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Lael's International Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,476 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Lael's International Auto Service provides automotive service and repair in the Oceanside, California area. Family-owned and operated. Schedule your appointment today! Lael's International Auto Service provides automotive service and repair in the Oceanside, California area. Family-owned and operated. Schedule your appointment today!

Categories
Auto Repair, Smog, Repair Shop
Contact
(760) 433-5040

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
2042 Oceanside Blvd Oceanside, CA 92054

Affiliations

AAA - Approved Auto Repair
ASE
ASE - Master Certification
Smog Test - CA
SoCal AAA
Technet
Lael's International Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,476 Reviews)

Verified Customer
Oceanside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Service
Nick was great, fast, prompt and efficient.

MG
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M G.
Oceanside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
10
Smog
Always top notch — thanks Nick and Brandon 🫡🤙🏽
Brandon W. from Lael's International Auto Service responded on 02/23/2025 09:32 AM

We appreciate your shoutout to Nick and Brandon! It’s always great to hear that our team is hitting the mark on service. If we could, we’d deck them out with cape and mask for their superhero-like skills in car care. Your support means a lot to us!


TD
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Thomas D.
Oceanside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
As promised
The parts were ordered and confirmed ahead of the appointed time so everything went as promised. And I appreciate bringing to my attention additional work will be required in the future.
Brandon W. from Lael's International Auto Service responded on 02/23/2025 09:32 AM

We're glad to hear everything went as planned, and we appreciate you recognizing our proactive approach. Foreseeing future needs is kind of like trying to predict the weather—sometimes it's sunny, sometimes it’s a downpour, but we like to keep you prepared! We look forward to helping keep your vehicle in top shape.


MH
Margie H.
Oceanside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
Category: Service
Margie stated that the business did the job quicker than what she expected. The business did a great job.
Recommended
Brandon W. from Lael's International Auto Service responded on 02/21/2025 09:33 AM

We're delighted to hear that we exceeded your expectations with both our speed and service! It sounds like we made your day a little easier, which is always our goal. If we could magically fix all vehicles in record time, we would! Enjoy the smooth ride ahead.


BG
Brian G.
Oceanside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
Category: Service
Brian said they always do a good job.
Recommended
Brandon W. from Lael's International Auto Service responded on 02/21/2025 09:33 AM

We appreciate you taking the time to share your experience. It's great to hear that our efforts are hitting the mark! We’re committed to keeping your vehicle in tip-top shape. If you ever have any specific requests or need a little extra TLC for your car, just let us know. We’re always here to help!


Verified Customer
Oceanside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Pads and rotors. Seamless process.
Great shop if you have a Euro car.
Brandon W. from Lael's International Auto Service responded on 02/20/2025 09:34 AM

We're delighted to hear you think so! European cars have a special place in our garage, and we're always ready to pamper them. If your car needs a sprinkle of magic or just a routine check-up, we've got it covered. Thanks for spreading the word about your experience!


Verified Customer
Oceanside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Smog Me
Top-notch... In and out to sweet and short on this VD evening!!

Thanks you Nick and Brandon

🤙🏽🙂✌️🏽
Brandon W. from Lael's International Auto Service responded on 02/15/2025 09:33 AM

We appreciate your feedback and are glad to hear your visit was quick and efficient, especially on such a busy evening. Nothing like getting in and out to make way for a sweet Valentine's celebration! Nick and Brandon are certainly on top of their game. We hope you enjoyed your evening!


Verified Customer
Oceanside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Lael's to the rescue
I tried to no avail to get someone to do an oil change on my Genesis. Most places didn't want to mess with it. I finally went to Lael's and they took it no problem! Unfortunately while they had it the car did some sort of act up on them like it had done to me previously. Alberto was such an amazing guy and went above and beyond trying to figure out the issue and was able to diagnose the problem and had it working for me when I got there. They called to inquire about the parts I needed and ordered them. Although the work being done is rather expensive, I'd rather have it done by a shop that knows what they're doing, warranties their work, and is able to do it in such an efficient manner.
Brandon W. from Lael's International Auto Service responded on 02/08/2025 09:33 AM

We appreciate you taking the time to share your experience with us. It sounds like your Genesis tried to play hard to get, but rest assured, our team is more than willing to tackle even the most temperamental vehicles. Alberto is certainly a gem – it’s great to hear that he went the extra mile to diagnose the issue and get your car back on track. While we understand that the costs can add up, it’s comforting to know that you value quality service and expertise. After all, a well-maintained car can be like a trusty steed – ready to take you on any adventure without throwing a fit! Thanks for choosing us to care for your vehicle.


