
verified customerVerified Customer
10
Excellent, reliable work as always
My go to mechanic for more than 10 years!
KP
Ken P.
West Chester, PA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
9
Needed a flat tire taken care of.
Rich and his shop deliver great service. Local and friendly service that you can count on!
DR
Diedre R.
West Chester, PA
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Wonderful experience
I love the gentleman here . They do excellent work , explain things clearly , and are priced really well . I also appreciate so much that they will let you know what you should be looking to doing in the future . To let you plan ahead a bit . 10/10
Verified Customer
West Chester, PA
Volkswagen Golf Alltrack
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
8
Quick service, stayed in course
They did what was asked, they suggested other services but weren't pushy
DA
Duane A.
West Chester, PA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Highly recommend J And W
We take our vehicles to J and W and have for many years. They are experts in the industry .

All around great from the communication to the repairs I highly recommend them and I refer people as well .
VD
Virginia D.
West Chester, PA
Lexus ES 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Great service as usual
Very knowledgeable to a great job
LM
Lynn M.
Malvern, PA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
8
Professional and courteous, shared valuable information
My wife’s car needed quite a bit of work. They gave me a rough estimate of the cost and they were pretty much dead on , no surprise’s which I really appreciate
PM
Peter M.
Glen Mills, PA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Extremely trustworthy and thorough!
Thank you, J&W!
AV
Amy V.
Malvern, PA
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
A Thorough Inspection
J & W Automotive was fantastic when I brought my car in for inspection. They sent a nice reminder, got me in quickly, and did a great job checking my car. The friendly service was the cherry on top. Highly recommended!
LM
gravatar
Larraine M.
Coatesville, PA
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Tire sensors
They did an excellent quickly.
MW
gravatar
Mary W.
West Chester, PA
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Excellent
Amazing costumer service and they take excellent care of our cars
FS
gravatar
Frank S.
West Chester, PA
Volkswagen Touareg
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Annual State Inspection
J & W is the only place I trust to keep my 2012 VW Touareg in the road.
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