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Phil's Auto

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(613 Reviews)
77
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
77
Net Promoter Score ®

Business Details

About

Phil’s Auto & Transmission offers a full range of quality auto repair services to customers of Arkadelphia, AR and beyond. Our shop is equipped to work on vehicles of all makes and models, both foreign and domestic. We provide oil changes, tire replacements, alignments, engine repairs, brake work and so much more. We are also proud to Phil’s Auto & Transmission offers a full range of quality auto repair services to customers of Arkadelphia, AR and beyond. Our shop is equipped to work on vehicles of all makes and models, both foreign and domestic. We provide oil changes, tire replacements, alignments, engine repairs, brake work and so much more. We are also proud to sell and repair the highly sought-after Bad Boy Lawn Mowers

Opened in April of 1985, Phil’s Auto & Transmission is a family-friendly shop that’s dedicated to customer satisfaction. We work extremely hard to get the job done right and return your car to it’s peak performance.
...more

Categories
Tires, Auto Repair, Lawn and Garden
Contact
(870) 246-9127

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1200 N 10th St Arkadelphia, AR 71923
Phil's Auto's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(613 Reviews)

LP
Lauren P.
Beebe, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Lauren said they have quick service.
Recommended

AW
Al W.
Arkansas
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Al said they've always been good to him and he's grateful they still have people like that.
Recommended
Phillip S., Owner from Phil's Auto responded on 02/12/2025 09:35 AM

We really appreciate your feedback and are glad to hear that our team has consistently hit the mark for you. It's always refreshing to know that there are still folks out there who value good service. Rest assured, we’ll keep doing our best to maintain these high standards because we also believe everyone deserves a little kindness, especially when it comes to their vehicles. Thanks for being a loyal customer!


MG
Michael G.
Dallas, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/24/2025
verified customerVerified Customer
Category: Service
Michael said his son's vehicle broke down and they had it towed to this business. They were told it needed a new radiator. They paid $950 for the radiator and towing fee. After picking up the vehicle, his son drove 45 miles down the road and the vehicle overheated. They had it towed back to the business and were told that the engine was blown. It would cost $6,500 to fix, plus they were charged an additional towing fee of $500. Had the problem been diagnosed and fixed correctly the first time, this never would have happened. It was a horrible experience.
Not Recommended

BP
BOYD P.
Arkadelphia, AR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/21/2025
verified customerVerified Customer
10
Trk. Heat
Fixed heat in truck 👍🏻
Phillip S., Owner from Phil's Auto responded on 01/26/2025 09:37 AM

We appreciate you taking the time to share your experience with us. It sounds like your truck is now cozy enough for those chilly drives—perfect for keeping those frozen fingers warm. If you ever need anything else sorted out, we're here to help!


SB
Sheena B.
Millington, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
Category: Service
Sheena said they were able to fix her vehicle quickly while away from home.
Recommended
Phillip S., Owner from Phil's Auto responded on 01/08/2025 09:34 AM

We're glad to hear that we were able to get your vehicle back in shape swiftly, especially when you're away from home. It’s always good to know that even in unfamiliar territory, there's a reliable team ready to help. If your car ever gets lost again, you know who to call!


TM
Tommy M.
Bismarck, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
Category: Service
Tommy said they have always been good to him.
Recommended
Phillip S., Owner from Phil's Auto responded on 12/25/2024 09:33 AM

We really appreciate your loyalty and positive feedback. It’s wonderful to know that you’ve had a great experience with us consistently. We strive to keep our service as smooth as a freshly oiled engine! If there’s anything we can do to make your next visit even better, just let us know. Your satisfaction is what drives us!


MH
gravatar
Monica H.
Bismarck, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
Great service as always:)
Nick at Phil’s Auto is always great about getting me scheduled (mostly on short notice) oops;) Phil and the guys are great, they get me in and out quickly, and they don’t try to replace parts that don’t need it. Love them:)
Phillip S., Owner from Phil's Auto responded on 12/18/2024 09:35 AM

We're glad to hear that Nick and the team have become your go-to pit crew! It sounds like our scheduling skills rival those of a magician, especially when it comes to last-minute appointments. We're all about getting you back on the road without the unnecessary 'parts replacement party.' Your love for our service is appreciated, and we're here to keep that vehicle of yours running smoothly—no tricks, just treats! Safe driving out there!


CT
Caitlyn T.
Arkadelphia, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2024
verified customerVerified Customer
Category: Service
Caitlyn said everything was great and convenient, they explained everything to her and she has not had any problems since.
Recommended
Phillip S., Owner from Phil's Auto responded on 12/10/2024 01:47 PM

We genuinely appreciate your feedback! It sounds like our team hit all the right notes, turning what could be a car repair saga into a well-orchestrated symphony of convenience. We’re glad everything has been running smoothly since your visit—just like your newly serviced vehicle! If you ever need anything else, don’t hesitate to reach out.

Phillip S., Owner from Phil's Auto responded on 12/10/2024 01:47 PM

The Team at Phil's Auto & Transmission.


