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Oregon Tenant & Property Management, LLC

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(19 Reviews)
100
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Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
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ReScore Average
100
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Business Details

About

With over 2 decades of property management experience, we have the expertise to maintain your properties in the best condition possible, achieving the best possible rents form the best possible tenants. With over 2 decades of property management experience, we have the expertise to maintain your properties in the best condition possible, achieving the best possible rents form the best possible tenants.

Categories
Property Management
Contact
(541) 915-5053

Business Hours

Mon
8:30 AM - 4:30 PM
Tue
8:30 AM - 4:30 PM
Wed
8:30 AM - 4:30 PM
Thu
8:30 AM - 4:30 PM
Fri
8:30 AM - 4:30 PM
Sat
closed
Sun
closed
* No Time Zone Provided
4222 Commerce Street Suite 2i Eugene, OR 97402
Oregon Tenant & Property Management, LLC's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(19 Reviews)

MS
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Mimi S.
Bainbridge Island, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2023
10
Super knowledgeable & timely!
We were really happy with this company & the repair companies they referred us to.

JH
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James H.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
10
Good Property manager in a crazy market
We just started renting from Oregon tenant two months ago. From the application process through move in and to today The staff at Oregon tenant have been great to work with.

CC
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Carla C.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2021
10
service
We had our stove die the day before a family gathering. OTPM was able to get us up and running within a couple of hours on very short notice. THank you!

AS
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Aaron S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2021
10
Terrible neighbor
We have rented a townhouse from OTPM for a number of years and have been extremely happy with our home. Recently we had new neighbors move in and they seemed great for about 2 weeks until a boyfriend started staying over. He created a terrible living situation for everybody in the complex with his behavior. OTPM was absolutely on top of correcting the issues and has returned the complex to what it was before. We all got to hear about how mean the property manager was from the couple as they were moving out.

MM
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M M.
Eugene, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/30/2021
Not Friendly, Brusk, and Defensive
We have lived in many places that treated us much better and fixed things when we asked them to. At Oregon Tenant and Property Management, if they don't want to fix it, they just erase the maintenance request without an explanation. And if you try to communicate about it through email, they will get defensive and say that they keep their apartments above the rental code and that they won't fix anything unless it has totally stopped working.
Not Recommended
Aaron S. from Oregon Tenant & Property Management, LLC responded on 09/17/2021 02:26 PM

While we do appreciate when we are made aware of potential maintenance issues that need to be dealt with and in fact most of your many maintenance requests have been addressed. In this case your Demand was not approved by the property owner of the property on your timeline.  Us telling you the work will be completed as the schedule allows and explaining the circumstances is not us being defensive, it is us being clear and direct that we cannot perform the demanded action on your timeline.  Feel free to contact the office if you feel there is need to further discuss the decision and possibly revisit the issue.  


JB
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J B.
Eugene, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/17/2021
Not friendly or very professional
I am only leaving this review because I want people to know how rude and disrespectful Aaron is. There is literally 0 customer service with this company and he obviously either hates his life or hates his job. I never leave reviews but this is a must. It seems that he has great reviews from the people who hire him to manage their properties, but he does not treat tenants very well at all. And I'm really shocked because I never even needed him for anything or asked for much (asked for them to paint the interior at one point, but was denied). Save yourself the trouble and rent from someone who can communicate and treat you right. I don't know if he was so rude because I'm a young girl or what but he's an asshole. I'm sure he will reply to this trying to cover his ass, but there is no excuses for being a complete JERK. I rented this duplex for about 7 years, and only in the last year it was taken over by this management company. I've never been so bothered ever since. He showed up at my house at 8:40AM on Christmas Eve just to hand me a piece of paper telling me he was taking over the property.
I recently moved out, and I can't tell you how excited I am to never have to work with this company again.
Not Recommended
Aaron S. from Oregon Tenant & Property Management, LLC responded on 09/17/2021 02:46 PM

We are a professional property management company charged with the care of rental properties and the tenants in them.  Sometimes we get tenants that are great and sometimes we inherit tenants that feel that they can make demands and threaten bad reviews if they don't get their way.  As far as the description of us being unfriendly and disrespectful, us denying demands are neither.  


