business image

Mullins Automotive & Truck Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(56 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

Mullins Automotive & Truck Service, Inc. in Ocala, FL is a complete auto & truck maintenance facility that repairs and services a diverse range of gas & diesel vehicles. Whether you need to schedule a regular maintenance appointment or you require repairs due to damage or malfunction, look no further! We believe that every customer is Mullins Automotive & Truck Service, Inc. in Ocala, FL is a complete auto & truck maintenance facility that repairs and services a diverse range of gas & diesel vehicles. Whether you need to schedule a regular maintenance appointment or you require repairs due to damage or malfunction, look no further! We believe that every customer is special, and deserves prompt, courteous, honest service with competitive pricing. We specialize in Ford and the Ford Powerstroke Diesels. Our technicians are factory trained and certified to provide the best service to you. Mullins Automotive & Truck Services, Inc. offers our customers a wide variety of services from brake jobs, tune-ups, and suspension work to transmission overhauls, rear differential rebuilds, and complete engine replacements. We take care of electrical repairs, AC work, and power window repairs as well as 7.3 injectors and 6.0 cooler kits. Plus we have a full-service Accessories shop. Locally owned and operated since 2000. ...more

Categories
Auto Repair, Oil Change, Diesel Services
Contact
(352) 401-0889

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
726 N Magnolia Ave Suite 100 Ocala, FL 34475
Mullins Automotive & Truck Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(56 Reviews)

KS
gravatar
KATHY S.
Ocala, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Awesome repair shop
This was the first time I took my car to the shop.It was fantastic.I dropped the car off.They did the repairs called me when it was done I came back everything was Taking care of as it should.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Number one quality work fair price.
good mechanics they do what they say. They do always quality work no jerking around straight up. I’m thankful for their service of my vehicle. Great service recommend them always.

RW
RONDA W.
Ocala, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Another big car repair, thanks Paul and crew❣️
Always so kind and helpful. Once again Mullins came to my rescue. So grateful to have a great mechanic at the ready🙏🏼❤️
DWAYNE S. from Mullins Automotive & Truck Service Center responded on 04/10/2025 12:57 PM

We appreciate your positive feedback regarding your experiences at Mullins Automotive & Truck Service Center. It is gratifying to know that our team has consistently met your needs and provided you with reliable service. Your recognition of our commitment to customer care is valued, and we look forward to continuing to support you with any automotive needs in the future.


LW
LARRY W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
9
Oil service
Great work on time
DWAYNE S. from Mullins Automotive & Truck Service Center responded on 04/10/2025 09:26 AM

We appreciate your feedback regarding your recent experience. It is gratifying to know that you found our work to be of high quality and completed in a timely manner. Your satisfaction is important to us, and we look forward to maintaining this level of service in the future. Thank you for choosing us for your automotive needs.


Verified Customer
Belleview, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Knowledgeable on repairs and reasonably priced.
Did diagnostic. Advised what needed to be done. Turned out to be less then what was previously told to me from the Dealership. It was repaired and took less time and money elsewhere.
DWAYNE S. from Mullins Automotive & Truck Service Center responded on 04/09/2025 01:22 PM

We appreciate your feedback and are pleased to hear that our diagnostic services provided clarity on the necessary repairs. It is our goal to ensure that our customers receive accurate information and efficient service. Your satisfaction with both the cost and time taken for the repair reinforces our commitment to serving our clients effectively. Thank you for choosing Mullins Automotive & Truck Service Center.


Verified Customer
Ocala, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Great experience!
My experience with Mullins Automotive has been amazing so far. The mechanic that I had been using for over 20 years retired and recommended Mullins for my F-150 and I was very hesitant to use anyone else but they have done great, reliable work every time I have gone there. They always get the job completed on the same day and the cost is always lower than I am expecting. I definitely recommend Mullins Automotive for anyone looking for a great mechanic!
DWAYNE S. from Mullins Automotive & Truck Service Center responded on 04/09/2025 01:23 PM

We appreciate the opportunity to serve you and are pleased to hear about your positive experience at Mullins Automotive & Truck Service Center. It is gratifying to know that you have found our services reliable and that we have met your expectations in terms of quality and cost-effectiveness. Your endorsement means a great deal and reflects our commitment to providing excellent automotive care. If you have any further needs or questions, please do not hesitate to reach out to us.


JM
gravatar
James M.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
10
F250 Service Appointment
Great service, from schedule of appointment Oil change to actual completion on our truck. Mentioned pulling to left at breaking which resulted in test drive and arrangements to assess any issues. Super attention to customers needs.
DWAYNE S. from Mullins Automotive & Truck Service Center responded on 04/02/2025 06:52 AM

We appreciate your feedback regarding your experience with our service center. It is gratifying to know that you found our appointment scheduling and service completion to be efficient. Our commitment to addressing customer concerns, such as the pulling issue you mentioned, is crucial to us, and we are pleased that our team was attentive to your needs during the process. Your satisfaction is important, and we look forward to continuing to provide quality service in the future.


