business image

JTC Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(25 Reviews)
78
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
78
Net Promoter Score ®

Business Details

About

We are your local automotive shop serving the Greater Grand Rapids Area. We are your local automotive shop serving the Greater Grand Rapids Area.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(616) 980-7852

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2730 Sanford Ave SW Grandville, MI 49418
JTC Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(25 Reviews)

LK
gravatar
Liliana K.
Rockford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
10
Very personable and friendly
From the beginning I was gladly surprised when I received a call from Justin to set up the appointment. Being a woman I was always afraid of having to go to a car shop and facing people who may wanted to take advantage but here they are so nice and honest. Will keep coming and recommending them to everyone I know.

SU
SELENA U.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Awesome! Service
Speedy Affordable , Reliable, Personable let’s Just say I’ll definitely return if needed.

LK
LILLIANA K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
I love the costumer service.
The first time I contacted them I did it online and Justin called me to set up an appointment. I was surprised to get a phone call from a car shop as I never got anyone so personable and kind. For a woman who does not know much about cars but they make me feel at ease. My business will go to them no doubt! 🙌🏻💕

YD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Good job!!
Recently took my car to JTC Auto, team was professional, friendly, my car runs great now. I’ll recommend their services for anyone in need of automotive repairs.

AH
ALLISON H.
Comstock Park, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
8
JTC auto review
the staff are very nice there! this was my first time coming and i felt very welcomed. they gave me an honest and reasonable quote on my car repairs and called me to make sure i was okay with everything. they gave great savings and are very reasonably priced! would totally recommend to anyone:)

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Jtc auto
Justin has Great quality of work and is highly knowledgeable, and easy to trust. I highly recommend his auto service you won’t be disappointed!

LB
Lisa B.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Lisa said they were very helpful, thorough in their explanation of what was wrong and the prices were great. They do a really good job.
Recommended

CG
Chico G.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
Category: Service
Chico said they did a really good job.
Recommended

TB
Tony B.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
Category: Service
Tony said they have always been good to him.
Recommended

IS
gravatar
IAN S.
Grandville, MI
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Best place to get your vehicle repaired and great prices
Justin came thru at the last minute. He was there when I needed him great job guys highly appreciated!!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
8
Great communication
Great communication from Justin and his team. He did a great job and it was very reasonable.

CA
CHARLES A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
verified customerVerified Customer
10
Power Door Window Repair
Excellent repair

KO
Kiera O.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
Category: Service
Kiera said the business had good communication. She says things were super easy, the appointment was easy and the business did well with staying in contact with her.
Recommended

NK
Nate K.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
Category: Service
Nate said like the service.
Recommended

IS
Ian S.
Grandville, MI
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
Category: Service
Ian said great service and Justin is a great guy.
Recommended

Displaying Review 1 - 15 of 25 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.