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Providence Auto Engineering

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(10 Reviews)
93
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Family owned and operated, prompt attention to the customer and their vehicle's needs - getting the vehicle fixed as quickly as possible. Family owned and operated, prompt attention to the customer and their vehicle's needs - getting the vehicle fixed as quickly as possible.

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(401) 941-0300

Business Hours

Mon
8:00 AM - 4:30 PM
Tue
8:00 AM - 4:30 PM
Wed
8:00 AM - 4:30 PM
Thu
8:00 AM - 4:30 PM
Fri
8:00 AM - 4:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
773 Broad Street Providence, RI 02907
Providence Auto Engineering's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(10 Reviews)

GB
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gene B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
10
Quality work and trust
I always rely on PAE for all my vehicles
Gary M. from Providence Auto Engineering responded on 03/28/2025 09:40 AM

It's great to hear that you've found a reliable partner in us for all your vehicle needs. We aim to make car care as smooth as a Sunday drive, and it sounds like we're hitting the mark for you! Your trust means a lot, and we look forward to keeping those wheels turning for you. Safe travels ahead!


KW
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Kevin W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
10
Great Service
I would most definitely bring my vehicles to this shop. Friendly and direct.
Gary M. from Providence Auto Engineering responded on 03/01/2025 09:42 AM

We appreciate your feedback and are glad to hear that you found our team friendly and direct. It's great to know that we've earned your trust for your vehicle needs. If our shop had a high-five button, we would definitely be pressing it right now! Looking forward to helping you keep your vehicles road-ready.


JP
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John P.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/25/2025
10
Good things take time.
These guys are the go to guys when everyone else throws their hands up. Give them enough time and they can get the job done when all else fails. I highly recommend Prov. Automotive. Honest and very professional.
Gary M. from Providence Auto Engineering responded on 01/27/2025 09:37 AM

It's great to hear that you found us to be the reliable choice when others might have waved the white flag. At Providence Auto Engineering, we strive to tackle those tricky automotive challenges that can make anyone else throw in the towel. Your recommendation means a lot to us, and we appreciate you recognizing our honesty and professionalism. We’re just glad we could help get you back on the road!


ET
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Elizabeth T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
10
I have been going here for years
Highly recommended . The work done here is top notch and always done right the first time.
Gary M. from Providence Auto Engineering responded on 01/17/2025 09:39 AM

We appreciate your recommendation! It sounds like we’re not just wrenching away aimlessly after all. It's great to hear that our efforts are hitting the mark and that the work is consistently up to par. We strive to make sure everything is done right the first time, so you can spend less time at the shop and more time on the road. Thanks for sharing your experience!


II
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Isaiah I.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
10
Long Time Customer
I’ve been a customer for the better part of a decade. Quality, reliable work that is guaranteed. Lee is honest and will never tell you anything more than the truth.
Gary M. from Providence Auto Engineering responded on 01/17/2025 09:39 AM

We're glad to hear that you've been with us for nearly a decade! It sounds like we've become part of your automotive family. Our goal is to provide quality work while keeping things honest—no smoke and mirrors here. We’re committed to ensuring your vehicle runs like a dream, and it’s great to know we're hitting the mark. Here's to many more years of providing you with top-notch service!


BH
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brooke h.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
10
Knowledgeable and reliable
They know their business about auto repair. Diagnosis, explain with photo documentation what problems the car has and when it could break down. Reliable about scheduling repairs.
They are my go to shop for my older car.
Gary M. from Providence Auto Engineering responded on 01/11/2025 09:40 AM

We’re glad to hear you found your go-to shop for your older car—it sounds like a match made in automotive heaven! We always aim to diagnose while also providing a behind-the-scenes look with our photo documentation, because who doesn’t love a good car story? Knowing that you trust us to keep your vehicle running smoothly is what drives us (pun intended), and we appreciate you choosing us as your reliable repair partner. Here's to keeping that older car in the fast lane!


DL
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doug l.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
10
Trustworthy and Knowledgeable
Great auto repair shop
Gary M. from Providence Auto Engineering responded on 01/04/2025 09:36 AM

We appreciate you taking the time to share your experience. It’s always rewarding to hear that our efforts are recognized. If there are any specific services or repairs that stood out during your visit, we'd love to hear about them. We're here to keep you rolling smoothly!


WG
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wayne g.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2024
8
Providence auto engineering
Honest, reliable, professional work, timely, and fair pricing…shop itself and waiting room are a bit rough, but I’ll trade that any day for quality workmanship ‘
Gary M. from Providence Auto Engineering responded on 12/26/2024 09:35 AM

We appreciate your candid feedback! It’s great to know that our commitment to honest, reliable, and professional service shines through, even if the ambiance of the shop is not quite five-star hotel material. We promise to keep working on our waiting area—who knew that a cozy chair could be such a head-turner? Your support means a lot to us, and we’re glad to have earned your trust with our quality workmanship. Here’s to more smooth rides ahead!


CS
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Claire S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2024
10
Knowledgeable, helpful staff, affordable prices
Providence Auto Engineering came highly recommended to me by a friend. Lee and Roger are very helpful and answer all my questions on the phone and in person whenever I've gone there. They did both sets of brakes with no problems and much cheaper than dealer's quote. They checked
the car and did not recommend doing other items the dealer had recommended. I've also
used them for a previous car a few times
with no problems. I trust their judgment and
expertise fully. No fancy waiting rooms but
that isn't important. Parking is difficult but this seems to be the only down side.
Gary M. from Providence Auto Engineering responded on 11/14/2024 09:37 AM

It's fantastic to hear that you had such a positive experience with us! We're happy to know that Lee and Roger could lend a helping hand and answer all your questions—after all, we aim to be the car whisperers around here. We're glad you found our brake service easy on your wallet compared to the dealer's quote. And don’t worry, many of our customers agree: fancy waiting rooms are overrated. We appreciate your trust in our judgment and expertise, even if parking feels like a mini obstacle course. Your support means a lot to us!


GM
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Gary M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2024
10
Awesome tream
Gary and Lee are great to work with. I have been coming here for 12 years, and will keep coming back!
Gary M. from Providence Auto Engineering responded on 11/04/2024 11:31 AM

We appreciate your long-standing loyalty and it's fantastic to hear that your experience with us has been consistently positive. It sounds like Gary and Lee have struck a perfect balance of professionalism and charm! We look forward to keeping that relationship strong for many years to come. After all, who else are you going to trust with your vehicle's secrets?


Displaying all 10 Review
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