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Firestone

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(393 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

Categories
Contact
(215) 424-2331

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
7:30 AM - 7:00 PM
Sun
7:30 AM - 7:00 PM
* Eastern Time (Us & Canada)
7446 Ogontz Ave Philadelphia, PA 19138-1324
Firestone's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(393 Reviews)

DC
Darryl C.
Philadelphia, PA
Mazda 6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2016
verified customerVerified Customer
Category: Service
Darryl said he has never had a problem with this business because they have always provided him with good service and they have very good mechanics.
Recommended

AE
Agnes E.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2016
verified customerVerified Customer
Category: Service
Agnes said she always feels comfortable using this business because they make her feel stress free. She is satisfied with how they take care of her vehicle and she will continue to use them in the future.
Recommended

BP
Bennie P.
Philadelphia, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/19/2016
verified customerVerified Customer
Category: Service
Bernie said the business provided him with good service and was pleased that they were open on a Sunday because a lot of places are closed on that day. The price was expensive for the oil change he got.
Recommended

SA
Stanley A.
Philadelphia, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/31/2016
verified customerVerified Customer
Category: Service
Stanley said the business provided punctual service.
Recommended

HC
Hector C.
Cleburne, TX
RAM 3500 HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2016
verified customerVerified Customer
Category: Service
Hector said he never had a problem with this business.
Recommended

SB
Stephanie B.
Coatesville, PA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/23/2016
verified customerVerified Customer
Category: Service
Stephanie said they wouldn't let her use a Firestone credit card because they were not Firestone. They only use their tires. Her mother had a big argument with the employee over the issue. She would not recommend for reason stated.
Not Recommended

CM
Cynthia M.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2016
verified customerVerified Customer
Category: Service
Cynthia said her experience was very good and is very appreciative of their service.
Recommended

RS
Ryan S.
Philadelphia, PA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/21/2016
verified customerVerified Customer
Category: Service
Ryan said he did not receive a call from them about what their plan was for the vehicle. He had to call them to find out the information.
Recommended

YT
gravatar
Yvonne T.
Philadelphia, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/04/2016
verified customerVerified Customer
i was attended to within minutes after arrived
They checked my car and the next day my car fixed
Recommended

GB
Gloria B.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2016
verified customerVerified Customer
Category: Service
Gloria said this business did a good job but it was a little expensive.
Recommended

AL
Ayontae L.
Philadelphia, PA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/08/2016
verified customerVerified Customer
Category: Service
Ayontae said it took a while to get the vehicle, it wasn't late but the business told her at 8:00 p.m. their debit machine was not working and she would have to go to the ATM. She said she wishes she had known that earlier in the day.
Recommended

SB
Sheri B.
Philadelphia, PA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/27/2016
verified customerVerified Customer
Category: Service
Sheri said she was not too pleased with this business. They lacked communication and she had to reach out to them for information regarding her vehicle. She also noted they work at a slow pace.
Recommended

KS
gravatar
Keith S.
Philadelphia, PA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/25/2016
verified customerVerified Customer
Wouldn't recommend
Worker told me to come back the next day for my receipt. And it looks very unprofessional inside the facility there's no registers and no card readers meaning they would have to write my card information down
Not Recommended

LB
Lillie B.
Ardsley, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2016
verified customerVerified Customer
Category: Service
Lillie said everyone at the business, from the staff member in the front office to the technicians who work on the vehicles, is very nice and friendly. She had gotten new tires from them then on this visit new rotors and brakes. She said she feels something and she is not sure what it is when she uses the brakes so she will take it back to them so they can check and maybe explain to her what it is she may be feeling. Before she lost her husband, when something like this came up, she would just let him know and he would take care of it. Now, she can not do that and she wants to make sure she does not end up stranded or making something worse because she did not take care of something she should have.
Recommended

ER
Eldridge R.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2015
verified customerVerified Customer
Category: Service
Eldridge said they were very good.
Recommended

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