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Matthew's Service & Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(947 Reviews)
97
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Matthew’s Service & Repair has a full automotive Service Center. We service all makes & models and offer competitive pricing with certified technicians. We do it all, from oil changes all the way to major engine repairs. Let us tend to all of your car care needs! Matthew’s Service & Repair has a full automotive Service Center. We service all makes & models and offer competitive pricing with certified technicians. We do it all, from oil changes all the way to major engine repairs. Let us tend to all of your car care needs!

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(704) 845-3070
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3496 Gribble Rd Matthews, NC 28104
Get Directions
Matthew's Service & Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(947 Reviews)
Write a Review
Recent Reviews
DB
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Deborah B.
Matthews, NC
Cadillac XT4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Great service
This was my first visit. I went in for an oil change and filter. That is exactly what work was performed, plus rotating my tires because Steve said it was needed. He did that at no charge! I didn't realize that they were also an inspection station so as I was checking out I said I would make another appointment. Steve checked and said he had some time so he would do it right then.
It is so nice to find someone who is so accommodating and caring about their customers. I would definitely recommend them to everyone.
RW
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Ronald W.
Matthews, NC
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Quick diagnosis and solution
I called about a check engine light. Steve said come in and we’ll run the diagnostics. He discovered my battery was weak. He put one in in short order and had me in and out in 1/2 hour. I’m very pleased.
RA
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Rod A.
Matthews, NC
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Routine Plus!
Great oil and filter change and found an issue with coolant cap!
BB
Barb B.
Charlotte, NC
Mazda CX-30
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Great Service Again!
It was time for my oil change n tire rotation. They took my car in ontime, the oil change and tire rotation was done in the time quoted.
They checked into future maintenance, I paid the bill and was on my way home in less than an hour.
Fast, efficient and friendly service.
LV
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Lexi V.
Matthews, NC
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
amazing service affordable prices
amazing service affordable prices
PD
Peter D.
Matthews, NC
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
Category: Service
Peter said they met every expectation he had. They were quick, honest, and had good service.
Recommended
SS
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Sherly S.
Matthews, NC
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Outstanding service!
I have been taking my car to MS&R for years now and I am never switching to any other shop! The guys have gone above and beyond to help me and my family in so many ways. I am forever grateful for all the wonderful work they do! THANK YOU!
WL
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Wanda L.
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Excellent service
Great service and quality work. They treat you like family. Highly recommend them.
GN
George N.
Matthews, NC
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Great work
Never a problem
DV
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Donald V.
Charlotte, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
Excellant and Honest
Honest, fair, quality work. Need I say more
EP
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Elizabeth P.
Charlotte, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
10
Car check-up
I took my car to Matthews Service and Repair to just to have it checked out to see if I need work on my brakes and was really impressed with the service. Stephen took the time to thoroughly inspect my car and gave me honest feedback, without trying to upsell anything unnecessary. The process was quick, professional, and gave me peace of mind. I highly recommend Matthews Service and Repair for anyone looking for reliable and trustworthy service!
NK
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Nils K.
Matthews, NC
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Serviced 2 Vehicles. Great Job
Had my Lexus GS350 and Jeep Wrangler serviced at Matthew’s. Had oil changes on each, vehicle inspection and both cars checked over front to back.
Service was done as promised and team at Matthew’s was easy to work with.
Will be bringing all our family vehicles as it’s great to work with honest people.
Verified Customer
Charlotte, NC
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Excellent
Excellent service. I refuse to use another mechanic’s shop.
FU
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Fran U.
Matthews, NC
Lincoln Town Car
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Service
Brought my car in for an oil change and a light on my dash board......was pleased with the service and honesty of the staff.
JW
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Jonah W.
Matthews, NC
Toyota Sequoia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Great service
Just had some work done, imo great value and honest. Is what it is type service, that we all need.
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