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Master-Tech

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,401 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

Categories
Contact
(301) 208-9399

Business Hours

Mon
8:30 AM - 6:00 PM
Tue
8:30 AM - 6:00 PM
Wed
8:30 AM - 6:00 PM
Thu
8:30 AM - 6:00 PM
Fri
8:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
8027-F Snouffer School RD Gaithersburg, MD 20879-4702
Master-Tech's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,401 Reviews)

PS
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PAT S.
Gaithersburg, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Lights out
As always Tony and his staff are pleasant and make you feel like your business is important to them. The car's headlights stopped working. We were able to get an appointment quickly and the car was fixed the same day. While the car was there for that problem we also asked for an oil change. Great team

FH
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FRED H.
Montgomery Village, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Quick and Easy
Always receive quick, professional service from this team.

SK
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STAMATIOS K.
Gaithersburg, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Excellent
Master Tech provides excellent service, my vehicle was completed in a timely manner, their employees are very knowledgeable, professional, polite and respectful!!!

KM
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KELLI M.
Rockville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2025
verified customerVerified Customer
10
Honda Civic B1 Service
As always, Tony and his crew were friendly, knowledge and price reasonable. I have never had any issues with my service, after being a customer for more than a decade. Thanks Team!

NM
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Nona M.
Gaithersburg, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
10
Excellent Service
I have been going to Master-Tech for a number of years. You can always count on them to fix your car in a timely manner, and I have always had a good experience with them. They are all really nice, really friendly and in my opinion the best car repair center around.

XS
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XIMENA S.
Silver Spring, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Excellent
Excellent, professional and ethical service
Highly recommended

MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
excellent/ outstanding
as a first time customer, I met several long-term customers while I was at Master Tech. First I want to thank Mr. Navarro and his team for an outstanding job. They did checking my VW beetle. Mr. Navarro kept me involved every step that he was going to take how long it would take and the condition of the car.
it’s hard for me to put into words how grateful and appreciative I am of the excellent outstanding service I received at Master Tech. There is no doubt that I will return anytime. I have any question about my car. I trust him and his team to give me an honest evaluation and completely fulfill what they say they can do. Thank you very much.

JB
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JHUMAR B.
Montgomery Village, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Master Tech Auto Repair
Luis was very helpful and explained everything in detail of what needs to be done with my car. Prices are fair and work was excellent. Tony, the owner, was also great.

Verified Customer
Germantown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
10
Excellent
Perfect auto mechanic store I found

MD
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Mary Lou D.
Montgomery Village, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
10
Always great service
Oil change and tire rotation handled promptly. Friendly courteous service, as always. Suggested transmission service but I didn't have time that day. Will return on Friday to get that work done.

MD
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MARY D.
Montgomery Village, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Oil change and more
Tire rotation was free as I had purchased tires from them a few years ago. Oil changed. Prompt friendly service. Checked transmission fluid and says that needs to be changed too, but I didn't have time today. Will come back Friday. I think they take good care of my car.

JA
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JOSE F A.
Gaithersburg, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Amazing the work performed putting new tires
It is comforting to know that we take our car to a group of professionals that will always do an excellent job at Masters Tech. Thank you so much!
Tony from Master-Tech responded on 01/12/2025 09:33 AM

We're glad to hear you feel right at home with us! ?✨ It’s our honor to keep your car running smoothly, and we aim to provide the best service every time. Here’s to many more trouble-free miles. Keep cruising with confidence! ?️ #MasterTech #CarCare


MM
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MIKE M.
Laurel, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Exceptional Customer Service
Tony and his team are true professionals. No double talk or pressure to upsell like the dealerships. My entire family gets all their maintenance done at this shop
Tony from Master-Tech responded on 01/05/2025 09:33 AM

We appreciate your stellar review! ? It’s great to hear that you and your family trust us with your maintenance needs—feels like we’re part of the family now! ? Our goal is to keep it straightforward and hassle-free, just like a relaxing Sunday brunch. No one enjoys a side of upselling with their repairs! Thanks for being part of our Master-Tech community! #CustomerFirst #TeamworkMakesTheDreamWork


SK
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SHADI K.
Bethesda, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2024
verified customerVerified Customer
10
Best Mechanics
As always they provided great service and great communication so I know what is going with the car.
Tony from Master-Tech responded on 12/23/2024 09:33 AM

