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O'brien Hyundai Of Fort Myers

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(60 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
22
Total ReScores
5.0
ReScore Average
-100
Net Promoter Score ®

Business Details

Categories
Contact
(239) 970-9257
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
2850 Colonial Blvd. Fort Myers, FL 33966
Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(60 Reviews)

HT
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Hi T.
Portland, ME
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/07/2023
3
Category: Sales
It sucks I hate it
IT SUCKS SO BAD GIVE ME A REFUND

Verified Customer
Cape Coral, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2020
verified customerVerified Customer
Category: Sales
Friendly salesmen and good service
Fourth car I have bought here in 25 years. Good service
Recommended

Verified Customer
Cape Coral, FL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/25/2020
verified customerVerified Customer
Category: Sales
blank
it was better in2011 show more option (cars & suv)
Not Recommended
REX E M., SALES MANAGER from O'brien Hyundai Of Fort Myers responded on 12/28/2020 06:47 AM

Thank you from all of us!

REX MOONSHOWER SM/GXM
O'BRIEN GENESIS OF FT. MYERS
2850 COLONIAL BLVD.
FT. MYERS, FL 33966
239-277-1222
REX E M., SALES MANAGER from O'brien Hyundai Of Fort Myers responded on 12/28/2020 06:48 AM

THANK YOU FROM ALL OF US!

REX MOONSHOWER SM/GXM
O'BRIEN GENESIS OF FT. MYERS
2850 COLONIAL BLVD.
FT. MYERS, FL 33966
239-277-1222

MA
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Melvin A.
Cape Coral, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2020
verified customerVerified Customer
Category: Sales
Tucson
Salesman was great, we were in and out with our 2021 Tucson
Recommended

DM
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Dinna M.
Lehigh Acres, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2020
verified customerVerified Customer
Category: Sales
Hyundai is great
Danny clarify to me.
Recommended

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/16/2020
Category: Sales
Hyundai is great
Hyundai vehicle and service department are great but not the sales and finance department need communicate honesty and clarity when negotiating, specially if you have a loyal customer (3rd vehicle from Hyundai obrien).
Not Recommended
ADAN H. from O'brien Hyundai Of Fort Myers responded on 12/16/2020 05:24 AM

Thank you so much for the great review! We're pleased to hear you had such a great experience. Congratulations on the new car and feel free to reach out if you have any questions we can answer for you.  I also would like to apoligize for the confusion in the pricing and finance that was not made clear at the time of your purchase we strive to be as  transparent to all of our guest.  Please feel free at your convenient time if you have any further questions.  We value your business.


MG
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Massy G.
Bonita Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
verified customerVerified Customer
Category: Sales
Experience of the staff I interacted with
My first purchase of new car in Florida and very happy with our decision. Mark one of the sales associate team was kind enough to pick us at Fort Myers airport as we arrived. He was professional and extremely helpful. This to us was above our expectations and this kind of approach is unforgettable.
Recommended

JH
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Joseph H.
Cape Coral, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2020
verified customerVerified Customer
Category: Sales
Liked The experience so much, I bought a second vehicle.
I liked the experience so much, I bought a second vehicle.
Salesman Mark Forest was knowledgeable about Hyundai’s products and patient with me as I was looking at several different vehicles.
Recommended

Verified Customer
Cape Coral, FL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/07/2020
verified customerVerified Customer
Category: Sales
Good Selection
The selection and pre-buying experience was great! There was a number of things like extended warranties, and interest rates not mention until the final step in completing the buying paperwork. Once the sale was completed we felt we could have used a little more overview of the features before we drove off the lot. It just gave you the feeling of pre-buying you're #1 post sale the feeling was - Thank you very much now move on. We have yet to see how the service is. But the Hyundai is a great vehicle.
Recommended
ADAN H. from O'brien Hyundai Of Fort Myers responded on 12/07/2020 05:17 AM

We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you.  Please allow us to answer any future concerns store mananger Adan Hernandez


DO
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David O.
Lehigh Acres, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2020
verified customerVerified Customer
Category: Sales
Very good and professional dealer
Great experience
Recommended

AG
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Alicia G.
Lehigh Acres, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2020
verified customerVerified Customer
Category: Sales
Great customer service
Antes que nada quisiera a gradecerle a Danny por haber ayudarnos en el proceso del arrendamiento del caro que tanto nos gusto y a las demas personas que nos asistieron.
Recommended

MN
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Matthew N.
Fort Myers, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020
verified customerVerified Customer
Category: Sales
Great people...great car...great price!
From the minute I wakes in the door years ago, I knew the salespeople were trying to get me the best deal. It was a great experience because they really worked hard for my business and wanted me to be happy when I left with a new vehicle. Nothing’s changed...they are still winning people over to their brand by giving the best deal in town!
Recommended

RO
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Robert O.
Alva, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2020
verified customerVerified Customer
Category: Sales
Awesome experience
Salesman Forest was professional and knowledgeable
Recommended

JM
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Jennifer M.
Miromar Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2020
verified customerVerified Customer
Category: Sales
Large inventory and great professionalism
I’ve been buying/servicing my Hyundai’s at O’Brien for the last 17 years.

Keep buyin’ from O’Brien! ???
Recommended

Verified Customer
Fort Myers, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020
verified customerVerified Customer
Category: Sales
Good experience
No complaints at all. Good service and price!
Recommended

Verified Customer
Fort Myers, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2020
verified customerVerified Customer
Category: Sales
Mister
William Karrels (Product Specialist) was extremely helpful, a very good listener and kept the process focused on the car I wanted, leading to a "same day" purchase, which was not my original intention. I believe I ended up with a fair deal on a car (the Tucson) that met all of my expectations.
Recommended

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