KK
Katie K.
Blountville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
Category: Service
Katie said the service was really good and fast.
Recommended
Phillip S., Owner from Phil's Auto responded on 12/10/2024 07:51 AM

We're glad to hear that you found our service to be quick and efficient! It’s always our goal to keep things moving faster than a squirrel on espresso. Your satisfaction really fuels our engines, and we appreciate you sharing your experience with us. We look forward to keeping your vehicle in top shape!

The Team at Phil's Auto & Transmission.


JC
John C.
Spring, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/08/2024
verified customerVerified Customer
Category: Service
John said it was quick, it was fast, the only thing he's looking at right now is that the engine is running hot and he doesn't know if it's because the piece is broke. It runs absolutely fine, it runs a little hotter than usual, though.
Recommended
Phillip S., Owner from Phil's Auto responded on 11/13/2024 09:35 AM

We appreciate your feedback! It's great to hear that you found our service quick and efficient. As for that engine running a bit hotter than usual, it's always a good idea to keep an eye on it. If it feels like it might be auditioning for a role in a heat wave, a check-up might be in order. We're here to help if you have any further questions or concerns about the performance. Remember, a healthy engine is a happy engine!


DR
Dwayne R.
Beebe, AR
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2024
verified customerVerified Customer
Category: Service
Dwayne said he is happy with the service he received.
Recommended
Phillip S., Owner from Phil's Auto responded on 11/11/2024 09:33 AM

We're glad to hear that you had a positive experience with our service! At Phil's Auto, we aim to keep our customers smiling, and it's always helpful to know we hit the mark. If you have any questions or need assistance in the future, we're just a call away—like your trusty roadside buddy, but with zero flat tires!


KH
Kylee H.
Benton, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2024
verified customerVerified Customer
Category: Service
Kylee said she was in a rush to get her vehicle back, they got it back to her super quick.
Recommended
Phillip S., Owner from Phil's Auto responded on 11/10/2024 09:34 AM

It's fantastic to hear that we could get your vehicle back to you in the nick of time! We know how much life can throw at you, especially when you're juggling a million things. If we could time-travel your car right to your driveway, we would! We're glad we could help you get back on the road without missing a beat. Safe travels!


TM
Tommy M.
Bismarck, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2024
verified customerVerified Customer
Category: Service
Tommy said they were always good, he liked them. Heck yeah, he recommends them, to anybody.
Recommended
Phillip S., Owner from Phil's Auto responded on 10/16/2024 09:37 AM

We're happy to hear that you've had a great experience with us! It's customers like you that keep our engine running smoothly. We're always here to provide top-notch service and appreciate your recommendation to others. Your support is worth its weight in gold, or perhaps in horsepower!


PG
Patricia G.
Sparkman, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2024
verified customerVerified Customer
Category: Service
Patricia said she was pleased well and she was good with everything.
Recommended
Phillip S., Owner from Phil's Auto responded on 10/09/2024 05:54 AM

We're glad to hear you were pleased with your experience! It's always nice when everything goes smoothly, like a well-oiled machine. If there’s anything specific that really stood out to you, feel free to share! Your feedback keeps our engines running strong.


LH
Latonnieo H.
Arkadelphia, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2024
verified customerVerified Customer
Category: Service
Latonnieo said they got it done 2 days before they said they would.
Recommended
Phillip S., Owner from Phil's Auto responded on 10/07/2024 09:34 AM

We appreciate your positive feedback! It's always a great day when we can surprise our customers with speedy service. Our team loves to make things happen faster than expected—like a surprise party, but with cars instead of cake. If you need anything else or have any questions, just give us a shout. Safe driving!

Service Coupons and Posts
? Thanks for the love! We're thrilled to hear Nick and the team are keeping you rolling smoothly, even on short notice! ?? No unnecessary parts here—just good vibes and great service! See you next time! #PhilsAuto #TireHappiness
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Wow, 20 years of tire-ific service! ? We're thrilled you trust us with your wheels! ? Your kind words fuel our passion to keep rolling smoothly. Thanks for being part of the Phil's Auto family! ? #ReliableService #TireGoals
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?? We couldn’t be happier to hear that our technicians hit the nail on the head! Good work and stellar service are what we strive for. Thanks for the boost, and remember, we’re always here to keep you rolling smoothly! #PhilsAuto #TireExperts
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We're thrilled to hear that our speedy service and communication hit the mark! ?? We aim to keep you rolling without missing a beat. Thanks for the love! ? See you again soon! #PhilAuto #QuickService
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Thanks for the tire-rific review, Monica! ? We're glad we could put a smile on your face and keep your wheels spinning happily. We appreciate your support! #HappyCustomers #Phil'sAuto
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????? Thank you for your kind words! We're delighted to hear you had a great experience at Phil's Auto. Our team truly appreciates your support! #Phil'sAuto #Arkadelphia ??
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? Thank you for the kind words! ? We're thrilled to hear that you always receive great friendly service at Phil's Auto! ?? We appreciate your support! #CustomerAppreciation #GreatService #Phil'sAuto
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