We appreciate you taking the time to share your experience! ?✨ It’s fantastic to hear that our service and communication hit the mark once again. After all, who doesn’t like to stay in the loop? We’ll keep the updates coming faster than your favorite playlist! ? #MasterTechService #CommunicationIsKey


HH
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HERBERT H.
Gaithersburg, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2024
verified customerVerified Customer
10
always satisfied
I bring my car into Master-Tech because I’m confident in their capabilities and trustworthiness
Tony from Master-Tech responded on 12/12/2024 09:33 AM

We appreciate your confidence in us! Trust is the fuel that keeps our engines running smoothly, and we're glad to know that you feel your vehicle is in good hands with our team. Your satisfaction is our ultimate road trip destination! ?? #MasterTechTrust #HappyCustomers

Service Coupons and Posts

Thanks for the awesome review! 🚗 We're thrilled to help get your Prius road-trip ready—hopefully, no dipsticks on the driveway this time! 😂 Your confidence means the world to us. Safe travels ahead! #MasterTech #ReadyForTheRoad
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Thank you for the awesome review! 🚗💨 Honesty and great service are our fuel! We’re thrilled you find us reasonably priced – we promise, no hidden fees under our hoods! 😉 #MasterTech #HonestAutoCare
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Thanks for the stellar review! ?⏰ We love keeping things timely—after all, your car shouldn't be the only one in gear! Your satisfaction fuels our engine! ?️ #MasterTechMagic #TimelyRepairs
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?? Big thanks for recognizing our friendly service! We love turning complex car repairs into easy chats. Our team is here to keep your wheels spinning smoothly—no secrets here! ?? #MasterTech #CustomerCare
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We're blushing! ? Thanks for trusting us with your ride for over 20 years! We promise to keep those unnecessary repairs at bay—no one likes a surprise bill! ?? Here's to many more road trips ahead! #MasterTech #CustomerForLife
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Thank you for the high praise! We strive for satisfaction—like a well-tuned engine! ?? Your recommendation means the world to us. Keep cruising and we'll keep servicing! #MasterTechMagic #CustomerLove
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Thank you for the kind words! ?✨ We're thrilled to provide a top-notch experience every time you visit. Remember, we're here to keep your ride running smoother than your favorite playlist! ? #MasterTechMagic #RideInStyle
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We're thrilled to hear about your long-term partnership with Tony! ?? No unnecessary repairs, just honest service at great prices—Tony's motto! Thanks for trusting us with your ride! ? #MasterTech #CustomerFirst
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Big repairs? We’ve got you covered! ?️ Thanks for trusting us with your engine and structural fixes – your car appreciates the upgrade! ?? We may not be the cheapest, but we believe in investing in trust and experience. #MasterTech #AutoCare
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We're thrilled to hear you had an excellent experience! At Master-Tech, we believe in transparency—like a clear windshield! ?? Thanks for trusting us with your automotive needs. We promise to keep the good work rolling! #AutoCare #MasterTechMagic
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Thanks for the fantastic review! ?? We love tackling issues faster than a cheetah on wheels! We're thrilled we could diagnose and fix your car so quickly, and we appreciate your trust in our advice. Here’s to smooth drives ahead! ?️✨ #MasterTech #AutoCare
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Thank you for trusting Master-Tech with your dashboard dilemmas! ? We're on a mission to keep those warning lights off and your rides smooth! Keep cruising, and we'll be here when you need us! ?✨ #MasterTechMagic #DashboardDoctor
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Thanks for the awesome review! ?✨ We’re thrilled to hear Tony and the team have earned your trust over the years. Your satisfaction is our fuel! Here's to more smooth rides together! ?️ #MasterTech #CustomerSatisfaction
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Your review has us buzzing with joy! ?⚡️ We're thrilled to hear about your experience with Luis and our team. No overcharging here—just honest work and great service! Looking forward to keeping you and your ride in top shape. ? #MasterTech #CarCare
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?? Thank you for your fantastic review! We're thrilled to hear that our service hit the mark. We take pride in being thorough and explaining every detail—it's how we roll! ? Your support keeps our engines running! #CustomerSatisfaction #MasterTechMagic
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We love hearing that our speedy service keeps you coming back! ?? Thanks for trusting us at Master-Tech. We promise to keep your ride running like a champ! #StayMasterful #SpeedyService