KL
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K L.
Eugene, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/29/2021
Has opportunities for improvement
I have been a renter for many years and the lack of respect I've received within the first month of using this property management team is off-putting. It's clear to me that they have forgotten or perhaps never learned who their customer is. In case they're reading this, it's both the owner and the renter.
Not Recommended
Aaron S. from Oregon Tenant & Property Management, LLC responded on 09/17/2021 02:31 PM

Unfortunatly you violated your lease, multiple times, within the first few weeks of taking residence in the property.  In these cases we provide a informal warning, formal warning and then a lease violation.  You received each of these.  


KJ
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Karen J.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2020
The Best
As an out of town owner for years and I’ve had good, bad and really bad property managers. Aaron is the first to qualify as a really good property manager. He understood the importance of keeping my costs down which helped me keep the property affordable for a good renter. His communication and problem solving abilities went far above and beyond my expectations and as someone who likes to see things work out for my renters as well as myself I don’t think I could have found a better manager.
Recommended

DB
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Don B.
Junction City, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2019
Oregon Tenant and Property Management - Aaron
In our short time working together, March '19, Aaron has been everything I was told. Communicative, honest, prompt, organized and very important easy to work with. Not only has he been able to get units rented quickly but for a fair market value! I look forward to working with Aaron for a long time. I wished I would have switched property managers sooner!! Keep it the personal touch too, Aaron!
Don
Recommended

MF
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Margaret F.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2018
OPTM rocks!
People, please run—do not walk!—to secure Aaron as your property manager today! He is hands down, the best in his profession—honest, reliable, hard worker, and always got right back to me whenever I reached out. He saved me from tons of anxiety with a difficult tenant—Aaron I can’t thank you enough! My only complaint is that once I sold my property he wouldn’t follow me to Florida to manage my property there! Haha. Good luck, Aaron, you deserve it!
Recommended
Aaron S. from Oregon Tenant & Property Management, LLC responded on 08/21/2018 09:18 AM

Thank You Margret!


LJ
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Laura J.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2017
Diligent and Honest Property Mangement firm
I highly recommend Aaron and his ability to be fair, reasonable, thorough, organized and all-inclusive in his property management skills. He manages my properties will skill, care and honesty unlike any company I have ever experienced.
Recommended

JE
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Jess E.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2017
Thorough, detail-oriented, and professional
Aaron has been consistently available, honest, and professional. He has a host of experience and knowledge that he brings to the table, and his follow-through is timely and extremely reliable. I would highly recommend working with him!
Recommended
Aaron S. from Oregon Tenant & Property Management, LLC responded on 09/21/2017 07:46 AM

Thank you Jess


RG
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Rosey G.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2017
Easy transition
Aaron, thank you so much for making our switch to your property management team effortless! Your attention to detail with our properties and the tenants has been very admirable.
Recommended
Aaron S. from Oregon Tenant & Property Management, LLC responded on 09/14/2017 07:43 AM

Thank you Rosey


MS
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Martie S.
OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2016
Honest and Professional
Aaron was very professional, honest and timely in all needs for my process in managing my home.
Recommended
Aaron S. from Oregon Tenant & Property Management, LLC responded on 09/26/2016 02:22 PM

Thank you Martie


KK
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Kathryn K.
Dexter, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2016
OTPM is the best!!!
OTPM has been the Property Manager of all my properties since its inception. Aaron is so attentive and pro active in the work he does with us. I have every confidence in his ability to ensure that my properties are being taken care of, not only when work needs to be done, but when issues arise with tenants. Aaron is very capable of interacting in a professional and thorough manner.
Recommended
Aaron S. from Oregon Tenant & Property Management, LLC responded on 09/21/2016 12:50 PM

Thank you Kathy

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