DK
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DAVID K.
Carlsbad, CA
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
I had to get a smog check end up having to replace some catalytic converter
These guys know what they’re doing couldn’t be happier got it done real fast I learned a lot. They do excellent work I will be going back to them again.
Brandon W. from Lael's International Auto Service responded on 02/05/2025 09:33 AM

It's great to hear that you had such a positive experience with our team! We're glad we could get your service done quickly while also sharing some knowledge along the way. It's always nice when the process feels more like a collaborative project than just a pit stop. We appreciate your trust in us and look forward to your next visit! Keep those wheels turning!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
2015 F350 EGR replacement
Lael’s International Automotive did an excellent job again! I brought in my 2015 F350 with check engine light and power loss. They diagnosed and replaced my EGR system. I also asked them to install the new SS diesel disasters kit which is now CA approved!
Brandon W. from Lael's International Auto Service responded on 02/02/2025 09:33 AM

We're glad to hear that your F350 is back on the road and feeling powerful again! It sounds like we were able to tackle that check engine light and power loss with some good ol' automotive TLC. And who doesn't love a CA-approved kit? Thanks for trusting us with your ride and for letting us play a small role in its diesel adventures. We appreciate your business!


Verified Customer
Oceanside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Lael gets the job done ☑️
I took my Porsche 911 to Lael to have the water pump assembly replaced. Lael found a previous faulty repair with a broken bolt in the case! Lael figured out how to effectively restored the damage, keeping the repair cost within a few hundred dollars!
Brandon W. from Lael's International Auto Service responded on 01/30/2025 09:33 AM

We're glad to hear that Lael was able to work some magic on your Porsche 911! It sounds like he tackled that broken bolt with the finesse of a brain surgeon. Nothing like saving some bucks on a repair that could have been a financial pothole! We appreciate your business and your trust in us to keep that high-performance beauty running like a dream. If anything else needs attention, just give us a holler!


TM
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TERRI M.
Carlsbad, CA
Mercedes-Benz 450SL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Best auto service in town!
Courteous staff, great service at fair price Been taking my vehicles to Lael’s for over 10 years and wouldn’t go anywhere else.
Brandon W. from Lael's International Auto Service responded on 01/29/2025 09:33 AM

It's fantastic to hear that our courteous staff and service have kept you coming back for over a decade. It seems like we’ve earned a permanent spot in your automotive playlist. A great price and quality service really do make the drive worthwhile. Here’s to many more years of putting the ‘vroom’ in your vehicles!


MG
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MARCIE G.
Oceanside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Oil Fart
Thank you all again for doing an amazing job of perfection! You always treat my Mini Coop S with respect and care! Hats off to Orlando!! 🫡🫶🏽
Brandon W. from Lael's International Auto Service responded on 01/26/2025 09:33 AM

We appreciate your awesome feedback! It sounds like your Mini Coop S is getting the royal treatment, which is exactly how we like it. Orlando will definitely feel like a star with a hat tip like that. Our team is here to ensure your car stays in top shape, so keep the compliments coming—just not too many, we might get a big head!


BW
BARBARA W.
Oceanside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Good service fast
This business was recommended by another shop and since it was nearby I gave it a try. The price was less than expected, I was greeted immediately and when my car was ready I was texted, and the vehicle was placed where I could easily leave the lot. The process was easy and I would definitely return.
Brandon W. from Lael's International Auto Service responded on 01/25/2025 09:32 AM

It sounds like we made quite the impression, and we’re glad to hear it! We always aim to keep the process running smoother than a freshly waxed car hood. Our team believes that every visit should be as easy as finding your car keys once you’ve finally given up searching for them. We appreciate you giving us a shot and are looking forward to serving you again in the future. Safe driving!


PG
PRADEEPA G.
Carlsbad, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2025
verified customerVerified Customer
10
40 point check and oil change
The crew at Lael’s is awesome they were patient and thorough in explaining all the issues with my Highlander! The honesty and integrity here is refreshing!
Brandon W. from Lael's International Auto Service responded on 01/20/2025 09:32 AM

We're delighted to hear that you had such a positive experience with our crew! It sounds like they really hit the nail on the head with their explanations—after all, who wants to drive around in a Highlander with mystery issues lurking under the hood? Honesty and integrity are what we strive for, and we're glad that resonated with you. Your support means a lot to us!

Service Coupons and Posts
Thanks for your loyalty, Michael! We're so glad you've been a customer for years. ? We strive to provide a thorough job at an affordable price. #LaelInt #Oceanside ?
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