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Mike White Ford of Coeur d'Alene

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(7,140 Reviews)
76
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5
9
Total ReScores
4.8
ReScore Average
76
Net Promoter Score ®

Business Details

About

We are dedicated to providing our customers with exceptional service whether it is sales or service! Community involvement is very important to us, with education at the top of the list. Check out our website for more information! We are dedicated to providing our customers with exceptional service whether it is sales or service! Community involvement is very important to us, with education at the top of the list. Check out our website for more information!

Categories
Ford Dealer , Used Car Dealer, Car Maintenance
Contact
(208) 664-9211

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
10:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
315 W Clayton Ave Coeur D'Alene, ID 83815

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
76
Net Promoter Score ®

Business Details

About

We are dedicated to providing our customers with exceptional service whether it is sales or service! Community involvement is very important to us, with education at the top of the list. Check out our website for more information! We are dedicated to providing our customers with exceptional service whether it is sales or service! Community involvement is very important to us, with education at the top of the list. Check out our website for more information!

Categories
Ford Dealer , Used Car Dealer, Car Maintenance
Contact
(208) 664-9211

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
10:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
315 W Clayton Ave Coeur D'Alene, ID 83815

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5
9
Total ReScores
4.8
ReScore Average
76
Net Promoter Score ®

Business Details

About

We are dedicated to providing our customers with exceptional service whether it is sales or service! Community involvement is very important to us, with education at the top of the list. Check out our website for more information! We are dedicated to providing our customers with exceptional service whether it is sales or service! Community involvement is very important to us, with education at the top of the list. Check out our website for more information!

Categories
Ford Dealer , Used Car Dealer, Car Maintenance
Contact
(208) 664-9211

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
10:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
315 W Clayton Ave Coeur D'Alene, ID 83815
All Departments' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(7,140 Reviews)

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Verified Customer
Airway Heights, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Category: Service
Outstanding Customer Service
Kent, Adam and the mobile service team are the best in the biz. Great communication and speedy service. We love using them for our Ford recalls. Thank you so much!!!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 04/10/2025 01:15 PM

We're glad to hear that Kent, Adam, and the mobile service team made such a great impression! It's always a perk to have a team that keeps things moving fast and up to date. Staying on top of those Ford recalls shouldn’t feel like a chore, and your compliments on our communication make our day. Here’s to more smooth rides ahead!

Employees worked with

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Verified Customer
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Category: Service
Professional Excellent Service
This was my first experience with the Mike White mobile service, and I couldn’t be more delighted. Mike White Ford's mobile team completed my 60,000-mile service at my residence in just an hour. It was incredibly convenient!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 04/10/2025 07:51 AM

We're excited to hear that your first experience with our mobile service was so delightful! Our team strives to bring convenience right to your doorstep, and it sounds like they hit the nail on the head with your 60,000-mile service. Who knew car maintenance could be done in your PJs? We're glad we could make your day a little easier. Rest assured, we’re here for all your future automotive adventures!

Employees worked with

JL
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JOHN L.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
9
Category: Service
Excellent Service
Mike White Ford was able to find the right part for my vehicle, even though it was hard to find. They were able to do the work for $400 less than they quoted me. I was extremely happy with the results. The car works better than ever. The staff was very pleasant. I have taken my car numerous times to fix things.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 04/08/2025 04:35 PM

Thanks for the review, John! We’re so glad to hear that our team was able to track down that elusive part for your vehicle—like automotive treasure hunters! Saving you $400 is just the cherry on top. It’s great to know your car is running better than ever, and we appreciate your trust in us for your automotive needs time and again. Our staff will be pleased to know they made a great impression during your visits. See you next time; enjoy the road!


Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Category: Service
Oil Change
Our oil change took longer than expected. By the time the oil change was completed and a new in cabin air filter installed we had been there 2 hours. Not the usual experience. We were kept apprised of the delay. They did give us 2 coupons for a car wash so all went well.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 04/08/2025 11:03 AM

We appreciate you sharing your experience with us. It’s always our goal to have you in and out fast with a car that's fully ready to hit the open road! While two hours for an oil change isn’t quite the speed record we aim for, it’s great to hear that our team kept you informed and that the car wash coupons were a nice bonus. If you ever find yourself with a similar wait, feel free to put your feet up and enjoy a good book—or maybe an episode or two! Your patience and understanding are truly valued.

