business image

Redlands Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(181 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

Categories
Contact
(909) 792-6222

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Pacific Time (Us & Canada)
430 Texas Street Redlands, CA 92374
Redlands Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(181 Reviews)

RF
gravatar
Rebeca F.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Professional, Knowledgeable, All Around Amazing
Brought the car in for a water pump replacement. Ended up needing deep extensive repairs to the engine surroundings. Carlos was patient, listened to what I said, was up front about repairs and in the end, it cost me less than the competition was going to charge me just for labor. He really cares and does great work. Plus HE HAS THE CUTEST DOG!

RM
Ramzia M.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Great experience
The owner of this shop is so kind helpful even before I start taking my car for oil change there I had stopped by for other reasons the service is great .
Your Service P. from Redlands Auto Service responded on 03/23/2025 09:41 AM

We appreciate your positive feedback! It sounds like you had a delightful experience, and we’re glad our kindness and helpfulness shone through even before your oil change. We aim to treat every visit like a tea party—minus the biscuits, of course! Your support means a lot to us, and we look forward to keeping your car running smoothly.


SA
gravatar
STEPHEN A.
Mentone, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/22/2025
verified customerVerified Customer
9
Prompt response to work
Good job and prompt responses
Your Service P. from Redlands Auto Service responded on 03/23/2025 09:41 AM

We appreciate you taking the time to share your experience. It's great to hear that our team was able to provide prompt responses and do a good job for you. If there's anything we can do to make your next visit even better, feel free to let us know. We're always looking to step up our game!


JK
gravatar
James K.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Carlos & his team are awesome!
I only bring my cars to RAS. Fair price and great people!
Your Service P. from Redlands Auto Service responded on 03/20/2025 09:41 AM

We appreciate your loyalty and are glad to hear you find our prices fair and our team outstanding. It's always our goal to make your experience pleasant—after all, your car deserves nothing but the best! We're here to keep your wheels rolling smoothly!


Verified Customer
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Reliable
Professional and friendly
Your Service P. from Redlands Auto Service responded on 03/15/2025 09:40 AM

We appreciate your feedback and are glad to hear that you found our team both professional and friendly. It's always our goal to provide top-notch service with a smile—after all, who says car repairs can't come with a little bit of cheer? If there’s anything else we can do for you, just let us know!


MM
gravatar
Morgan M.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Great service
Carlos and his team did an amazing job on both me and my wife’s vehicles. He is honest and a professional in his trade. Not the type of overcharge and always gets the work done.
Your Service P. from Redlands Auto Service responded on 03/14/2025 09:39 AM

We appreciate your wonderful feedback! It's great to hear that Carlos and his team have set a high standard with their honest and professional service. After all, nobody likes a surprise when it comes to car repairs, unless it involves a hidden stash of snacks in the glove compartment. Thanks for trusting us with your vehicles; we look forward to keeping them in tip-top shape!


SM
Scott M.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Good Service by Good People
You were recommended by a friend. Was not disappointed.
Good service by good people who took excellent care of my high mileage 2020 Honda Civic for a fair price
Your Service P. from Redlands Auto Service responded on 03/13/2025 09:39 AM

It’s fantastic to hear that a friend pointed you in our direction, and even better that we didn’t disappoint! We always strive to treat every vehicle like it’s our own, so your high mileage Honda Civic was in good hands. A fair price and excellent service are what we aim for—looks like we hit the mark! If you have any more auto adventures in the future, you know where to find us. Safe travels!


HB
gravatar
Harold B.
Highland, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Emergency Brake Repair
Redlands Auto Service did a wonderful job repairing my brakes and did it in a reasonable amount of time, considering they were very busy.
Thanks, Carlos!
Your Service P. from Redlands Auto Service responded on 03/12/2025 09:39 AM

We're so glad to hear you were pleased with our brake repair service! It sounds like we not only put the brakes on your worries but also got the job done in record time. We appreciate you choosing us, especially during our busy times. Keep those wheels turning safely!


AV
gravatar
Anita V.
San Jacinto, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Fantastic Service
I would highly recommend Redlands Auto Service. Carlos and his staff are very knowledgeable and friendly. Carlos Thank you so much for taking care of my Colorado. Much appreciated
Your Service P. from Redlands Auto Service responded on 03/09/2025 10:39 AM

We appreciate your recommendation of Redlands Auto Service. It’s fantastic to hear that Carlos and the team were able to provide you with top-notch service and care. Your Colorado is in good hands, and we’re glad to have made a positive impact. If only every vehicle could be as well-mannered as yours! Your appreciation means a lot to us.


