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Masterworks Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(923 Reviews)
94
Write a Review
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Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
4
Total ReScores™
5.0
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

Honest. Reliable. Customer-Focused.
A no-pressure, friendly Cleveland auto shop that will treat you like royalty. Honest. Reliable. Customer-Focused.
A no-pressure, friendly Cleveland auto shop that will treat you like royalty.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(216) 321-3134
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1789 S Taylor Rd Cleveland Heights, OH 44118
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Affiliations

Masterworks Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(923 Reviews)
Write a Review
Recent Reviews
CB
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Chris B.
Cleveland, OH
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Great
Everytime I take my car there it's always a great experience. Very pleasant very honest and definitely a reputable respectful place to get your car serviced.. My go to for my car service needs
SM
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Sean M.
Cleveland, OH
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Awesome as always
No Job to small for the best service in town.
RP
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Renee P.
Shaker Heights, OH
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Great prompt service
I have finally found an auto repair business that I can trust to fix my car quickly and for a fair price. The people at Masterworks are friendly, helpful and respectful. I would happily recommend them to my friends.
DH
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Diane H.
Cleveland, OH
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
They were very helpful.
I went for an e-check, but they graciously helped me with another problem.
Verified Customer
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
verified customerVerified Customer
9
Echeck quick and easy
Great place to get your echeck
MP
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MIRIAM P.
South Euclid, OH
Buick Regal
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Excellent as always
In for a routine oil change. Car was taken at the scheduled appointment time and finished promptly. I always appreciate the that.
AS
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A S.
Beachwood, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/07/2025
0
Coming here is a waste of time
If you happen to own a classic car, don't waste your time contacting this shop. I used to bring my car here all the time and was even able to use a loaner, but these days are long gone. Things have taken a different turn since the passing of the previous owner. I don't recommend this shop. There are better auto repair shops around.
AS
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A S.
Beachwood, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/07/2025
0
Coming here is a waste of time
If you happen to own a classic car, don't waste your time contacting this shop. I used to bring my car here all the time and was even able to use a loaner, but these days are long gone. Things have taken a different turn since the passing of the previous owner. I don't recommend this shop. There are better auto repair shops around.
AS
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ANNA S.
Beachwood, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/07/2025
0
This shop refused to do oil change in my car
If you happen to own a classic car, don't waste your time contacting this shop. I used to bring my car here all the time and was even able to use a loaner, but these days are long gone. Things have taken a different turn since the passing of the previous owner. I don't recommend this shop. There are better auto repair shops around.
MN
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Maria N.
Cleveland, OH
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Routine maintenance
They always do a great job and the charges are reasonable
DS
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Doug S.
Cleveland, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
Professional and Trustworthy
I’ve alway been wary when shops recommend that XYZ needs replaced. Masterworks sends you photos of the problem parts with their recommendations. Always very professional and reasonably priced for the high level of service.
SR
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Susan R.
Cleveland, OH
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
10
Excellent Customer Service
Masterworks was very thorough and did everything they could to make me, the customer, satisfied. They are very reasonable, honest, provide excellent mechanical services, and fantastice customer service!
Verified Customer
Cleveland, OH
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Excellent service
The only mechanic I trust!
ES
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Ellen S.
Cleveland, OH
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Appreciated
The team at Masterworks is exceptional, they are professional and thoughtful along with excellent work. Your service is appreciated.
AK
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Akhilesh K.
Beachwood, OH
Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Brake service
It’s been more than a year since I have been getting my cars serviced here. I highly recommend their service for professional, reliable and quality workmanship.
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