Business Solutions
English Español
SureCritic / Auto Repair / Mad Hatter Muffler And Service
business image

Mad Hatter Muffler And Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(720 Reviews)
91
Write a Review
Schedule Appointment

Score Details

5 stars
88%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
4.0
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

When it comes to service Mad Hatter is second to none. We know how important it is to keep your vehicle running in tip top shape so we guarantee you all around quality care. There's nothing we can't take care of or fix. You'll always get a quote up-front before any work is done. When it comes to service Mad Hatter is second to none. We know how important it is to keep your vehicle running in tip top shape so we guarantee you all around quality care. There's nothing we can't take care of or fix. You'll always get a quote up-front before any work is done.

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(860) 628-8888
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
176 Queen Street Southington, CT 06489-2011
Get Directions
Mad Hatter Muffler And Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(720 Reviews)
Write a Review
Recent Reviews
AT
gravatar
ALINE T.
Southington, CT
Honda Civic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
My front airbag symbol was lit constantly,
They diagnosed and fixed the problem with their usual efficiency and courtesy.
They always make me feel as if I (and my problem) matter to them.
SM
gravatar
Susan M.
Southington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
10
work on my car
they do an awesome job. They only do what I need and not what I don't need. They save me money. I can't go anywhere else ever again because I don't like others that tell me I need things done and I don't need them done they fix what I need done which is highly appreciated. Thank you very much. Recommend you guys to everybody.
Verified Customer
Plainville, CT
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
my recent car repair
always satisfied and happy and always appreciate the quick appointments and repairs done on my car.
Jeff and his group are the best mechanics around...been doing business with MadHatter for about 10 years.
SC
gravatar
SHERRY C.
Southington, CT
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
2009 black Chevy Malibu
You guys are great. Very helpful and honest
CM
gravatar
CAROL M.
Southington, CT
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
As always very pleased with service
As always very pleased with the service mad hatter provided...I will recommend them if someone is looking to have car repairs.
GH
Greg H.
Plantsville, CT
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Greg said they do a great job all the time.
Recommended
AS
Alyssa S.
Bristol, CT
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Alyssa said they did a really good job.
Recommended
CG
Cristian G.
Southington, CT
Subaru Legacy (Natl)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Cristian stated they are the best business to go with, they treated him with respect, they took their time with him. They were kind with him.
Recommended
MP
gravatar
michael p.
Southington, CT
Ford Fiesta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Jeff was very helpful and knowledgeable
I recommend Jeff and Mad Hatter. They are very knowledgeable and helpful.
JS
gravatar
JUDY S.
Cheshire, CT
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Jeff is the BEST!
Jeff and his team are amazing, they do great work and have integrity - something you do not see at some dealerships sadly. He has done a multitude of work for us and always perfect...
JD
gravatar
JOE D.
Southington, CT
Ram 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Ram 2500 4WD
Jeff is absolutely awesome!!! Got my truck in right away! Very knowledgeable. Prices reasonable! Highly recommend!!
BD
gravatar
BRIAN D.
Plainville, CT
Chevrolet Cobalt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Oil change
Jeff and his staff always do a great job. Trust my car to them.
IM
Irene M.
Connecticut
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Irene said she loves going there, but they are so busy it makes it a little hard at times.
Recommended
MR
Max R.
Plantsville, CT
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Max said they were punctual getting the work done, and they did a good job.
Recommended
TD
Tony D.
Southington, CT
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Tony said owner was very helpful, kept him in the loop at all times and found a couple more things that needed to be done, said these were the things that needed to be done right away. It was a great service and he will be taking it back for more service.
Recommended
Displaying Review 1 - 15 of 720 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.