Verified Customer
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Great experience
My car was quickly diagnosed. New alternator ordered and placed in car the next day. Quick service and cost of labor was very reasonable. Great experience and I will continue to have my car serviced here.
Your Service P. from Redlands Auto Service responded on 03/05/2025 09:38 AM

We appreciate your fantastic review! It's wonderful to know that we could diagnose your car with lightning speed and get your new alternator installed the very next day—talk about a speedy turnaround! We're always here to keep your ride running smoothly without breaking the bank. Looking forward to being your auto service pit crew for all your future car needs. Safe travels on the road ahead!


SM
gravatar
Stephanie R M.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Excellent
I only go here to get my car fixed.. Carlos is very honest and very helpful..
Your Service P. from Redlands Auto Service responded on 02/28/2025 09:38 AM

We appreciate you choosing us for your car repairs! It's fantastic to hear that Carlos's honesty and helpfulness made a difference in your experience. We're lucky to have him on our team, making sure your car runs like a dream and not resembling any nightmare scenarios. Safe travels out there!


DC
gravatar
Daniel C.
Highland, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Good customer service
This is really good service attention and price plus quality repair
Your Service P. from Redlands Auto Service responded on 02/26/2025 09:38 AM

We appreciate your feedback! It sounds like our team hit the trifecta with service, attention, and quality repair—a combination that’s as rare as a perfect parking spot. If we can help with anything else, just give us a shout!


JO
gravatar
Joshua O.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Great service, quick turn around, great experience.
This shop was communicative and did a great job letting me know what was being done, why it was being done, and when it would be done. My car was done in 1 day and I felt treated fairly. I will be back for future work.
Your Service P. from Redlands Auto Service responded on 02/22/2025 09:39 AM

We're glad to hear that your experience was as smooth as your freshly serviced car! Keeping you informed is our specialty—consider us the friendly GPS guiding you through the repairs. It's great to know your car was back on the road in a day (we promise we didn’t have to call in a team of racing squirrels). We'll be here whenever you need us for future pit stops. Safe travels!


JB
JIM B.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Excellent Service Affordable Rates
Excellent service, at an affordable rate fixed the problem without any issues thanks Carlos for a great job, if you want an honest Mechanic at a fair price come see Redlands auto service. Ask for Carlos and tell him Jim Sent you ❤️
Your Service P. from Redlands Auto Service responded on 02/21/2025 09:39 AM

We're delighted to hear that you had such a positive experience! It sounds like Carlos hit the nail on the head and got your vehicle back on track. We take pride in providing honest service without breaking the bank, and it’s great to know you found that with us. If we had a dollar for every time someone said “Carlos is the best,” we could definitely buy a few more tools for the shop! We appreciate your recommendation and hope you enjoy many smooth rides ahead.


JA
gravatar
Jacqueline A.
San Bernardino, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Excellent work and very good customer service.
He was able to help me find the problem and fix it. My car is now in good condition.
Your Service P. from Redlands Auto Service responded on 02/20/2025 09:42 AM

We're glad to hear that we could help you track down the problem and get your car back in tip-top shape. It’s always a relief when the car decides to cooperate again! If it ever starts acting up like a teenager in a mood, you know where to find us. Safe driving!


Displaying Review 1 - 15 of 181 in total
Service Coupons and Posts
Thank you for your kind words! We're thrilled to be your go-to for all things automotive. Reliability and efficiency are our middle names—well, not really, but you get the idea. We're here to keep your ride running smoothly!
Learn More

Thank you for the fantastic review! We're glad you found our service excellent and Carlos's professionalism on point. We like to think of our team as part auto expert, part superhero—always ready to save the day for your vehicle!
Learn More



We're thrilled to hear that our speedy repairs met your expectations! We promise not to race our cars while we work, just our services. Thanks for trusting us to keep you on the road!
Learn More

Thanks for the shoutout! At Redlands Auto Service, we strive to get you back on the road quicker than you can say “check engine light.” We appreciate your support and look forward to helping you again soon!
Learn More