Employees worked with

TM
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Tim M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Category: Service
Oil change / Tire rotation / Transmission fluid change
Brent Parker was my advisor, and he did very well. The service was done timely without any issues that I can see.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 04/08/2025 11:05 AM

It’s great to hear that your experience with Brent was smooth sailing, Tim! Timely service without issues? That’s what we strive for! We appreciate you choosing us for your automotive needs, and we’ll be sure to keep the good vibes rolling. Safe travels!

Employees worked with

CH
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CHRIS H.
Mead, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Category: Service
Ford Ranger Preformance Tune
Even though I didn't buy my Raptor Ranger at this dealership you would never have known. They were great and treated me as if I had. Great service and people!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 04/08/2025 11:16 AM

It's fantastic to hear that you felt right at home at our dealership! We believe that great service shouldn't be reserved for only those who acquired their ride at Mike White. Our team prides itself on treating everyone like family, whether they're exploring options or just sharing the love for hot wheels. If you ever need anything, even just some spirited conversation about trucks, you know where to find us!


SL
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SUSAN L.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
9
Category: Service
Great service
On time appt and pleasant staff
Katrina S. from Mike White Ford of Coeur d'Alene responded on 04/08/2025 11:17 AM

We're glad to hear your appointment was on time and that our staff made your experience pleasant, Susan! It's our aim to keep things running smoothly and provide a friendly atmosphere—like a well-oiled machine with a touch of hospitality! We appreciate your feedback and look forward to having you back anytime you need our assistance.


HM
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HAROLD M.
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Category: Service
Bronco Badlands
We purchased out second vehicle from Jon Carey this week. Jon is easy to work with and very knowledgeable. We highly recommend Jon and Mike White Ford.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 04/03/2025 10:32 AM

It's fantastic to hear that you've secured your second vehicle with us! Your recommendation means the world to us, and we're here whenever you're ready for the next adventure. Happy driving!

Employees worked with

CS
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Carter S.
Airway Heights, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
Top Notch Servixce
The mobile service is amazing. Kent and Adam provide great customer service and communication. Always a smooth and easy experience.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 04/03/2025 10:32 AM

We appreciate your feedback and are delighted to hear that you had such a positive experience with our mobile service. We're here to make your life a little easier, one oil change at a time! If you need anything else, don't hesitate to reach out.


KA
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KENNETH A.
Rathdrum, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Category: Service
Thorough
Kevyn was very helpful and wanted to be sure I wouldn't have any more problems with my truck. He was very professional and kept his word about timing. Then he over delivered and had my truck finished early.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 04/03/2025 10:33 AM

We appreciate your feedback and are glad to hear about your positive experience with Kevyn. We're always here to help, so if anything else comes up, don't hesitate to reach out. Safe travels in your newly serviced truck!

Employees worked with

NW
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NICK W.
Kellogg, ID
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/31/2025
verified customerVerified Customer
3
Category: Service
Still leaking coolant.
Bright my truck in for the second time to be looked at for a coolant leak. Water pump replaced this time and the leak is still very persistent and did not slow at all. Now I have to return a THIRD time for the same issues
Employees worked with

MG
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MARTY G.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Category: Service
Oil change
I always receive prompt courteous service.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 04/03/2025 10:35 AM

We appreciate your feedback and are pleased to hear that you consistently receive prompt and courteous service. Our team takes pride in making every visit a pleasant experience, and it’s great to know we’re hitting the mark. We look forward to continuing to provide you with top-notch service in the future!

Employees worked with

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Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Category: Service
Excellent Service
.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 04/03/2025 10:36 AM

We're glad to know you had a five-star experience. Your feedback helps us keep things running smoothly. Happy driving!

Employees worked with

MS
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MICHAEL S.
Saint Maries, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Category: Service
Great Service!
Thanks to Kevyn and the crew there for the great service! Also had some mobile service done and it was great too!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 04/03/2025 10:36 AM

We appreciate your feedback about the great service you received from Kevyn and the team! We strive to make every experience as smooth as a freshly paved road, so it's fantastic to hear that we hit the mark. If you have any other vehicle needs, you know where to find us!

Employees worked with

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Verified Customer
Airway Heights, WA
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Category: Service
Great Service
Kent, Adam and the mobile service team are amazing. Great customer service and communication. Always a smooth and easy experience.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 03/26/2025 01:46 PM

It's fantastic to hear that Kent, Adam, and our mobile service team made your experience smooth and enjoyable! We strive to keep the communication lines open, and it's great to know that our efforts are hitting the mark. If you ever need us for anything else, we're just a call away – or a mobile unit zoom away, depending on how you're looking at it!

Employees worked with
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