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SureCritic / L & S Alignment - Tune Up Inc
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L & S Alignment - Tune Up Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,070 Reviews)
95
Write a Review
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Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
95
Net Promoter Score ®

Business Details

Categories
Contact
(260) 493-6693
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
220 Hartzell Rd New Haven, IN 46774-1120
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L & S Alignment - Tune Up Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,070 Reviews)
Write a Review
Recent Reviews
CB
COURTNEY B.
Fort Wayne, IN
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
My van had a start/coolant issue that they fixed.
Great work and friendly environment, explained thoroughly the diagnostics that they ran on my van and explained what needed done along with the pricing of each step.
MJ
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MIKE J.
Fort Wayne, IN
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Great very friendly
Great friendly service. They are always very efficient.
Verified Customer
Fort Wayne, IN
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Great work on my car!
Replace the suspension on my car and it drives and rides like new. Thanks for everything!
Verified Customer
Huntington, IN
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
See below
Professional mechanics- accommod ating scheduling - complete check of all systems - friendly shop.
TB
TIM B.
Fort Wayne, IN
Cadillac Escalade ESV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2025
verified customerVerified Customer
9
PM Service
Recommended periodic preventative maintenance
Verified Customer
Fort Wayne, IN
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Had a dash light on.
Had a dash light on. The problem (wheel bearing) was diagnosed and the bearing replaced the same day.
MB
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MARK B.
New Haven, IN
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Professional and prompt
Great service
WD
WESS D.
Huntington, IN
Chevrolet Trax
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Excellent
I figured my car would be in for a week, to my surprise, 3 days. Excellent work guys and thank you
Rick L. from L & S Alignment - Tune Up Inc responded on 03/18/2025 07:06 AM

Thank you!!!

KZ
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KRIS Z.
Fort Wayne, IN
Saturn Sky
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
great oil change
Always easy to get appt. Great place to get any car service done
JS
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JOSH S.
Fort Wayne, IN
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Always Outstanding Service
I have been a customer of L&S for years, and have never been disappointed. Rick and his employees are always straightforward about cost estimates for parts and labor, work quickly to get your vehicle back to you, and don't cut corners. I've recommended L&S numerous times, and those people have always been satisfied.
Rick L. from L & S Alignment - Tune Up Inc responded on 03/11/2025 05:32 AM

Thank you!!

MC
MIKE C.
Fort Wayne, IN
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Professional and efficient
As always service was prompt and thorough.
Rick L. from L & S Alignment - Tune Up Inc responded on 03/05/2025 10:20 AM

Thank you!!!

TK
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TODD K.
Fort Wayne, IN
Lincoln LS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
9
Great work quick efficient and reliable
Did great job would use them. I get it again.
Verified Customer
Fort Wayne, IN
Jeep Patriot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
great oil change
always great to deal with
MO
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MONICA O.
Fort Wayne, IN
Lincoln MKZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Great
Great work
KW
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KEITH W.
New Haven, IN
Nissan Rogue Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
The oil change was done quickly and efficiently
Thanks L&S Alignment!
Displaying Review 1 - 15 of 1072 in total
Service Coupons and Posts
Thanks Mark! ? We're proud to provide quality service in New Haven. #L&SAlignment #NewHaven ?
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Thanks for the 5-star review, Nancy! We're glad you had a great experience at L & S Alignment - Tune Up Inc. ? #HappyCustomer #NewHaven
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