We appreciate your kind words! Our team strives to make every visit feel like catching up with friends. Thanks for choosing Redlands Auto Service; we promise to keep the good vibes and great service rolling!
Learn More

Thank you for your kind words! We're thrilled to hear that Carlos went the extra mile to make your car shine brighter than your prospects for a perfect parking spot. We're always here to keep you cruising smoothly. See you next time!
Learn More

Big thanks for the fantastic review! We're thrilled to know our professionalism kept your ride in top shape. After all, a well-maintained vehicle is like a happy pet—always ready for adventure! We're here whenever you need us again.
Learn More

We’re thrilled to hear you think of us as your go-to shop! Carlos and the team love keeping your car running smoothly and your wallet happy. Thanks for trusting us with your automotive needs—let’s make sure your ride stays in top shape!
Learn More

We're thrilled to hear about your experience! It sounds like our team, especially Carlos, hit the accelerator on helping you out. Lesson learned, indeed! Trust us for quality service next time—your car will thank you, and so will we!
Learn More

Thank you for your fantastic review! We're thrilled to hear we hit the deadline and your wallet stayed happy too. Your satisfaction is our fuel, and we can’t wait to welcome you back for another smooth ride. Your car will thank you!
Learn More

We're thrilled to hear that you found our service to be excellent! Our team works hard to keep your vehicle running smoothly, and we appreciate you noticing our efforts. Here’s to many more miles of happy driving!
Learn More

At Redlands Auto Service, we pride ourselves on having the auto-savvy instincts of a mechanic with a crystal ball. We're thrilled to hear we got your car sorted out! Thanks for trusting us with your ride!
Learn More

Thanks for the shout-out! We aim to provide great service faster than a car can get through a drive-thru. Your support keeps us fueled up and ready for the next ride. Looking forward to seeing you again at Redlands Auto Service!
Learn More

We're thrilled to hear such kind words! At Redlands Auto Service, we promise transparency and reasonable pricing—no magic tricks here, just honest service! Thanks for trusting us with your ride. We'll keep the great service rolling, one car at a time!
Learn More

Thank you for the fantastic review! We're thrilled to hear our team hit the mark with reliable service and knowledge. It's true—we're like a popular diner, so booking ahead is wise! We'll be here to keep your car humming, ready for your next visit!
Learn More

We're thrilled to hear that we nailed the tire fix! Who knew something so round could bring so much joy? Thanks for trusting Redlands Auto Service with your wheels. We’re here to keep you rolling smoothly!
Learn More

Thanks for the awesome review! At Redlands Auto Service, we believe excellent service shouldn't break the bank. We're here to keep your wheels turning and your wallet smiling. Ready to tackle your next auto adventure with us?
Learn More



Thanks for the kind words! We're thrilled you enjoyed our speedy, friendly service—especially since we know cars can be more high-maintenance than some of us. We're ready when your vehicles are, so come back anytime!
Learn More


Thank you for the stellar review! We pride ourselves on being faster than a speeding ticket and more professional than a tailored suit. We're thrilled to keep your wheels turning smoothly at Redlands Auto Service!
Learn More

Thanks for the fantastic review! We're thrilled to be your new go-to mechanic. Our team loves keeping you happy and your car in top shape. Also, our dog is always ready for a pup-arazzi moment! See you next time for more speedy service and tail wags.
Learn More

We truly appreciate your kind words! We're glad we could quickly fix your radiator and give your Veloster some extra love. Saving the day and the bumper is all in a day's work for us. Thank you for trusting Redlands Auto Service!
Learn More

At Redlands Auto Service, we believe in honesty and great service—it’s how we keep the wheels turning smoothly! Your kind words make our day. Rest assured, we’ll keep delivering those honest prices and top-notch work to keep you happy on the road!
Learn More

Thank you for the fantastic review! We're thrilled Carlos saved the day without breaking the bank. At Redlands Auto Service, we're all about honest repairs—just like a mechanic should be. Your recommendation means the world to us!
Learn More

We love hearing that our quick oil changes and friendly team hit the mark! We aim to keep your engine happy and your spirits high. Swing by anytime you need a pit stop—we promise to keep the coffee flowing while you wait!
Learn More

Thank you for the fantastic review! We're thrilled to hear you enjoyed our top-notch care and customer service. Our team loves keeping your vehicle in tip-top shape—almost like a spa day for your car! We can't wait to help you again soon.
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.