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Parker Toyota

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(29,618 Reviews)
83
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
31
Total ReScores
4.7
ReScore Average
83
Net Promoter Score ®

Business Details

About

Parker Toyota of Coeur d'Alene Idaho is dedicated to our customers and has a vehicle for every taste and need. Our staff has a commitment to excellence and
are dedicated to maintaining top tier customer service.
Parker Toyota of Coeur d'Alene Idaho is dedicated to our customers and has a vehicle for every taste and need. Our staff has a commitment to excellence and
are dedicated to maintaining top tier customer service.

Categories
New Car Dealer, Toyota Dealer
Contact
(208) 765-8228
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
470 W Kathleen Ave Coeur d'Alene, ID 83815

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
83
Net Promoter Score ®

Business Details

About

Parker Toyota of Coeur d'Alene Idaho is dedicated to our customers and has a vehicle for every taste and need. Our staff has a commitment to excellence and
are dedicated to maintaining top tier customer service.
Parker Toyota of Coeur d'Alene Idaho is dedicated to our customers and has a vehicle for every taste and need. Our staff has a commitment to excellence and
are dedicated to maintaining top tier customer service.

Categories
New Car Dealer, Toyota Dealer
Contact
(208) 765-8228
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
470 W Kathleen Ave Coeur d'Alene, ID 83815

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
31
Total ReScores
4.7
ReScore Average
83
Net Promoter Score ®

Business Details

About

Parker Toyota of Coeur d'Alene Idaho is dedicated to our customers and has a vehicle for every taste and need. Our staff has a commitment to excellence and
are dedicated to maintaining top tier customer service.
Parker Toyota of Coeur d'Alene Idaho is dedicated to our customers and has a vehicle for every taste and need. Our staff has a commitment to excellence and
are dedicated to maintaining top tier customer service.

Categories
New Car Dealer, Toyota Dealer
Contact
(208) 765-8228
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
470 W Kathleen Ave Coeur d'Alene, ID 83815
All Departments' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(29,618 Reviews)

Verified Customer
Post Falls, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/14/2025
verified customerVerified Customer
8
Category: Service
Multi point
Multi point form was not filled out sent to me but not filled out

JL
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JERRY L.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Category: Service
Parker Toyota has always taken very good care of my vehicles! All of the employees are always courteous and professional!
Employees are always courteous and friendly and professional!

OD
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OLIVIA D.
Naples, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
verified customerVerified Customer
10
Category: Service
They make it easy
Was able to text for the appointment. After arrival, I was assisted before I made it to the door. 10k mile service done in less than 45 minutes.

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Category: Service
Great customer service
Everyone is extremely helpful and the customer service is amazing. They do extremely reliable work.

LS
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LEI-LONI S.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Category: Sales
Gave me everything I needed and more
Came in asking for a few things even though the process was long they talked me through it and worked with my bad credit and gave me more than I asked for

NV
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NICK V.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Category: Service
Land Cruiser Care
144,000-mile service on my 2016 Land Cruiser plus seasonal tire change. Vehicle delivered on time and at promised price - plus a car wash coupon. And friendly people at every interaction. What would be better?

CP
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CELIA P.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Category: Sales
Retirement Present for me
This was best experience I have had with purchasing a new vehicle. I did some pre planning and then made an appointment with a salesman. Michael Lupo was the best. He listened to what I wanted and he was spot on with finding the perfect vehicle. Financing was a breeze.

JT
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JULIA T.
Dover, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Category: Sales
Excellent
The customer service was extraordinary. Thanks so much to Mitch for all his help!

JJ
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JASON J.
Hayden Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Category: Service
Great!
Parker is AWESOME!!!!!

NM
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NANCY M.
Spokane, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/11/2025
verified customerVerified Customer
9
Category: Service
Parker Time
Customer service great as always. Quick check-in, relax in the fireplace lobby lounge till I get a text message that my car is ready. My only complaint: when tires are rotated I always end up with three or four different air pressures in my tires.

TW
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TOM W.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Category: Service
Easy in and out and excellent work
My 2013 4Runner Trail has gone to Parker Toyota for the 10 years I've lived in Coeur d Alene. Vehicle is super reliable so only needs thus far have been routine maintenance. This recent visit was just for oil change and tire rotation. I was in and out in less than an hour. I also always check things when I get home and all 4 tires were exactly the same proper pressure and everything under the hood had been topped off and replaced properly. Service advisor was friendly and courteous.

BM
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BRADLEY M.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Category: Service
General service
Excellent customer service as always!

KH
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KRISTINE H.
Bozeman, MT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Category: Sales
Fabulous - knowledgeable, efficient, friendly, picked us up at airport (out of state buyer)
Jared online sales support helped us secure a high-demand RAV4 plugin hybrid. Ernie dealership sales understood the technical intricacies so friendly & knowledgeable about electric and hybrid systems. From the first moment Ernie picked us up at the airport until we drove off the lot, he provided superior customer service! He set up the phone/vehicle pairing & verified the car charged properly. Bill in finance was efficient and friendly on the payment and paperwork process which took 10-15 minutes max. I wish we had Parker as our hometown dealership. Keep up the great work!

CP
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CANDY P.
Newport, WA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/10/2025
verified customerVerified Customer
3
Category: Service
Fixed the Problem
I took my RAV4 in for a recall on the airbag, and apparently the mechanic didn't run the final check as my seatbelt warning light kept coming on. I didn't find this out till I got home -- an hour away. I contacted the service manager and he offered to send out a car we could use, and then pick up ours to correct the problem. He said that the mechanic didn't run the final calibration, and they fixed the problem. Happy that it is fixed, but not really happy about the mistake in the first place.

Verified Customer
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Category: Service
Johnny On the Spot
As soon as I pulled in, someone greeted me before I got out of the car, checked me in, told me it would be an hour, and the job was done in an hour. I'm very pleased, and the waiting room is very pleasant with comfortable chairs, a fireplace and a coffee machine with latte and cappucino options!
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