KS
gravatar
KENNETH S.
Reddick, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Mullins always exceeds expectations and service provided!
Mullins has been my service provider for several years on all my vehicles. They provide excellent service with competitive pricing. I would highly recommend!
DWAYNE S. from Mullins Automotive & Truck Service Center responded on 04/02/2025 06:53 AM

We deeply appreciate your continued trust in Mullins Automotive & Truck Service Center over the years. Providing excellent service at competitive prices is our priority, and it is gratifying to know that we have met your expectations. Your recommendation is greatly valued, and we are committed to maintaining the high standards that have earned your loyalty. Thank you for choosing us for your automotive needs.


RR
RANDOLF R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
The best mechanic in Ocala
I been coming to Mullins for quite a while and they servicing my 3 vehicles and they always did a great job. My old suburban been in multiple shops but only Mullins made it right and now it's running smoothly.
DWAYNE S. from Mullins Automotive & Truck Service Center responded on 03/31/2025 05:16 AM

We appreciate your continued trust in Mullins Automotive & Truck Service Center. It is gratifying to know that we have consistently met your expectations while servicing your vehicles. We are especially pleased to hear that we could restore your old suburban to optimal performance, as we strive to ensure that every customer leaves satisfied with our work. Your loyalty and positive feedback inspire us to maintain our high standards of service. Thank you for choosing us for your automotive needs.


KA
KAREN A.
Morriston, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Great service!
Great service and always very helpful, friendly staff!
DWAYNE S. from Mullins Automotive & Truck Service Center responded on 03/31/2025 05:17 AM

We appreciate your positive feedback regarding the service provided at Mullins Automotive & Truck Service Center. It is gratifying to know that our staff's helpfulness and friendliness have made a positive impression. Your satisfaction reinforces our commitment to delivering quality service to all our customers. Thank you for choosing us for your automotive needs.


RW
RONDA W.
Ocala, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Excellant Service once again! Many thanks to all🙏🏼❣️
Best auto repair shop in Ocala!
DWAYNE S. from Mullins Automotive & Truck Service Center responded on 03/31/2025 05:17 AM

We appreciate your feedback regarding your experience with our service. Your endorsement of our repair shop speaks volumes, and we are dedicated to maintaining the high standards that earned your praise. Thank you for choosing Mullins Automotive & Truck Service Center for your automotive needs.


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Diesel repair
Always a great experience at Mullins, they are extremely professional and knowledgeable and get me in and out as quickly as possible with a quality repair that I know I can count on.
DWAYNE S. from Mullins Automotive & Truck Service Center responded on 03/21/2025 01:24 PM

We appreciate your positive feedback regarding your experiences at Mullins Automotive & Truck Service Center. It is encouraging to know that you find our team to be professional and knowledgeable. Your acknowledgment of our commitment to efficiency and quality repairs reinforces our dedication to providing exceptional service. Thank you for your continued trust in us.


JM
gravatar
john m.
Ocala, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
Great Service
Long time customer. Wouldn't go anywhere else. Professional service with great staff.
DWAYNE S. from Mullins Automotive & Truck Service Center responded on 03/20/2025 07:42 AM

We appreciate your loyalty and are pleased to hear that you consistently receive professional service at our center. Our dedicated staff strives to provide the best experience for our customers, and it is gratifying to know that we have met your expectations. Thank you for your continued support.


CU
Cathryn U.
Ocala, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
Cathryn said they do a great job and she really appreciates their service.
Recommended
DWAYNE S. from Mullins Automotive & Truck Service Center responded on 03/17/2025 05:27 AM

We appreciate you taking the time to share your positive experience with us. It is always our aim to provide excellent service, and we are glad to hear that you have found our efforts satisfactory. Your support is valuable to our team.


LR
gravatar
LINDA R.
Silver Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Great service and trustful.
They serviced my car quickly. Also the employees are very courteous and helpful. I've been using them for the last few years and I am confident in their suggestions.
DWAYNE S. from Mullins Automotive & Truck Service Center responded on 03/13/2025 11:56 AM

We appreciate your continued trust in our service over the years. It is gratifying to know that you find our team courteous and helpful, and that our quick service meets your needs effectively. Your confidence in our suggestions is of great importance to us, and we are committed to maintaining the standards that have earned your loyalty. Thank you for choosing us for your automotive needs.


Displaying Review 1 - 15 of 56 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.