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SureCritic / Muncie Imports and Classics
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Muncie Imports and Classics

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(611 Reviews)
92
Write a Review
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Score Details

5 stars
87%
4 stars
8%
3 stars
2%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores™
5.0
ReScore™ Average
92
Net Promoter Score ®

Business Details

Categories
Contact
(765) 286-4663
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4301 N Old State Road 3 Muncie, IN 47303-8932
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Muncie Imports and Classics' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(611 Reviews)
Write a Review
Recent Reviews
JJ
James J.
Anderson, IN
Mercedes-Benz SL-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2023
verified customerVerified Customer
Category: Service
James said they really didn't do a lot, labor covered most of the problem and they put in a new battery, they adjusted the top. He figured they charged what other places charged, he was coming back in for more work, there was another part for his gas tank ordered. They were pretty good, pretty friendly, and he was pretty satisfied with them.
Recommended
JH
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Julie H.
Muncie, IN
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2023
verified customerVerified Customer
10
Honest, quality work
Car problems are stressful and unpredictable, my needs were met and I felt they understood my concerns.
JL
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Jaime L.
Muncie, IN
Mercedes-Benz CLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2023
verified customerVerified Customer
10
Great service!
My needs were not only met, but exceeded. I could not be happier.
LD
Larry D.
Muncie, IN
Volkswagen Jetta Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2023
verified customerVerified Customer
Category: Service
Larry said he has been going there for a long time, they have always treated him fair, never did anything wrong to him. If they find something wrong, they will tell him about it, and he has no complaints.
Recommended
CC
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Cathy C.
Connersville, IN
Mercedes-Benz GL-Class
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/20/2023
verified customerVerified Customer
8
Limp Home Mode
A little salty for what amounted to only an oil change, but the staff was super friendly and very knowledgeable.
Verified Customer
Alexandria, IN
BMW 318is
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2023
verified customerVerified Customer
8
1st time owner of import
Very responsive, great care with vehicle and communication was always upfront before any work was done.
JB
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Jeff B.
Muncie, IN
Audi A4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2023
verified customerVerified Customer
9
Review
Timely, easy, high quality work
Verified Customer
Muncie, IN
INFINITI Q50
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2023
verified customerVerified Customer
10
?
My experiences have all been extremely professional. I think they are thorough and honest with excellent communication. Thank you!
Verified Customer
Muncie, IN
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2023
verified customerVerified Customer
10
Experts
Kind and professional. They know their stuff.
MR
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Matt R.
Muncie, IN
Jaguar XJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2023
verified customerVerified Customer
10
Great Service Again.
2nd service by Muncie Imports on my Jaguar XJL. It seems for unknown reasons Jaguar decided to make their coolant tubes out of sonic welded delrin plastic which lasts about 5 years. I had Muncie Imports replace the remaining lines.

As always, very pleased with the repair and the cost was reasonable for such a major R&R one could expect from vehicles these days. Very pleased with Jerry and the overall repair.
RM
Rex M.
Muncie, IN
Porsche Boxster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2023
verified customerVerified Customer
10
Experience with Muncie Imports
The service I received was excellent. The work was done in a timely manner and Jerry took good care of me. Thank you!
DJ
Debra J.
Muncie, IN
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2023
verified customerVerified Customer
9
Good complete service
Thank you!
SM
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Scott M.
Canton, GA
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2022
verified customerVerified Customer
10
Fit me in before a big trip - thank you!
Our car started giving warnings about the battery, and a battery drain, two days before a 9-hour drive. I checked what I could, and then realized not many shops in Muncie know what to do with German cars. Muncie Imports was recommended to me and was able to get an electrical system check done the same afternoon, give us advice and give us confidence that we would be good - and we were. No problems on the trip. Really appreciate that Muncie Imports could help us on short notice - thank you, Jerry, Amy and team!
HV
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Harry (RUSS) V.
Yorktown, IN
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2022
verified customerVerified Customer
10
Always high quality service with courtesy
On our latest visit, an AWD axel needed to be replaced as well as wheel bearings on different wheel. We left it overnight the night before the work was to be done. We received a call confirming what work was to be done at 8:15 AM the day of the appointment, and another call telling us the work was completed around 3:23 pm.
BS
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Bob S.
Muncie, IN
Porsche Boxster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2022
verified customerVerified Customer
10
Porsche Boxster Parts
Price was great on my 2000 Porsche Boxster S dash instrument replacement bulbs and they had the miniature black base 1.2 watt bulbs in stock!
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