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We're blushing! ? Thank you for the incredible feedback. At Master-Tech, honesty and communication are our fuel. We're thrilled to keep your ride running smoothly! ?✨ #MasterTechMagic #AutoCareExperts
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Thank you for the stellar review! ?✨ At Master-Tech, we believe in giving your vehicle the full movie – no cliffhangers! We're thrilled to hear you found our team thorough and trustworthy. Let's keep those wheels turning! #MasterTech #AutoCare ?
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Thanks for the kind words! We're thrilled to be your go-to for engine replacements and routine service. ?✨ Helping your older vehicles run like new keeps our gears turning! Keep cruising, and see you next time! #MasterTech #CarCare
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?? We love keeping you and your ride happy! Thanks for trusting us with your 2010 Lexus. Timely service is our jam—no oil change blues here! ? Come back anytime for a tune-up or just to chat about cars! #MasterTechMagic #AutoCareExperts
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We’re thrilled to hear you had a great experience with both your Hondas! ?? At Master-Tech, we don't just fix cars—we save your wallet too! Thanks for trusting us with your rides! Remember, we’re just a speed dial away! ?? #MasterTech #CarCare
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We’re thrilled to hear you had a great experience! ?? Quick service and reasonable prices are our ‘shock’-ing specialties! Thanks for choosing Master-Tech; we’ll always keep your ride in top shape! See you again soon! ? #HappyDrivers #MasterTechMagic
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Hey there, Eddie! ? Thanks for the kind words! We're thrilled to be your go-to for automotive needs. Your support means the world to us! #MasterTech #5StarReview
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?We're revved up by your review, Ethel!?? Thanks for choosing Master-Tech for your automotive needs. We're honored to have kept you on the road for over 20 years! #CustomerAppreciation #MasterTechRocks
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Thanks for the ⭐⭐⭐⭐⭐ review, Lance! We're thrilled to hear that you had a quick alignment and are happy with our work. We appreciate your support! ?? #MasterTech #FiveStarService
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Thank you for the fantastic review! We're thrilled to have been a part of your car care journey for 15 years. ? Our team is always here to help and we appreciate your support! #MasterTech #CarCare
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Thanks for the rev! We take honesty, service, and courtesy seriously ? We're thrilled to have met your expectations. Can't wait to assist you again! #CustomerSatisfaction #MasterTech ?
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? Thanks for the kind words! We're glad to hear you enjoyed our service. Your support keeps our engines running smoothly! ?? #CustomerAppreciation #MasterTechCare
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? Thanks for the kind words, Eliezer! We're thrilled to hear that you had an excellent experience with our owner, Tony, and our team. Your recommendation means the world to us! ? #MasterTech #CustomerAppreciation
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Thanks for the stellar review, Ray! ? We always strive to solve problems, big or small. We're glad you noticed our attentive approach and effective communication. Your support means a lot! ? #HappyCustomers #MasterTech
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Thanks for the stellar review, Ethel! ? We're thrilled to be your go-to shop in Maryland. ? Our team takes pride in being honest and providing top-notch service. Your kind words mean the world to us! #MasterTech #BestShop
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Thanks for the five stars! ? It's great to know you appreciate our ethics, fair pricing, and efficient service. We're thrilled to have your recommendation! #MasterTech #CustomerSatisfaction
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Thanks for the stellar review, Ray! ? We're thrilled to hear that you had a top-notch experience. We strive to provide great service at a fair price. Your support means the world to us! #CustomerAppreciation #MasterTech
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Thanks for the awesome review, Zelda! ? We're thrilled to be your go-to for car care. Friendly service and top-notch work are what we're all about! #CustomerAppreciation #FiveStars
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? Thanks for the raving review! We're glad we could save your brakes and your wallet! Our team at Master-Tech is always here to provide top-notch service with a smile. ?? #CustomerSatisfaction #BrakeExperts
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? We're thrilled to hear about your positive experience with us, and we're glad we could get your car running smoothly! Thanks for choosing Master-Tech, and we'll be here for all your automotive needs! ? #CustomerSatisfaction #MasterTechExperience
