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Lake Anne Service Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(715 Reviews)
82
Write a Review
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Score Details

5 stars
86%
4 stars
7%
3 stars
2%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
82
Net Promoter Score ®

Business Details

About

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Reston, we are totally Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Reston, we are totally confident that Lake Anne Service Center is the best option in town! ...more

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(703) 435-0111
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
11410 North Shore Drive Reston, VA 20190
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Lake Anne Service Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(715 Reviews)
Write a Review
Recent Reviews
Verified Customer
Herndon, VA
Volkswagen Taos
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2024
verified customerVerified Customer
10
Oil Change
Shawn did a great job changing my oil and oil filter. Best customer service I’ve had in a long time.
Neeta & Bobby K., Owner from Lake Anne Service Center responded on 03/07/2024 09:34 AM

We're thrilled to hear that Shawn provided you with top-notch customer service during your oil change! It's always a pleasure to know that our team members are exceeding our customers' expectations. Thank you for trusting us with your vehicle, and we look forward to seeing you for your future automotive needs!

LH
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LIKANOS H.
Reston, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2024
10
2010 M.Benz GL450
before i came to lake Anne service center i took my car to other service center they give me high price estimation and i came to lake Anne service center service was great the mechanic MR. Shawn was so friendly and he diagnose my car fix it with fair price . I recommend all my family & friends to go Lake Anne service center and do their car services with Mr. Shawn . thank you
Neeta & Bobby K., Owner from Lake Anne Service Center responded on 02/15/2024 09:35 AM

Thank you for choosing Lake Anne Service Center for your car service needs! We're thrilled to hear that you had a great experience with our mechanic Shawn. Providing friendly service and fair pricing is what we strive for. We appreciate your recommendation to your family and friends. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again!

MB
MICHAEL B.
Reston, VA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2024
verified customerVerified Customer
10
Fast and Reliable
Fast, reliable service from Shawn and a lot cheaper than the dealership.
MK
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Michael K.
Herndon, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2023
10
2001 GMC Savana
I have this GMC truck 2001 and the engine light was flashing. I got an estimate from 2 different service centers and they both quoted me above $1500, and a waiting period of over a month. however, when i took my truck to Lake Anne Service Station i was quoted 740, and that's not it Mr. Shawn fixed my truck in 1 DAY. I seriously recommend people to visit and check the place out. its cheaper and more reliable and value for money..
Verified Customer
Reston, VA
Chevrolet Camaro
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/13/2023
verified customerVerified Customer
0
Bad customer service and overpriced
Acknowledged me waiting to pick up my car after and oil change and still took 10 minutes to give me the keys and charge me. Also charged $135 for an oil change.
MH
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MICHAEL H.
Reston, VA
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2023
verified customerVerified Customer
10
Like family!
Shawn keeps my car in tip top shape and is always accommodating. The shop is in walking distance of my home so it’s the perfect arrangement.
BF
BARRY F.
Reston, VA
Toyota Tundra 4WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2023
verified customerVerified Customer
7
emissions inspection
service was great. better communication needed between the service and the cashier
she didn’t know how much to charge for an emissions inspection. she first charged me $20. then i told her it should be $28
LS
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LOTF S.
Sterling, VA
Mercedes-Benz GL-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2023
verified customerVerified Customer
10
Honest And great shop.
I like to take my car to this location and I like tech his name is Sean he do Professional job I take my mercedes benz to sean for break noise. The way hes explained it to me i blive He has high skill and high knowledge on his work. And he did a job at the same day with the really reasonable and good price. I recommend everyone visit this location and ask for sean to work on your car
TS
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TOM S.
Herndon, VA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2023
verified customerVerified Customer
10
Professional and friendly
Sean and Bobby have always greeted me with a smile and the service is always 5 stars. Thanks!
LF
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LYNN F.
Reston, VA
Subaru Forester
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/20/2023
verified customerVerified Customer
2
Oil change - Pricing Poor/Service Good
$170.00 for an oil change which included $36.00 to reset the oil reminder - are you kidding me!!
LD
LARIY D.
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2023
verified customerVerified Customer
10
Emissions check
All good.
MD
MICHELLE D.
Reston, VA
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2023
verified customerVerified Customer
10
Best experience!
I had been neglecting my vehicles needs for way too long. I called the shop and they told me to come on in. My car was serviced quickly and efficiently! I cannot say enough good things about this place!
Verified Customer
Reston, VA
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2023
verified customerVerified Customer
10
Extremely satisfied
Fast, efficient service! They replaced my alternator and battery at a reasonable price.
JK
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JOHN K.
Reston, VA
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2023
verified customerVerified Customer
10
2023 Oil Change and Brake Maintenance
I always bring my car to Lake Anne Mobil for service. Shawn is excellent and respected in his field of work. He goes beyond the normal scope of work needed and explains every detail of why something needs being done. Thank you for all that you do for me and my car.
Neeta & Bobby K., Owner from Lake Anne Service Center responded on 07/28/2023 05:57 AM

Thank you so much for your kind words John. We appreciate your loyalty and commitment to Lake Anne and the excellent service provided by Shawn. We strive to go above and beyond to ensure that our customers get the best care for their vehicle. We are grateful that you have chosen us and that you are satisfied with your experience.

One small positive thought in the morning can change your whole day! 

BP
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BEN P.
Reston, VA
Chevrolet S-10
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2023
verified customerVerified Customer
10
Radiator replacement
Sean Has always been my ‘do to’ resource for all my auto problems.
Neeta & Bobby K., Owner from Lake Anne Service Center responded on 07/28/2023 05:57 AM

Thank you so much for your kind words, Ben! We are extremely grateful for your continued loyalty to our service center and it is our pleasure to have been your resource for all your auto needs. We truly appreciate your business and we strive to provide the highest quality service to all our customers.

One small positive thought in the morning can change your whole day! 

Service Coupons and Posts
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? We're thrilled to hear about your great experience! Our team takes pride in providing fast, professional, and courteous service. Thanks for choosing Lake Anne Service Center! ?? #CustomerAppreciation #FiveStarService
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? We're thrilled to hear you had a great experience with us! Thanks for the 5-star review. Our team is always here to keep your ride in top shape! ?? #HappyCustomers #CarCare
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Hey there! Thanks a million for the awesome review! ⭐ We're thrilled to have zipped through the tire fix. Your kind words fuel our passion for fast and friendly service! ?? #LakeAnneService #FastAndFriendly
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? Thank you for the stellar review! We always go the extra mile for our customers, and we're thrilled to hear about your positive experience! ?? #CustomerAppreciation #CarCare
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Thanks for the 5-star love, Mahadev! ? We're thrilled that we could provide you with excellent service. Can't wait to keep your wheels spinning smoothly! ?? #CustomerAppreciation #5StarService
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????? Thank you for the wonderful review! We're thrilled to hear that you found our service excellent and reliable. Your satisfaction is our priority! ?? #LakeAnneServiceCenter #Reston #FiveStarReview
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? Thank you for your kind words! ⚡️ We're thrilled to hear that we provided you with a fast and enjoyable experience. ? Your satisfaction means the world to us! #LakeAnneServiceCenter #FastService #PleasantExperience #Reston
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?? #LASC provides great auto service! Prompt, knowledgeable and thorough. ? #Reston #AutoRepair ?
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