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We're revving with excitement! ? Thank you for the kind words, Jose F! ? We're thrilled to be your go-to for trustworthy and professional service. Look forward to keeping you on the road! #CustomerAppreciation #MasterTechMagic
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Hey there, Marquette! Thanks for the stellar review ? We're glad you enjoyed our friendly and efficient service. And who can say no to a coffee bar? ?☕️ #HappyCustomers #MasterTech
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We're thrilled to hear that you're always happy with our service, Lori! Thanks for trusting us with your 2015 Mercedes ? We appreciate your support! #MasterTech #HappyCustomers
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Wow, 20 years of loyalty! ? Thanks for sticking with us, even from afar! ? We're honored to have your trust and support, and we're always here for you. #CustomerAppreciation #MasterTechFamily
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Thanks for the ⭐⭐⭐⭐⭐ review, Amanda! We're thrilled to hear that Tony delivered top-notch customer service. We look forward to having your vehicle back for its next service! ? #CustomerSatisfaction #MasterTech
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Thank you for the 5-star review! ? We're thrilled to have gone above and beyond for you. Your trust and satisfaction drive us to keep delivering exceptional service! ? #CustomerSatisfaction #MasterTechAppreciation
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Hey there, Brad! ? We appreciate your support and are thrilled to hear that we could provide you with a speedy and efficient service. Thanks for being a part of the Master-Tech family! #HappyCustomer #MasterTechMagic
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? We're so glad we could shed some light on your headlight issue, Daniel! Thanks for the 5-star review! ?? #HappyCustomers #AutoRepair
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? Thanks for the love, Ana! ? We're thrilled to provide excellent service that satisfies. Your recommendation means the ?. #CustomerAppreciation #MasterTech
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Thanks for the 5-star review, Aquanda! Your trust in Master-Tech means a lot to us. We're glad the oil change went smoothly. See you next time ? #MasterTech #CustomerExperience
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????? Thank you for the glowing review! We're thrilled you had a positive experience with us at Master-Tech. We're glad we could help you out and provide great service! #MasterTech #ThankYou #Gaithersburg ?
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? Thank you for your 5-star review! ? We're thrilled to hear that you found our service fast, easy, and our team knowledgeable. ⚡️ We appreciate your support! #MasterTech #AutoExperts #CustomerSatisfaction #Gaithersburg
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? Thank you for your kind words! Our team at Master-Tech is grateful for your trust and support. We'll continue to provide you with professional and courteous service. ? #CustomerAppreciation #Trustworthy #Professional
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? Thank you for the 5-star review! ? We're thrilled to hear that you found our service efficient, friendly, and great! ? Your feedback means the world to us! ?? #CustomerAppreciation #MasterTech #GreatService
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? Thank you for your review! We're thrilled to hear that you found our service courteous and efficient. ? Your satisfaction is our top priority! ? #CustomerAppreciation #MasterTechAuto #QualityService #FiveStarReview
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Thanks for the kind words, Janet! ? We're so glad you had a great experience with Tony and the team. #Gaithersburg #MasterTech #ServiceExcellence ?
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Thanks for the kind words, Manuel! ? We're so glad you had a good experience at Master-Tech! #Gaithersburg ? #HappyCustomers ? #CustomerSatisfaction ?
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Thanks for the kind words, Jose F! ? We're proud to provide excellent service to our customers in #Gaithersburg. ? #HappyCustomers #MasterTech
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We ❤️ our employees! ? #MasterTech #Gaithersburg ???
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Thanks for the kind words, Sandra! ? We're so glad you had a great experience with us. #MasterTech #Gaithersburg ?
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Thanks for the kind words, Nathaniel! ? We're glad to hear that we could get your car back up and running in no time. #MasterTech #Gaithersburg #CarRepair ?
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We're so glad we could help, Kimarie! Thanks for the 5-star review and for trusting us with your car. ? #Gaithersburg #MasterTech #Cars #HappyCustomer
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Thanks Anderson! ? We're thrilled to hear you had a great experience with us. #MasterTech #Gaithersburg #QualityWork #CustomerService
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Thanks for the kind words, Cassandra! ? We're glad we could get you back on the road safely. ? #MasterTech #Gaithersburg ???
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